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Go-PartsReviews 828

4.5

From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.5 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 23rd among Auto Parts sites.

service
128
This company responds to reviews on average within 3 days

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1,512 reviews
Florida
2 reviews
1 helpful vote
Follow James W.
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I received the rear passenger brake assembly in quick time and it worked perfectly!

Date of experience: May 13, 2014
Oregon
1 review
13 helpful votes
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Except for the fact that I had to wait an additional week for my passenger headlight assembly to be shipped. After receiving the driver side assembly and talking with customer support I was told the passenger side was out of stock but was never informed of this when I ordered it. Both assemblies listed as "in stock" when I ordered. Anyway, the assemblies work great and look as good as OEM. Very happy with your products.

Date of experience: May 13, 2014
North Carolina
1 review
1 helpful vote
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I was very pleased with my purchase and would recommend your products.

Thank you so much.
Harry

Date of experience: May 13, 2014
France
1 review
1 helpful vote
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Very happy thanks, quick and serious skill.
Might come back to yu next time
Regards

Date of experience: May 13, 2014
Florida
1 review
1 helpful vote
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The purchase I selected did not workout for my vehicle, however I'm pleased about my experience with Go-Parts. Go-part's great customer care team made the return/replacement easy.

Date of experience: May 13, 2014
Texas
1 review
1 helpful vote
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The parts were in excellent condition and arrived promptly.

Date of experience: May 12, 2014
Nevada
1 review
1 helpful vote
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I was happy with my purchase, it said instructions would be included but I found none.

Date of experience: May 12, 2014
New Jersey
1 review
1 helpful vote
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Had my part promptly and was able to install same day delivered. Great response from customer service, and exceeded all expectations.

Date of experience: May 12, 2014
Missouri
1 review
2 helpful votes
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I received my mirror however upon install one of the screws broke off as i was tightening it into place. Never should have happened. Faulty screw.

Date of experience: May 12, 2014
Washington
1 review
11 helpful votes
Follow James R.
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The replacement mirror arrived quickly, in perfect condition and was a five minute installation. It replaced the OEM mirror exactly and functioned correctly - OEM mirror was destroyed by tire debris on the freeway.

Date of experience: May 12, 2014
California
3 reviews
2 helpful votes
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Charged my card before they send the parts and I cancelled part, still have not been credited and one part has still not arrived. Out of three items ordered I only received one item.

Date of experience: May 12, 2014
California
1 review
11 helpful votes
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I had to call a agent to verify apart the personwho help me was patient and very knowlegdeable the price was great and delivery was on time I would certainly order from them again

Date of experience: May 12, 2014
South Carolina
1 review
1 helpful vote
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Good product
May 12, 2014

Good product. Oe fit. Easy order & quick delivery.

Date of experience: May 12, 2014
New Jersey
1 review
2 helpful votes
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Ordered the right part
May 11, 2014

Ordered the right part -- sent the wrong part -- can't get a response from them in order to return the part (which cost $150.00)
Will NEVER order from these guys again.
It seems to me if you are in business you would at least answer the phone to help solve a problem created by your business. I am out money and have a part I can't use. I have left several messages and they still haven't returned any of them! Going on three weeks now!

Date of experience: May 11, 2014
California
1 review
1 helpful vote
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The service was excellent and the part was reasonable price keep up the good work. I will recommend this company to anyone.

Date of experience: May 11, 2014
New Jersey
1 review
12 helpful votes
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Can never talk to a person...
May 11, 2014

Can never talk to a person... leave message and no return call... still waiting on my other cooling fan... they get money the same or next day from our bank... and part may arrive after a week or maybe two... As much as they charge for shipping I would think the part would get here sooner.

Date of experience: May 11, 2014
South Carolina
3 reviews
2 helpful votes
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Though the price was great compared to other sites, I would have paid more to have the part sooner. It took over two weeks to arrive and was only two states away!

Date of experience: May 10, 2014
New Jersey
1 review
1 helpful vote
Follow juan f.
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No have any problem the mirror has been received in time

Date of experience: May 10, 2014
New York
1 review
2 helpful votes
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Ordered two parts, first one came in days with shipping info. Both were supposedly shipped together. Second never arrived. After two calls to Cust. Svc over several days and being busy with other issues... two weeks later the other part arrived. Despite requesting email notice of shipping for 2nd part (twice), it just arrived on the doorstep one day. I will purchase elsewhere next time.

Date of experience: May 10, 2014
Ohio
2 reviews
3 helpful votes
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My problem is that no one would ever call me back. Email was ok but sometimes you just need to talk to someone

Date of experience: May 10, 2014