From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I sent my mom Judy these roses on my 50th birthday thanking her for being my mom for 50 years. She LOVED them! They were so so beautiful! It made the day so special. Thank you so much for the beauty and joy you delivered to my mommy! Thank you! Her daughter, Andie
What a wonderful business you are running. I am very impressed and grateful for my amazing experience.
We're grateful for your support and feedback. Hope to continue bringing more floral beauty your way!
Great! Arrived when expected and was very happy. My daughter loved them!
Thank you for letting us know how much your daughter loved the flowers. We're glad they arrived on time and brought happiness. If there's anything else we can do for you in the future, just let us know!
Your product is far beyond expectations. Beautiful well maintained Roses.
Thank you for your kind words! We're happy that our rainbow roses exceeded your expectations. We appreciate your support and hope to provide you with more beautiful blooms in the future!
I received them as a gift and they were beautiful and such a great surprise
Thank you for your kind words, Marisol. We love to have delighted you with your flowers! Enjoy them.
Just a few loose flowers but perfect. Make sure to add them in water and place by the son
Thank you for your review! A few loose flowers can sometimes occur during shipping but with proper hydration, they will help them perk up. We're glad everything worked great and if you need assistance, don't hesitate to reach out!
I message them and they got to me right away. Great options to choose from and they are great when they arrive.
Thank you for your kind words! We're glad we could assist you quickly and that you loved the flower options. We appreciate your support and look forward to serving you again!
They arrived on time. I'm a little disappointed in the quality, as the stems are a little flimsy and they are not opening up like the last batch I ordered.
Dear Theresa
Thank you for your review and for choosing Global Rose for your special occasion! We're glad to hear that your flowers arrived on time, but we're sorry that the quality did not fully meet your expectations this time.
If the blooms are not opening as expected, we recommend trimming the stems at an angle and placing them in fresh water with the floral food provided. Keeping them in a room-temperature environment can also help encourage blooming.
To better assist you, we kindly ask that you contact us at claims@globalrose.com with pictures of the flowers so we can further review the issue and provide a resolution if necessary.
We truly appreciate your feedback and look forward to assisting you!
Best regards,
Claims department
Global Rose was an easy site to use and provided quality roses in a expedited time frame.
Thank you for your review! We're happy that you loved the quality and timely delivery of your roses. We appreciate your support and hope to continue delivering more floral beauty in the future.
Easy to purchase. Flowers arrived on time and in great condition. Have and will continue to recommend GlobalRose for all bulk flower needs.
Thank you for choosing us and for your recommendation. We appreciate your kind review and look forward to providing more beautiful blooms for you in the future!
About 50 roses were in terrible shape. Stems were broken and rose buds were broken off the stems. We are unable to sell those 40 roses. I would like tobeither be refunded for those 50 roses or have 50 roses expedited for the valentine season
Dear Daniel,
We are very sorry that the roses delivered did not meet your expectations, and we wish you had contacted us sooner. We are aware that you received your roses on Friday 2/7/25 at 9:50 AM. under FedEx tracking number 441473019896 but unfortunately, we were not informed about this issue so we could have sent you a replacement from our next-day section. Since we are handling fresh flowers, a timely notification allows us to react promptly to resolve any issue in the best possible way.
We kindly remind you that our claims policy states that to process a claim, we need to be notified via email within 24 hours of delivery and that the damaged product needs to be returned in order to qualify for a refund. To know more about Global Rose's policy, kindly refer to the order confirmation email or as stated on our website https://globalrose.com/FAQS.html. We are very sorry for any inconvenience caused and we appreciate your feedback as it helps us improve our services.
Please send us an email at claims@globalrose.com with the following pictures:
1- Provide at least one image that shows the entirety of the problem such as picture(s) of all the affected bunched in a group shot. If there are multiple boxes, then panoramic shots of each box's contents will be necessary.
2- Photographs of the respective box labels or stickers that refer to quantity and or variety.
We appreciate your cooperation in helping us rectify this unfortunate experience for you and assisting us with pictures so we can address the root cause of the problem and prevent it from occurring in the future.
Great service I received my order when promised and product was amazing.
Thank you! That's exactly what we aim for, and we're so happy you loved your flowers. We look forward to bringing you more beautiful blooms in the future!
She loved absolutely love the flowers and they arrived at the requested date. Definitely will be buying from here again!
Thank you for your review! It's amazing to hear she loved the flowers and they arrived as expected. We appreciate your support and look forward to serving you in your future special moments!
Global roses was professional, timely, and easy to work with. I'm so impressed with the quality and the service. Will definitely order again.
We're happy to impress you with our quality and service. We aim to be dependable and professional in every order, and we appreciate your trust. Thank you for considering us!
Most of the flowers were shipped without packing ice and wilted could not use them.
Dear Tina,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on February 078 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
When you're counting on a delivery date and they deliver on-time with high quality flowers…we couldn't be more pleased.
Thank you so much, Sarah. We're so pleased to have exceeded your expectations and whenever you need more blooms we're here for you!
Second time ordering from here and had great experience!
Thank you for your continued support! We're glad you had another great experience and the carnations arrived beautifully. We appreciate your feedback and look forward to your next order!
First time ordering flowers through mail. We are giving these away to our shooting range members for their sweethearts during a valentines promo. Hot pink roses really looked nice and were packaged well. Will order again.
Thank you, Nate! We're happy that your first experience ordering flowers was a success. It's wonderful to hear that the hot pink roses were a great addition to your Valentine's promo. We appreciate your trust.
Great customer service and the flowers arrived in great condition.
We aim to provide excellence in both flowers and service and are glad to have met your expectations. Thank you for your review!
Great.Would order from you all again. Delivery was fast as well.
Thank you for your review! We're glad you had a great experience and your order arrived quickly. That's exactly what we aim for! We look forward to serving you again!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for choosing us! We're honored to have been part of such a special moment for you and your mom. Wishing you both many more joyful memories.