From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We have been using GlobalRose for at least three years now. They make the experience fast and easy. Flowers look great and our teammates love them.
Website was easy to use, had enough details, would use them again
Thank you for sharing your positive experience!
I ordered 100 flowers from this website this is not my first time ordering from here the first time I had no issue but with my recent order my flowers looked horrible the where dead on delivery and just so many petals falling off this was a huge disappointment as these flowers where for an event
Dear Andre,
We're very sorry to hear that your recent order did not meet your expectations. We understand how important it is for your flowers to arrive fresh, especially for an event, and we sincerely apologize for the disappointment.
We will be reaching out to you via email to further discuss this issue and find the best way to resolve it.
We truly appreciate your past support and want to make this right. Please check your email shortly, and we look forward to assisting you.
Best regards,
Claims department
Normally, I do not have any issues when ordering with this company, but this time the roses were super small and not the quality that I paid for.
Dear Chasidy,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have provided a solution for your case.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at claims@globalrose.com or through our live chat and speak with a live representative and provide pictures of the flowers received. Our team is at your service!
Ordering online is easy and efficient! I have made several orders throughout the years and have never been disappointed.
Thank you for your continued trust in us! Your satisfaction means a lot, and we look forward to fulfilling many more orders in the future.
The flowers are beautiful and they have the absolute best customer service.
That's exactly what we strive for and we're so happy to have met your expectations, we appreciate your kind words!
Great flowers and delivery communications. Flower ordering and delivery process was effortless. Less stress to the other arrangements going on with celebrations.
We are glad our flowers and delivery process made your celebration easier! Thank you for your wonderful review and for trusting us with your special moments. We look forward to serving you again.
Never disappointed with Global Rose. Beautiful and fresh flowers and I score points with my wife!
Thank you for your kind words! We're happy our flowers meet your expectaions! We appreciate your continued support and look forward to bringing you more fresh blooms in the future.
Several of the red and white roses had black pedals. Some of the buds were broken.
Dear Maritza,
We are deeply sorry to hear about your dissatisfaction with the quality of the red roses you received. Your feedback is very important to us, and we genuinely appreciate you bringing this issue to our attention.
We wish you had contacted us as soon as you received your order on February 10 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)
We would like to clarify that the dark petals you mention are the protective guard petals that natural roses have. Roses typically have 3 to 5 guard petals, which are the outer and usually larger petals that protect the inner petals of the bloom as they unfold. These guard petals may differ in color from the actual color of the rose. For example, white roses may have green guard petals, while red roses have dark red or black borders. These guard petals are often wilted or may have charred/black edges. You can choose to remove them once the flowers start to bloom or leave them on for a more natural garden look.
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In the past we have had excellent service and strong healthy flowers. This year there were 20 damaged heads. Luckily, we ordered extra. Still, they are very healthy flowers.
Dear Susan,
Thank you for your feedback and for being a valued customer. We're glad to hear that most of the flowers were healthy, but we're sorry that some arrived damaged.
We will be reaching out to you via email shortly to further investigate the issue. Please keep an eye on your inbox, and feel free to provide any additional details or photos that may help us assist you.
We appreciate your continued support and look forward to resolving this for you.
Best regards,
Claims department
Other than some of the roses being wilted, I was quite satisfied with the products.
Thank you for your support! We're thankful to have you as a valued customer.
I placed an order for various shades of pink as stated on the site but only received one shade of pink, otherwise I would have given it 5 stars.
Thank you for your feedback! Our product details mention that orders may include 1 or more shades of pink, but variations are not guaranteed. We appreciate your understanding and hope to serve you again with beautiful blooms!
Refund should be issued. The quality of the roses that arrived were not good at all.
Dear T,
Thank you for your feedback. We're sorry to hear that the roses did not meet your expectations.
We will be reaching out to you via email shortly to initiate an investigation and address your concerns. Please keep an eye on your inbox, and feel free to provide any additional details that may help us resolve this matter.
We appreciate your patience and the opportunity to assist you.
Best regards,
Claims department
The ordering process was very easy and tracking was provided!
Thank you for your kind words! We aim to provide excellence in everything we do, and we're pleased to hear everything was as expected. We appreciate your support!
Timely delivery
The flowers are very fresh and nice
My wife like it
Thank you for choosing Global Rose. We're happy that the flowers arrived on time and your wife loved them. We appreciate your support and look forward to serving you again!
We are very pleased with the excellent service. From the customer service and answering questions promptly. To expediting shipping, perfect packing, and receiving beautiful flowers. I would recommend this company to anyone. We ordered large amount to host a Valentines Day fundraising event at our campus. Flowers arrived on the date scheduled to be recieved. We were able to take them accordingly and set them for delivery. All flowers were placed very neatly and were in perfect condition. Thank you for service. We look forward to working with you in the near future.
Thank you taking the time to share this amazing review! We're happy that everything from service to delivery met your expectations for your Valentine's fundraiser. It's wonderful to know the flowers arrived perfectly and on time. We truly appreciate your recommendation and look forward to serving you again!
Beautiful looking flowers. Will purchase again in the near future.
Thank you for loving our flowers and for sharing your positive feedback! We look forward to serving you in the future.
The 4 doz roses were exceptionally packaged, thorough preservation instructions, fragrant and in excellent shape
Thank you so much, Christine. We take great care in packaging and providing fresh flowers, so it's great to know you enjoyed the roses. Thank you for choosing GR!
Beautiful roses that arrived in time and were perfect for the event
We're glad the roses arrived just in time and made your event more special. Thank you for choosing us, we hope to provide you with more beautiful blooms in the future!
Good but small petals. For decorate need bigger size of petals
Thank you for your feedback! As mentioned in the product description, each petal covers approximately 1 square inch. We appreciate your understanding and if you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com Our team is at your service!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for choosing us for Valentine's! It's great to know our flowers have been a hit. We're committed to making your experience fast and easy, and we look forward to serving you again.