website thubmnail of GoJane
How would you rate GoJane?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
24 helpful votes
Follow Bertha O.
Unfollow Bertha O.
Send Message
Share Review
Report Review

Scam scam
June 10, 2016

Never order here. It is true that they never send the item and keep your money. I reported them and everyone else should too. I even made for 2 day shipping and I just lost all that money and never received anything. There site should be taken down and they should not be able to get away with this.

Date of experience: June 10, 2016
California
1 review
2 helpful votes
Follow Martha D.
Unfollow Martha D.
Send Message
Share Review
Report Review

Well what can i say other than avoid avoid avoid, i have had the same issue about low quality dress, other than i m still going through the motions of trying to send the dress back! I think my 2yr old grandson could do a better job! I m very angry customer... just advise u all stay away from this site

Date of experience: July 4, 2013
Wisconsin
6 reviews
13 helpful votes
Follow Marisa B.
Unfollow Marisa B.
Send Message
Share Review
Report Review

The prices are fantastic! I was worried about the quality because of that, but everything I have ordered has been wonderful. Everything seems pretty much true to size.
But be warned! A lot of those dresses are REALLLYYY short! I ordered a cute black flared hem dress thinking it would cover my butt. I was wrong! Luckily I can wear it with leggings/jeans

Date of experience: March 6, 2012
Illinois
1 review
0 helpful votes
Follow Colleen M.
Unfollow Colleen M.
Send Message
Share Review
Report Review

Great quality for the price. I hope the return process is great as well because I do have returns because of the fit or too high of a heel. I will definitely keep ordering. Over 10 pairs so far and growing.

Date of experience: March 15, 2018
Canada
3 reviews
5 helpful votes
Follow Mo M.
Unfollow Mo M.
Send Message
Share Review
Report Review

Best shoes ever!
July 22, 2016

Canadian shopper and love this site. The shoes are reasonably priced and of course so many choices. Shipping was on point and tracking was a breeze. I bought one dress it was gross.
Shoes, shoes that's it, no clothes from them!

Date of experience: July 22, 2016
Tennessee
1 review
0 helpful votes
Follow Na N.
Unfollow Na N.
Send Message
Share Review
Report Review

Awesome Shoes
March 26, 2019

My cousin told me about the sale 50% off, and I love that percentage. For the price I paid, I had to buy all for colors. My mom wanted a pair, so I had to order a pair for my mom. They are very comfortable.

Date of experience: March 26, 2019
South Carolina
2 reviews
0 helpful votes
Follow Kaya G.
Unfollow Kaya G.
Send Message
Share Review
Report Review

Fab
March 27, 2017

I love Go Jane There shoes are beautiful I can trust them it's a lot of online sites you cannot trust they take your money and never send you product or over charge your card not Go Jane! I order and don't worry. Love this store.

Date of experience: March 27, 2017
Canada
1 review
1 helpful vote
Follow Pamela H.
Unfollow Pamela H.
Send Message
Share Review
Report Review

Just received my first order from gojane.com! It arrived in 1 week from the US to Canada and I could not be happier with the service and my orders. The size of the boots fit me perfectly and I can't wait to order some more items! I recommend this website and their products!

Date of experience: October 2, 2014
Florida
1 review
0 helpful votes
Follow Mel g.
Unfollow Mel g.
Send Message
Share Review
Report Review

THEY HAVE NEVER LET ME DOWN
September 19, 2016

I have been ordering from go jane for almost a year now. I have ordered everything from sandals, several bodysuits, skirts, a belt even a deep V bra, and more. The prices are great because it's always a sale going on and sometimes if it's close to holidays they offer free shipping. The quality of the clothes and shoes are good. I like shopping from go jane and i'm glad i found them on line.

Date of experience: September 19, 2016
Florida
2 reviews
0 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Send Message
Share Review
Report Review

So the wedge sandals I ordered are fabulous. I already have the same style in taupe that I purchased from another site. This time I got the black color which will go with everything. They are comfortable and appear to be decent quality. I ordered a 7.5 which are not that much larger then the 7's in taupe I have. The size seems to be accurate with these. The only issue is the shipping costs. I love all the shoes and clothes on this site however the shipping costs are out of control. I would order more from GoJane if the shipping and return costs were reasonable.

Date of experience: April 26, 2018
California
6 reviews
8 helpful votes
Follow Bunny B.
Unfollow Bunny B.
Send Message
Share Review
Report Review

Never had a problem
August 15, 2015

I have been ordering from GoJane since I was a freshman in high school and that was about 11 years ago. Still have all the heels I have bought over the years and have always loved them. I have also bought a few dresses and tops and they always fit fine and the quality is nice. Haven't ordered in a few years but whenever I am looking for a nice dress or heels, I go to GoJane first. Reasonable prices, shipping and processing never took longer than 2 weeks. Happy, loyal customer right here.

Date of experience: August 15, 2015
Texas
1 review
0 helpful votes
Follow Abrit S.
Unfollow Abrit S.
Send Message
Share Review
Report Review

Gorgeous
March 30, 2017

I love these heels. They're cushioned, comfy and well-made for this price range. This pair of shoes was my first order from Go Jane - my "test item," if you will. I am impressed and will be ordering more this weekend. Thank you for a gorgeous new pair of dress heels!

Date of experience: March 30, 2017
Nevada
1 review
1 helpful vote
Follow Velina Y.
Unfollow Velina Y.
Send Message
Share Review
Report Review

I purchased some boots that were too small I returned them they told me its been past 30 days no refund no exchange policy... I can understand no refund but not to exchange is unethical then now I have to pay for shipping to receive my boots that are too small... I will never purchase anything from them

Date of experience: October 5, 2017
Ohio
1 review
2 helpful votes
Follow honest c.
Unfollow honest c.
Send Message
Share Review
Report Review

Their website was having errors and I was charged twice and sent two of an item that I only ordered 1 of, when I called to request a return shipping label and a refund, the woman on the phone was rude and very short with me. She refused to send me a return shipping label to return the item and get a refund, or offer me store credit, or anything at all, for the mistake. I was completely appalled by the lack of customer service, especially given the amount of the order. I will never order from this company again.

Date of experience: January 12, 2017
Mississippi
1 review
1 helpful vote
Follow Michelle S.
Unfollow Michelle S.
Send Message
Share Review
Report Review

In Love
September 25, 2015

I ordered a dress and earrings on 9/20/2015 and this was my first time shopping with GoJane, so I was very nervous. However, my order arrived a day before it was supposed to and that was great.My order came on 9/25/2015 and it looks exactly like the pictures. I would definitely shop at GoJane again.

Date of experience: September 25, 2015
New York
1 review
0 helpful votes
Follow Justine D.
Unfollow Justine D.
Send Message
Share Review
Report Review

I was actually nervous because I had never used GoJane and the product didn't look as nice on the model. In person, the product was absolutely flawless, better than expected. The shipping and processing was handled very quickly too! Great experience.

Date of experience: April 3, 2017
Florida
1 review
1 helpful vote
Follow Akira H.
Unfollow Akira H.
Send Message
Share Review
Report Review

Punctual
August 10, 2018

I love the shoe, very timely delivery. I just wish the shipping were free domestically. I also had no idea the shoes were running small I would've ordered a size up but no worries I'll purchase another pair

Date of experience: August 9, 2018
California
1 review
1 helpful vote
Follow rawina a.
Unfollow rawina a.
Send Message
Share Review
Report Review

I've purchased two sneaker wedges from gojane.com and was very disappointed! The shoes were made out foam and had a stench of burnt rubber. One of the pairs they sent me was already worn and had dirt on the sole. It seemed like they've tried cleaning it and it also had a white stain on the side of the shoe. I've emailed them about wanting a refund on the worn pair but no response so i said screw it and wore them. I wont buy from this site again...

Date of experience: July 2, 2013
Florida
1 review
0 helpful votes
Follow Claudia F.
Unfollow Claudia F.
Send Message
Share Review
Report Review

Right on time!
March 26, 2017

I thought I would receive my package just before hitting the road but I received it early with time to spare. The order was packaged appropriately and all of the merchandise was in order! Will order from the site again!

Date of experience: March 26, 2017
Maryland
1 review
2 helpful votes
Follow Saina T.
Unfollow Saina T.
Send Message
Share Review
Report Review

Ordering online with any company is going to be a hit or miss. Luckily my experience with gojane was wonderful. After reading some online reviews i was hesitant to order but everything went smoothly. I placed a pretty large order on a thursday and the next business day i had recieved an email and a phone call from gojane letting me know that my items were on hold until i called them. After calling they just needed to verify that i was the one authorizing the order, the girl on the phone said its standard procedure for large orders. Within a couple hours i recieved my tracking information. Anyway i got my order by the next thursday from california to maryland ground shipping. The clothes were all wonderful and like others have said you get what you pay for. Dont buy from this site if youre looking for longevity you have to invest in better quality clothes!

Date of experience: August 4, 2014

Overview

GoJane has a rating of 3.4 stars from 261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoJane most frequently mention and great quality. GoJane ranks 24th among Shoes sites.

service
6
value
6
shipping
6
returns
4
quality
6
+9