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How would you rate GoJane?
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Arizona
1 review
0 helpful votes
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Beautiful
February 19, 2018

Delivered faster than I thought, I am grateful for the fast shipment. Delivered a whole week before my sister birthday and made her extra happy. Thank you

Date of experience: February 19, 2018
Texas
2 reviews
0 helpful votes
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Love the shoes!
April 3, 2017

I am very impressed with my shoes love the fit style will order again! My first time ordering from GoJane very reasonable prices are good great quality.

Date of experience: April 3, 2017
Georgia
1 review
0 helpful votes
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Extremely Satisfied!
April 17, 2017

My shoes arrived just as they said. Everything was to my liking. I'm a frequent shopper, and already looking for new things to purchase from their website!

Date of experience: April 17, 2017
Florida
1 review
2 helpful votes
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ONE OF THE BEST BOUTIQUES I'VE SHOPPED AT.
I'm just so excited about the items I received yesterday. (Black jumpsuit with hood, and Red faux leather midi dress)
I don't know about all those negative comments below but I've been ordering from GoJane for several years and I have never had a bad experience with them. My items always arrive on time and they are always as they say they are. I recently ordered a black jumpsuit with a hood and it was everything and more than what I expected. Don't let these (-) comments discourage you, experience it for yourself and I'm sure you wont be disappointed

Date of experience: October 1, 2013
Texas
1 review
4 helpful votes
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Your website... it let me look at the booties for a few minutes then just froze and after many attempts to renavigate I couldn't get it to work. And my computer connection and speed is on point so it wasn't that. Just a little bummed. Planned to buy like four pairs. Won't now. Should def look into that. #missedopportunity

Date of experience: October 1, 2015
New York
1 review
4 helpful votes
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Terrible quality.
July 29, 2016

I needed white outfits for my upcoming bachlorette weekend so I ordered a pair of nude beautiful shoes and two white outfits. One was flowy and pretty and one was a crop top and pencil skirt. Looked great on the site but when I receieved it it was completed oppposite of that. While I love the shoes! The clothing has horrible quality, it was t shirt material and see through. Where am I wearing this? Lol. Horrible that they even send you this stuff when you pay good money for it. I will never order clothing from them again.

Date of experience: July 29, 2016
California
1 review
2 helpful votes
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I ordered a pair of shoes and they sent the wrong size. When I call the company, they told me that returns and exchanges are handled only through email, but gojane.com does not respond to emails.DO NOT MAKE THE SAME MISTAKE I MADE! STAY AWAY FROM THESE PEOPLE!

Date of experience: July 4, 2013
Arizona
1 review
0 helpful votes
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I google'd reviews and they were all good. Then I placed an order $180 worth & read reviews again. This tiem they were all bad. I was so nervous I wouldn't receive my items because i've been scammed before on fairyseason.com. Happy to say everyting arrived 7days earlier then expected and LOVED everything. Just have to return two items.

Date of experience: March 23, 2017
Missouri
1 review
0 helpful votes
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Been shopping with gojane for years satisfied with every purchase and shipping has improved significantly fast and on time. Prices are very reasonable as well

Date of experience: April 1, 2017
Oregon
31 reviews
66 helpful votes
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I've always enjoyed shopping at GoJane - an amazing assortment of hip styles at very affordable prices.

The only 'down side' is the variability of sizing on items -

Shoes are generally 'true to size'

Garments - not so much. I'm a size 12-14 with a 'long torso' - and when I order a 'Large' it's a crapshoot, particularly in BodyCon styles like leotards or bodyshirts.

As an example, in my most recent order of four different styles, all ordered in size 'Large', two fit beautifully and two were waaay too small.

Luckily it is easy to return items to GoJane (or I wouldn't order from them at all) but it would certainly be nice if there were a more standard sizing between various items.

Date of experience: December 30, 2016
California
1 review
2 helpful votes
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Love my shoes!
May 3, 2016

I ordered a pair of flowered heels 3 days ago and they came today! Fast shipping and they fit like a glove! Excellent service! Absolutely beautiful product! Highly recommend!

Date of experience: May 3, 2016
New York
1 review
0 helpful votes
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Bomb.com
February 7, 2018

I loved my order! Very impressed how fast it came and you guys never disappoint me! Fits and looks amazing. True to size and looks exactly the same online! Ill be back to order some more pieces!

Date of experience: February 6, 2018
Georgia
1 review
15 helpful votes
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I was very scared about ordering from here at first after reading customer reviews but I thought I should at least try it. That left me to say, I'm VERY upset with this website & I will not be shopping here ever again. I paid for 'Standard US' shipping which was an extra $9.00 to my order. I placed my order on November 28,2015 so I was told it would be here by Friday (December 4,2015) & IT WAS NOT. I don't get what was the point in me paying for faster shipping for it to not be here. I tracked my order on USPS & it says it's still in California, no where near Georgia! DO NOT ORDER FROM HERE!

Date of experience: December 5, 2015
Washington
1 review
4 helpful votes
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I recently ordered a pair of boots and after having them for less than 30 days, the heel is completely split down the middle (I discovered that the heels were hollow to begin with after they split) and the shoes are incompatible for wear. I expressed my dissatisfaction and they told me that I could only have store credit since I've already worn the shoes. I didn't particularly want store credit to buy more items that would last less than a month so I wrote them a review accentuating my dissatisfaction. They insisted that they couldn't do anything but give store credit although they did give me a 50% discount off my order. Although many people on here suggested that they experienced bad customer service, the customer service I received was quite good. The quality of their shoes (and probably clothes) is very, very cheap and unless something is on sale, way over priced. Anything bought (especially shoes) can not be used every day and we'll see how their clothes hold up. The site gets one star for quality but I decided to give them two stars because the customer service I experienced was quite good.

Date of experience: January 15, 2014
Washington
1 review
0 helpful votes
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Awesome!
April 16, 2017

Package was delivered as expected and I was very satisfied with the quality of my items! The shoes were beautiful and fit perfect. Can't wait to wear them!

Date of experience: April 16, 2017
North Carolina
1 review
0 helpful votes
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Gorgeous!
March 27, 2017

This dress fits something amazing! Delivery was fairly quickly. I'm a short (5'2) curvy girl like a size 11/12 An this dress fits perfect. Stretches well and made out of great material

Date of experience: March 27, 2017
California
1 review
0 helpful votes
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I love this site!
February 18, 2018

Gojane has a really unique style of clothing. Even though I ordered the wrong size heels. I would suggest adding a shoe size chart, not all shoes are the same. Overall, excellent!

Date of experience: February 16, 2018
Florida
2 reviews
16 helpful votes
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Photos of there ítems are DECEIVING. I was told that from thousand of costumers I'm the first complain about this and the horrible quality of the shoes. Then check on line and they have a 2.8 out of 5 review score. Call back and it seams that the amount of complains for the number of costumers are not to worry about... Costumer Service Horrible! Talk with Stephanie Lead Representative at costumer service. The worst, I have to pay to return the very low quality items that were portrait in the website photos differently! Now I know why they don't pay for returns! DO NOT BUY FROM THIS COMPANY

Date of experience: September 21, 2015
California
1 review
3 helpful votes
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I placed an order over a week ago - never heard anything back from the company - no shipping status - no backorder - no nothing. Their phone number is a voice mail - leave message and they will call back - they do not respond to emails. POOR CUSTOMER SERVICE. Do not order from this company.

Date of experience: July 4, 2013
Michigan
2 reviews
1 helpful vote
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I love GoJane I have been a loyal customer for years... and they have the best sales you can find... I tell all my friends and family when they need something to wear just get it from GoJane

Date of experience: June 13, 2018

Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9