From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Flowers were hot and petal edges brown on delivery. Theyarrived on Wednesday per Globals recommendation for a Saturday event. Have put in water and trimmed, hoping they will rebound. In cool location.
Everything has been very positive thus far
The roses were beautiful and bloomed beautifully but really wanted the variety of pink shades. The photo pictured is deceiving
Dear Cassaundra,
Thank you for your order and for reaching out.
On the item you ordered, it states:
1 or more tones of pink can be included but variety is not guaranteed. It may include baby pink, soft pink, pastel pink, hot pink, and peachy pink.
Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with this item.
We apologize if somehow there was any confusion, but we are glad the flowers were beautiful and you liked them!
Best regards
Claims department
This is my second order with Global Rose. My first order was for my daughters wedding shower and we used the flowers to make tea cup arrangements. They were beautiful and a huge hit. This 2nd order is for her wedding where she will present all the single ladies with a perfect white rose. Ordering process is very simple and shipping is quick. I won't hesitate to order again in the future.
Thank you for choosing Global Rose! We're glad to be part of such special moments. It's wonderful to hear that the flowers were a hit at her shower, and we hope the wedding roses add even more joy. We look forward to serving you in the future!
Delivered on time and roses were amazing I bought them for my friends birthday and she loved them
Thank you for your review! We love to hear that the roses arrived on time and made your friend's birthday special. It's always our goal to spread joy with our flowers. If you ever need more in the future, don't hesitate to reach out.
If you need roses, I highly recommend this company! Good price, fast shipping, packed with Care and beautiful!
We appreciate your kind feedback. Your recommendation means a lot to us and we hope to continue providing you with more lovely flowers in the future!
Thank you for the quality, timeliness and price. Overall amazing
We're glad you found our quality and service amazing. Your satisfaction is our top priority, and we can't wait to serve you again!
My wedding is in 3 days... no time to return and purchase white ones
Dear Juan,
We are very sorry that your order didn't meet your expectations but unfortunately, after researching, we don't have any communication from you regarding the color of your roses.
We kindly remind you that our customer satisfaction is our number one priority and our claims policy included in your order confirmation email states that you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
Excellent well maintained Rose's and promising service. I would recommend GlobalRose purchasing roses.
Thank you for your review and recommendation! We're happy to hear that you loved the roses and our service. It's our pleasure to bring a smile to your face with our blooms and we look forward to serving you again!
I loved having so many flowers to choose from on my wedding day. My bridal party made our bouquets after the rehearsal dinner and it was a blast! All flowers were packaged excellenty and in great condition. I ordered 6 huge boxes and I think about 3 flower stems were broken, out of hundreds. All our guests loved the flowers and now, 8 days after receiving them in the mail, the majority are still thriving in vases. I used allum on the hydrangea stems after I crushed the ends and they are still lush and full and bright on day 8! I'm so impressed. I highly recommend this for your big events
Thank you for your glowing review and for choosing us for your special day! We're glad you had such a great time with your bridal party. It's wonderful to hear that the flowers still thrive after 8 days! If you ever need more blooms for future events, we're here for you.
Always a great experience with Global Rose. I purchased 75 for my sister's wedding and they looked phenomenal.
Thank you for sharing your positive experience about your sister's wedding. It's always a pleasure to be part of such special moments. If you ever need more beautiful blooms, we're here for you. Thanks for choosing Global Rose!
This is a convenient company to shop from. However, it does seem like a lot of the carnations I've purchased with this order, and in the past, do not open fully and stay small and tight making it difficult to create the look I'm going for. The roses open nice but should be delivered at least 2-3 days before you need them to be opened.
Dear Tami,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
I have no intention on the partial credit. We were told upon complaining we were being refunded not being issued a credit.
Dear Elizabeth,
We are very sorry that the outcome of your claim was not what you expected. However, upon investigation, we found that our claims representative explicitly offered you a credit for a future purchase: "We can see that you received one bunch of White Oriental Lilies. To make things right, we would like to offer you the option of a replacement or a credit for a future order equivalent to the value of the wrong color stems." and this was your reply: "We needed the Lillys for this Saturday. I do not believe there is enough time to ship and open before we need so a credit would be Alright."
According to the above, a refund was not offered and you agreed to receive a credit for a future purchase. Therefore, our claims representative provided the coupon code that you can use until Aug 08,2025.
I have used Global Rose for many years now and they never disappoint and have excellent products and delivery has always been on time. Thank you!
Thank you for your continued trust in Global Rose! We're happy that our service and products have consistently met your expectations. Your kind words motivate us to keep delivering excellence. Thank you for being a valued customer!
Delivery was on time, roses arrived in great condition, had a few that didn't open or were a bit brown but overall beautiful for my wedding bud vases!
Thank you for your lovely review! We're glad the roses added beauty to your wedding. We apologize for the few that didn't fully open. If you need assistance, please feel free to use our live chat or reach out at support@globalrose.com our team is at your service. Best wishes to you on this special day!
Terrible. Flowers arrived dried out. I have ordered flowers from you in the past without any problems. For what I paid, this was an ugly shock.
​Dear John,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
We had a hard time ordering but I am thinking it was on our end. Your customer service helped us get the order placed.
Thank you for your feedback! Our customer service team is always happy to help and we're glad everything turned out perfect. We appreciate your kind words and look forward to serving you again!
I have been ordering roses from Global Rose for our anniversary for many years. I like that I can order the exact number of roses for the number of years we have been married. This year I ordered 55.
Thank you for your continued trust for your anniversary celebrations! We're glad you've enjoyed our roses over the years and appreciate your loyalty. Here's to many more beautiful blooms!
It was easy to order online and tracking was sent by email. Excellent service.
It's great to know you had an easy and smooth ordering experience with us. We appreciate your feedback and look forward to serving you soon!
Great, I appreciate you guys delivering flowers very quickly thank you
Thank you for your lovely feedback and for choosing us! It's our pleasure to serve you, and we can't wait to do it again!
Hydrangeas arrived on time. All were individually wrapped with water bag. I ordered 40 for an event. Used 2 days following the arrival and still enjoying.
Thank you for your review and for choosing Global Rose. We're glad your hydrangeas arrived on time and you're still enjoying them! We look forward to your next order.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sherri,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico