From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I received exactly what they described great transaction fast delivery on time packed beautifully preserved. Thank you 🌹
Beautiful roses, early/on time as always!
Thank you!
Thank you, Mel! Your continued trust means a lot to us and we're glad the roses arrived on time and as beautiful as expected. We look forward to serving you again!
It was my first time buying flowers from Global Rose and I am very satisfied. The flowers arrived fresh and on time for my event. I am an event decorator and I will buy my next flowers from them.
Thank you for choosing us for your first purchase! We're glad the flowers arrived fresh and on time for your event. Your satisfaction is important to us and we love to have met your expectations. We look forward to being part of your future events!
Beautiful products, easy to find and order, excellent service.
Thank you for your review and high rating! It's great to hear you enjoyed the beautiful flowers and our excellent service. It was a pleasure serving you, and we look forward to your next order!
Great experience! Flowers arrived on time and were packaged nicely!
Thank you for the 5 stars and for choosing GR! We're happy to hear about your positive experience and hope to provide you with more fresh flowers in the future.
The roses were gorgeous. They bloomed so big and beautiful. Delivery timing was perfect. I was happy they came in the morning so I knew they weren't on the truck all day.
Thank you for leaving your review! We're happy your roses were gorgeous and bloomed beautifully. It's great everything worked out perfectly for you and we look forward to serving you again!
Beautiful sunflowers and great delivery.
Thank you Global Rose!
We're glad the sunflowers made a great birthday gift for your wife. Thank you for sharing your positive feedback. We hope to have you back on future special occasions!
Amazing quality. Great service resolving an address issue.
Thank you for the 5 stars! Your satisfaction is our priority and we love to hear you are pleased with the quality and our service. It was our pleasure to resolve the address issue for you. We are always at your service and look forward to serving you soon!
I overall had a really great experience with my flowers. I ordered them to arrive approximately two days before my baby shower and they opened very beautifully and worked perfect. The only bad thing was one of the flowers. I ordered orange and they arrived red even after they opened.
Dear Noah,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on Aug 09 so we could fix your issue in the best possible way. We would have loved to sent you a replacement from our next-day section so you could use the flowers in your special event.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
The flowers were beautiful and quickly delivered, but I recieved the wrong color roses. Thankfully I could still use them
Thank you for your feedback, Michael. We're glad you found the flowers beautiful and the delivery prompt. It's great you were able to use them, however we apologize for the mix-up with the color. In the unfortunate case that you present issues on a future order, please send photos to claims@globalrose.com, and we'll review your case carefully. We're always here to help and appreciate your understanding!
Good value, beautiful product, and timely shipment! Would order again.
Thank you for your great review, Anna! We love to have met your expectations with everything and look forward to serving you again!
Ordering easy enough on line. I took advice to order 2 days before event to make sure of timely delivery. I hoped that the blossoms would last (where stress started). No instructions what so ever on how to manage the flowers for the next 2 days. I was unable to locate a phone number of any kind for help. The chat box was ridiculously unhelpful. I wrote an email that promised an answer in 48 hours! I looked on line and did the best I could, hydrating and keeping the flowers cool. The order arrived with 2 dead flower heads and 2 more did not survive but by the morning of the event most of the flowers looked great.
Dear Catherine,
Thank you for your order and for reaching out.
We are sorry you found stressful the process of receiving the flowers.
On our webpage we have a section dedicated to flower care https://globalrose.com/flower-care.html
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Easy to order and received as expected. Wide variety of products to select from.
Your feedback is much appreciated. We are happy that the order met your expectations and you enjoyed our wide variety of products. We hope to continue providing you with great fresh flowers!
Courier didn't follow instructions, loss two bouquets due to poor delivery. Glad I ordered more than I needed
Dear Sheila,
We are very sorry about the delivery issue. We can see that our team instructed FedEx about the delivery address change but unfortunately, as per FedEx's terms and policies, changes and delivery instructions are not guaranteed. However, in the future, you also have the option to request a signature release so FedEx leaves the package on your porch without requiring a signature. Just send us an email with your order # and authorization for a signature release.
Better than I expected. Lasted a week. Looked stunning for the event.
It's great that the flowers exceeded your expectations and looked stunning for your event. We're glad they lasted well and made a lasting impression. Thank you for choosing GR!
I ordered 200 stems for a baby shower flower bar. I was shorted 22 stems, which wasn't great. But customer service was very satisfactory and I did get a refund for the stems I was missing.
Thank you for sharing your experience! We're sorry to hear about the shortage. We're glad our customer service team could make it right for you. Your satisfaction is our priority, and we appreciate your understanding. We hope to serve you again!
I found the website easy to order from and the delivery date was as expected, yet the flower quality is subpar. I'm disappointed.
​Dear Charles,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
​
Best regards,
Federico
The selection is great and the option for next day delivery is very helpful. Thank you!
The selection was amazing and I was able to immediately find out if what I wanted was available. Thank you!
This delivery, the lilies were not as good as my last order. The blooms were smaller and weaker.
Dear John,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
​
Best regards,
Federico
I ordered 50 stems for my 50th anniversary and when they arrived and unboxed 3 were broken and not salvageable. My suggestion would be to send a few extras on orders of 60 or more to cover the likelihood of some shipping loss.
Dear Paul,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
The roses were very fragrant and full and they lasted for days! We loved them, 10/10!
Your satisfaction is our top priority, and we're happy we could bring joy to your day. Looking forward to serving you again!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! It's great to hear everything met your expectations, from the packaging to the timely delivery. Your satisfaction is our priority. We appreciate your kind words and look forward to serving you again!