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AptiveReviews 271

2.7
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Aptive Reviews Summary

Aptive has a rating of 2.7 stars from 271 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Aptive most frequently mention pest control, customer service and cancellation fee. Aptive ranks 4th among Home Care sites.

service
161
value
151
quality
133
Texas
1 review
0 helpful votes
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James was a very friendly and informative technician that made me feel very comfortable about the process

Date of experience: June 3, 2023
Wisconsin
1 review
0 helpful votes
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We've done our own bug management for years but done with that! Aptive's 1st service was professional and courteous. The house looks great without all the webs!

Date of experience: June 3, 2023
Texas
1 review
0 helpful votes
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Great Job!
June 3, 2023

The tech, Melvin, came very prompt, courteous and professional! He got the wasps, bugs and spiders thru out the parameter of the house and did a great job! Thank you Aptive!

Date of experience: June 3, 2023
Minnesota
1 review
1 helpful vote
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Great
June 3, 2023

Jamison was so nice and thorough. My kids peppered him with a million questions and followed him around as he made his inspections and he didn't mind one bit. The service he gave our large house and property was much appreciated. It was good to get nooks and crannies addressed in addition to obvious spots.

Date of experience: June 3, 2023
Pennsylvania
1 review
0 helpful votes
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Friendly
June 3, 2023

Really nice. Seems reliable! Hopefully all critters are gone. It will be more comfortable enjoying the outside now!

Date of experience: June 3, 2023
Florida
1 review
0 helpful votes
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The lawn technician that came out to service my lawn showed great knowledge of the job at hand and also displayed great customer relations.

Date of experience: June 3, 2023
Wisconsin
1 review
0 helpful votes
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Very happy I give the very nice professional gentleman a 10/10. I am very please how clear he was at explaining everything he was doing.

Date of experience: June 3, 2023
Ohio
1 review
0 helpful votes
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Aptive is very good about coming back to retreat your home if there is an issue that happens during your three month application.

Date of experience: June 3, 2023
California
1 review
0 helpful votes
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Good job
June 3, 2023

Good job well done service man was very courteous, everything was sprayed and done right another month of no bugs thank you Aptive

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
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Tim Cloud came to the house for service before and it's always been a huge pleasure seeing him again. He is dedicated and knowledgeable.

Date of experience: June 2, 2023
Minnesota
1 review
0 helpful votes
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First application
June 3, 2023

They were quick and explained what they did, told us how long to stay off the areas treated and told us to call with any concerns.

Date of experience: June 2, 2023
Minnesota
1 review
0 helpful votes
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Best So Far
June 4, 2023

We live on a lake and have issues annually with nuisance insects, spiders and wasps. Our technician, Anna, is very thorough and has done a great job for us. It's the best it's been for us in 7 years in this home
during this time of year.

Date of experience: June 2, 2023
California
1 review
0 helpful votes
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Henry is awesome!
June 3, 2023

Great communication and thorough work. Tech did as requested and provided photos of work done. Thank you.

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
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They treat us very well and do a great. We've been with them for a long time and plan on staying. Thank you.

Date of experience: June 2, 2023
Florida
1 review
0 helpful votes
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Great service.
June 3, 2023

Great service. Very friendly people and happy with the product. It works well and it's safe for kids and pets. Love it!

Date of experience: June 2, 2023
Ohio
1 review
0 helpful votes
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Great job
June 3, 2023

Took care of everything from spraying to getting rid of the spider webs. Did a very efficient and helpful job. Thanks

Date of experience: June 2, 2023
Texas
1 review
0 helpful votes
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Landon, communicates well and informed me of what he was going to do and at the end went over what he did. Super sweet and efficient. Very thorough.

Date of experience: June 2, 2023
Virginia
1 review
0 helpful votes
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Excellent Service!
June 3, 2023

Eusebio has done a great job during each visit. Knowing that we had an issue with roaches, he took his time to spray inside and outside our home.

Date of experience: June 2, 2023
Georgia
1 review
0 helpful votes
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Excellent service
June 3, 2023

Efficient professional the team explained what they would be doing they were patient and courteous when explaining the entire process to me

Date of experience: June 2, 2023
Texas
2 reviews
0 helpful votes
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Pest Control
June 3, 2023

As soon as the person put the product down I could immediately tell a moments later that it was working.

Date of experience: June 2, 2023

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