From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hydrangeas arrived on time. All were individually wrapped with water bag. I ordered 40 for an event. Used 2 days following the arrival and still enjoying.
Great. Beautiful flowers. Came on time.i loved them.
Thank you for your kind words! We're so glad you loved the flowers and they arrived on time. We look forward to making your next experience just as wonderful!
Lots of brown and droopy stems. Roses were not fresh and I was disappointed.
Update: I sent photos, as requested, of the poor quality of the flowers, but never received a response.
Dear C,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
As I have ordered from your company before, all the flowers came in perfect condition. This order wasn't satisfactory. I processed the roses immediately and many didn't recover. There wasn't any ice packed of any kind. The box was partially opened.
Dear Earl,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Fast and easy delivery right on time! The flowers are beautiful in the right stage so that they will last or the wedding. Thank you very very much much.
Thank you for your wonderful feedback! We love to hear your flowers arrived on time and were in perfect condition for your wedding. It was our pleasure to help make your special day beautiful!
Everything we chose arrived right on time and was beautiful! Had so many compliments on our flowers!
Thank you for sharing your experience and for choosing Global Rose! We can't wait to help make your next event just as special.
Easy to navigate the website. The delivery was as requested. I had stress less experience
Thank you for choosing GR and for sharing your feedback! If you ever need assistance, please don't hesitate to reach out!
I only trust escimo and proud roses. They are great. They are flexible and last longer than other roses
Thank you for your 5-star review! It's great to know that you love our Escimo and Proud roses. We appreciate your feedback and look forward to continuing to provide you with quality blooms!
Love them. I couldn't be happier, prompt delivery and great customer service.
I won't lie, I was very nervous about ordering online.
Everything was perfect, but next time I won't order so early. My roses opened beautifully within two days.
Thank you for the 5-star review! We're glad you found the process easy and appreciate your kind words. We look forward to serving you again!
This particular order wasn't the best but I left the color selection up t chance. I was not able to use the roses together in the arrangement because they clashed but that's on me for misunderstanding what assorted colors meant. One bunch has started to wilt 3 days after receipt so this order was just not great but I will continue to buy from Global Rose because they are usually great!
Dear Kathryn,
We are very sorry that your flowers didn't last longer. Please send us pictures of the roses at claims@globalrose.com and we will be happy to assist!
Our team is at your service!
First time ordering needed a hundred carnations for an event. Easy ordering online, flowers were shipped on the day I requested. Was pleased with the freshness most importantly, the quality was excellent. Did the event today and everyone commented on how beautiful they were. So, thank you. I would definitely order again.
Thank you for choosing us for your special event! We're glad that your first experience was a success and met your expectations. Your kind words mean a lot to us, and we look forward to provide you with more floral beauty in the future!
I got the wrong color of flowers. I was expecting orange spray carnations and got hot pink.
Dear Erika,
We are very sorry that your carnations arrived in a different color, and we wish you had contacted us as soon as you received your order on August 06 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the color of your carnations so we could have sent you a replacement as soon as possible. We only have communication from you instructing us to cancel your order of white carnations.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative as you have done in the past. Our team is at your service!
Perfect delivery and packaging. However the limonium had a very strong urine smell (faded over the next 2 days), and the colored limonium I ordered was spray painted and looked like a slightly different type of flower. Overall i would order again from here, but would avoid those flowers entirely.
Dear Shannon,
We are very sorry that you had issues with some of the flowers in your fillers combo. Please accept our apologies. We wish you had contacted us as soon as you received your order on August 01 so we could investigate further and fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and if anything goes wrong with your order, or if your order is not what you expected, you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I read a few negative reviews and i was concerned but globalrose came through
Thank you for giving us a chance! We're glad your ordering experience was easy and we could meet your expectations. We appreciate your trust in Global Rose and look forward to serving you again!
I got these for my daughter's first birthday, two days in advance and they were BEAUTIFUL. I am not going to get flowers anywhere else. I still have a big bouquet of them on my dining table and they just won't quit. I cannot believe how wide the daisies opened up. I am so grateful to have found this site and they were wrapped SO carefully. I thought of the idea last minute and you guys still made it happen. Thank you thank you thank you.
We're so happy to hear that our daisies and baby's breath made your daughter's first birthday extra special! Thank you for trusting us with such a precious occasion. We're always here for your floral needs!
Selection of flowers was very easy. Amazing Variety and colors offered. Will definitely order from them again.
Thank you for your review! We love that you enjoyed our variety and found the selection process easy. Your satisfaction is our priority, and we look forward to providing more beautiful flowers for you in the future!
Great experience. Timely delivery gorgeous flowers!
Thank you for your lovely feedback! We're glad you had a great experience with our timely delivery and gorgeous flowers. We look forward to serving you again for your future floral needs!
The roses are absolutely amazing. These roses last well over a week.
Thank you for sharing your experience, Liz! We're glad our roses exceeded your expectations and lasted so long. If you ever need more beautiful blooms, we'll be here to make it as wonderful again!
The flowers arrived on time and beautifully! If I have to order flowers in the future I will go through global rose!
Thank you for your kind words, Katie! We're happy that your flowers arrived on time and beautifully and we can't wait to continue providing more fresh blooms to you! Thank you for choosing GR.
I wanted these flowers to be extra special for my mom's birthday. What a disappointment. Nothing like the website images!
Dear Gretchen,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.
If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review and for choosing Global Rose. We're glad your hydrangeas arrived on time and you're still enjoying them! We look forward to your next order.