From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I ordered next day assorted carnations, roses, and greens. The quality of the flowers was unmistakably wonderful with only a few carnations being a bit sad. I wish the colors had been a little more complimentary since we ordered bulk flowers to arrange ourselves, but other than that I'm incredibly pleased.
I would definitely recommend this company to anyone who is looking for beautiful and fresh flowers. Very professional and delivered on time
Thank you for your kind words and recommendation! We're glad you enjoyed the freshness and timely delivery of your flowers. We're sorry for any mix-up with your order and appreciate your patience. If you need assistance with your order or have any questions, don't hesitate to reach out, we're at your service.
10/10 Recommend AGAIN. These Flowers Meant Everything To Me. I'm A Flower Girl At Heart And You'll Do Amazing Work
It's great our flowers brought joy. It means the world to us that you had a great experience. We're here for you whenever you need more blooms!
Bought the 75 Roses for my fiancé's Bridal Shower to surprise her with. They came in a long cardboard box in 3 rubber band wrapped bunches of 25 roses. One small packet of flower food was wrapped with each bunch. They of course didn't look nearly as nice as the picture portrays, and I could tell that some of them were either dying or on their last healthy leg. It looked like a majority of them weren't in full bloom or anything so I'm hoping that means the healthy ones will live a for a decent amount of time (I'm no flower expert at all).
I took them to a flower shop - of which I didn't know was around until after I ordered these - to see if they could wrap them into a nice looking bouquet. The employee said they could for about $50 and started prepping them once I agreed. I watched her use a tool to scrape excess leaves off the roses and some of the roses ended up falling apart during this process. She also set some aside that looked too dead to include. I'd say there was a total of 10 roses that we had to set aside. She graciously let me replace them with beautiful roses from the shop at no extra charge, which the sight of made me somewhat question whether I should have just gotten the flowers from the shop instead and just bit the bullet of a bigger price for incredible quality right from the jump. The visual difference between Global Rose's and this flower shop's roses were pretty substantial, but I knew my fiancée wouldn't care all too much about that as long as none of them were dead.
In the end, the final bouquet was beautiful and the shop worker did an excellent job. My fiancée absolutely LOVED them and had to end up splitting the giant bouquet into three vases.
In conclusion and summary, I'd say these roses are fine for the deal, but if you're looking to make a beautiful bouquet from these roses, you'll definitely need to do some extra manual work and checking to make sure you don't include bad ones. Or just go to your local flower shop and see what they can do to assist in fixing your Global Rose flowers or just buy a bouquet from that shop instead.
Three stars because even though they were somewhat underwhelming out of the box, it turned out pretty good in my experience with some outside assistance.
Dear Kenton,
We are very sorry that 10 out of your 75 Charlotte Roses didn't perk up.
We kindly remind you that our roses are delivered in a closed bloom stage so they can last longer and since our premium roses are shipped from South America, they may arrive slightly dehydrated due to the long journey from South America, but with hydration and appropriate care, you can bring them back to looking great within the next 12 hours of receiving them. Also, please note that the pictures on our website are just a suggestion of how the roses can be arranged, but we specifically state in the Product Information Tab on the product page https://globalrose.com/flowers/charlotte-long-75.html that 3 bouquets of 25 stems each would be delivered.
Nevertheless, we love to hear that your girlfriend loved the roses and we can assure you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I ordered pink lilies. They arrived on time and were very pretty; however, there were hot pink, red, burgundy, white and pink. Since half were not the right color I was issued a credit for half my order. The only problem is that I still had a WHOLE event to do. I ended up getting white locally and mixing them but it wasn't what we envisioned.
Dear Angie. We're glad the flowers arrived on time and were pretty. We apologize for the color mix-up. We understand the importance of your event and appreciate your understanding while resolving the issue, our team is always at your service and your satisfaction is important to us. Your feedback helps us improve! Thank you for your patience and for choosing Global Rose.
Third time ordering from GlobalRose. Every order has been great and flowers have been beautiful. This order we had to discard a bunch of flowers because they were already wilting when delivered and were dead the next day.
Dear Ashley,
We are very sorry that some of your carnations didn't perk up. We wish you had contacted us as soon as you noticed that the carnations started to wilt. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and if something goes wrong with your order, you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I love the selection of roses and flowers available. The ordering process is very simple and appreciate the delivery confirmation. I have ordered from GlobalRose on many occasions and am never disappointed.
Thank you for being a loyal customer! We're glad you enjoy our flower selection. Your continued trust in Global Rose means the world to us. We're here whenever you need beautiful flowers again!
Easy and on time. Thanks for making it so easy!
I'll be a returning customer.
Thank you for your kind words and for choosing Global Rose! We're glad you had a great experience and we hope to serve you again and make your next order just as smooth.
Quick delivery and on time for my event. It was beautiful centerpieces for what we needed.
Thank you for sharing your positive experience! We're here to help make your next occasion just as special!
Always an easy experience ordering and having flowers shipped. Nice variety of roses for reasonable prices! Always use this company for events.
Thank you, Maria! We're happy you find our variety of roses perfect for your events. Your continued support means a lot to us. We look forward to making your next event just as special!
I ordered a ton of white roses for a wedding. The spray roses came with a pink hint. Global rose company was very helpful and refunded my money for the spray roses. The other roses were perfect!
Dear Susan. We're glad the rest of the roses were perfect for the wedding. We're always here to help and ensure customer satisfaction. If you need assistance or more flowers for a future event, we're at your service. Thank you for choosing Global Rose.
I ordered blue delphinium and yellow lisianthis for a wedding. I only received the lisianthis. I would like a refund for the delphinum.
Dear Linda,
We sincerely apologize for the inconvenience caused by the delay of your Delphinium. As we mentioned in your claim, after checking your order with UPS, we found that unfortunately, there was a delay in the Government Agency inspection, and we have already initiated a refund for the product Delphinium Volken Blue 6 Bunches and you will receive an email with a refund receipt from our accounting department within 2-3 business days with all the details of the transaction. It may take up to 3-5 business days to see the amount credited to your original payment method.
Great communication and great product! Used them for daddy daughter dance.
Thank you for the 5-star review, Krissi! We're happy you had a great experience with our communication and product. We're honored to have been a part of your special moment. If you need more flowers in the future, we're here for you.
Nice greatly appreciated fast shipping affordable great quality rose
Thank you for your lovely feedback and for choosing GR. We're here to serve you again whenever you need!
Everything went very smoothly. The flowers came before the expected date. Lots of communications. The flowers were beautiful.
Thank you for the 5-star review, Selene! We're pleased everything went smoothly and that the flowers arrived as you expected Your satisfaction is our priority, and we're always here if you need anything.
The site was easy to use and the flowers looked fabulous at our wedding.
Thank you for choosing Global Rose for such a special occasion, Melanie. We're glad everything met your expectations. We're at your service if you ever need more fresh beautiful flowers!
Came on time.
I have always been happy with the delivery schedule. I am out of office so don't know how they look.
Thank you for your review and for trusting us with your order! We're glad the delivery was on time. We hope the roses meet your expectations. If you need anything else, feel free to reach out.
I am a repeat customer of global roses and they never disappoint, Delivery is always on time and the roses are always fresh and vibrant. 100% recommended
We're happy that our roses and service continue to meet your expectations. Thank you for your review and for being a loyal customer!
The shopping experience was flawless. It's the product that I'm not happy with.
Dear Ralph,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Excellent as usual nice flowers, proper date of delivery promptly
It's great that you were pleased with the flowers and timely delivery. If there's anything we can do to make your next experience even better, please let us know. We appreciate your support!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We're glad you loved the quality of our flowers. We appreciate your input on the color mix, your feedback helps us improve. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!