From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
All flowers came on perfect condition and stayed fresh for more than a week. I ordered mine 4 days before the event and amazingly they were perfect. Very happy with my purchase and delivery service 😊.
Good roses, fresh, bright color, fast shipping, good packet. Very recommended.
Thank you, Sergey. We appreciate your recommendation and kind words. It's great to have met your expectations and we hope to continue serving you with more good roses in the future!
I love these flowers. They are very red and there were so many
We're happy to hear that you love the flowers! The vibrant red color and abundant blooms are what we strive for. Thank you for choosing Global Rose!
I ordered 5dozen roses for my girlfriend. The day they were supposed to be delivered at 12:00 and weren't I called their customer service number at least 8 times with the same recording to "call back later". Anyway she did get them that day late afternoon however they lasted abot1 week with 2 of the roses fully opening up, most of them just stayed in the "nud" stage.
Dear Yu,
We are very sorry about your delivery experience. However, please note that although a delivery date can be set up at the time of the purchase, a specific hour cannot be selected as flowers will be delivered by FedEx or UPS between 8:00 a.m and 6:00 p.m on the requested delivery date. Unfortunately, we cannot guarantee a specific time during that timeframe.
Also, we kindly inform you that we do not provide customer service over the phone. Therefore, a phone number is not listed on our webpage and we are glad to assist through our live chat or the following email addresses:
General info: support@globalrose.com
Changes to an Order: changes@globalrose.com
Cancellations: cancellations@globalrose.com
Claims: claims@globalrose.com
Wedding Specialist or Special Requests: consulting@globalrose.com
Unforutnately, after investigating, we don't have any communication from you in our system. In the future, if something goes wrong with your order, please contact us through the channels listed above. Our team is at your service!
Sit was pretty quick, had no problems ordering. Was advised at all times where the roses where all the way to delivery
Hi Paul! Thanks for the 5-star review. We love to hear your order was quick and smooth. If you need anything else, feel free to reach out.
As always they were on time and in excellent condition
We appreciate your continued trust and support! Thank you for choosing Global Rose.
Primero el color de las rosas no me gustó, vinieron como 12 rosas estropeadas más o menos, me llegaron temprano eso es bueno. Nota otras veces he pedido rosas y muy bien me gustan sus rosas duran mucho solo esta vez las rosas de la libertad no las pedirÃa otra vez.
Estimada Maria,
Gracias por contactarnos.
Lamentamos mucho que no este satisfecha con su orden, por favor cuando esto suceda contactenos de inmediato via correo electronico.
Esto nos permitirá solucionar su inconveniente de inmediato.
Si tiene fotos de los productos por favor envÃelas a claims@globalrose.com y atenderemos su caso.
Saludos cordiales
Claims department
Easy to order, arrived on time! Roses looked great! So glad we went this route!
Thank you for your review! We truly appreciate your support and look forward to serving you in the future!
Absolutely beautiful red roses, speedy delivery, and came in great shape. Forever and always going to global rose when i need roses in bulk <3
Thank you so much for your kind words! We're glad our roses and service met your expectations. It's an honor to be your go-to for bulk roses, and we can't wait to serve you again.
Absolutely amazing! Flowers were Beautiful!
Packaged neatly! Arrived fast.
Thank you for your review! It's great to know everything met your expectations. We appreciate your support and look forward to serving you again!
My significant other was very impressed and very happy with the roses
Thank you for choosing us for your special moments. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
Diana Leon has helped me with this order for my big day in October. Not only did everything come perfectly according to the instructions, but I was also contacted a few times by my GlobalRose consultant to help with my big day.
Thank you for your review! We're glad Diana could assist with your order, our team is at your sevice and we're here to ensure everything goes smoothly. If you need further assistance, just let us know!
If you need customer service you are referred to some third party - very strange!
Dear Frank. We apologize for any confusion with our customer service. Please know you can always reach out directly via email at support@globalrose.com or use our live chat for immediate assistance, our customer agents are at your service and we can help you with your order or floral needs every time. Thank you for your feedback. If you need anything, please don't hesitate to reach out.
The purchase was seamless and the Rose were delivered on time so we had enough time to Prepare them.
We're glad that your experience was seamless and the roses arrived on time. We hope they added a special touch to your preparations and we look forward to serving you again!
It came right on time and they were beautiful most definitely will be purchasing again
It's great everyhing turned out as you expected! Thank you for choosing Global Rose and for leaving your positive feedback, is very much appreciated.
I was looking for white hydrangeas for centerpieces for a baby shower I was hosting. The theme was hot air balloon and my thought was big white hydrangeas to represent clouds. I came across the GlobalRose website and their selection had premium white hydrangeas, the description and image was exactly what I was looking for. The website provided all the information needed to know to expect. I placed my order.
The ordering process was easy. GlobalRose communication post-order was timely. Now, were the flowers meet my expectations?
GlobalRose notified me once the flowers shipped amd kept me in the loop for delivery. They arrived exactly on schedule! Upon opening the box, I was amazed! These flowers were stunning! And as I prepared them (as their vidoe instructed, they hydrated big and even more beautiful! I was beyond pleased!
We love that our white hydrangeas were the perfect touch for your baby shower and they met all your expectations. It's wonderful the process was smooth for you. We appreciate your positive feedback and support and we can't wait to be part of your next special occasion!
Everything was seamless.flowers lasted over a week, and were just beautiful
Thank you for sharing that your flowers were beautiful and lasted over a week. It's great to know everything went smoothly for you. We appreciate your support and are thankful to have you!
Customer service immediately contacted myself in regards to the order.
Dear Lisa. We're always here to ensure you have a great experience with us and are happy to have you as a customer. Looking forward to serving you again!
Ordering was easy shipping was also easy. Would buy again. Smooth transaction.
We're glad your ordering and shipping experience was smooth. Thank you for your positive feedback and we look forward to your future floral needs with us.
The customer service was fantastic. I actually had to order more flowers at the last minute. The flowers arrived beautifully packaged, and I was very satisfied with their quality and I did not have to discard any flowers.
Thank you for sharing your positive experience! We love that our flowers added a touch of beauty to your special day and our team could assist with your needs, we're always at your service. Thank you for choosing GR!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It's great to know you're happy with your purchase and our delivery service. Thank you for your wonderful review! We look forward to serving you again.