Overview
GlobalRose has a rating of 4.4 stars from 3,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I ordered these carnations for a special school mass. Ordering online was easy and flowers arrived on the morning they were to be delivered. I also checked my order using the online Chat, and the replies were immediate and all questions were answered. My experience was awesome!
My flowers are beautiful! I got carnations, baby's breath and greenery. They came on time and are so lovely! My horticulture class is going to make bouquets to give to their moms for Mother's Day. They are very excited!
Thank you for sharing. It's our pleasure to offer the freshest variety, and we're happy to have helped make your class extra special.
We appreciate your support!
I use Global Rose for events we do at my company. We host three fundraising dinners a year so we need 15-20 floral centerpieces each time. I got glass bubble vases from Walmart for $3/ea. And we order from Global Rose to have flowers arrive 5 days before our events. We process our florals for 24-30 hours before arranging them into the vases. The flowers look great by the event. I have also ordered flowers to present to artists after their stage performances. The convenience is great and it helps save time and stick to our budget.
We're glad our blooms help make your events shine. Thank you for your trust and for choosing GR.
Good thing they were for a generic event and not for a color specific event, the colors were not what I selected at all- It looks like the order selector just picked whatever bundles they wanted and sent them to me without reading the order.
I needed some flowers for an event at my company. My boss suggested I go to the local grocery store to get them but I suggested ordering them on-line (to save me from running all over town to get the number of flowers I needed). The flowers arrived when promised and they were of such high quality! Win Win!
We're happy that your flowers arrived as promised and exceeded expectations! Thank you for sharing your positive experience and for choosing us.
We look forward to helping with your future floral needs!
I told my daughter the condition bof roses were all dried nd open. The wet napkins on the stems were completely dry which means they were not in cold environment I am disappointed because i sent pics upon receiving
Dear Sallie,
Thank you for your feedback, and we're very sorry to hear that the roses did not arrive in the expected condition.
We understand how disappointing this must have been, especially for such a meaningful gift. Please note that when quality issues arise, we require all claims to be submitted within 24 hours of delivery to claims@globalrose.com, including clear pictures of the affected flowers, so we can investigate and assist promptly.
If your original message met those requirements, our team will follow up shortly. We genuinely appreciate your feedback and the opportunity to improve.
Warm regards,
Customer Service Team
www.globalrose.com
The flowers were beautiful, but because the delivery required a signature they were delivered a day late and were starting to dry out in heat here in Arizona. Kind of disappointed. I had to go out and buy more flowers to make sure that I had flowers for the event.
Thank you for your order and feedback! After placing your order, you received a confirmation email noting that FedEx requires a signature. Next time, you can request a signature release if needed. Please email us at support@globalrose.com with your order number and tracking, we'll be happy to assist.
This is the 3rd time I've ordered Mother's Day flowers for our church to distribute on Sunday morning. The hot pink color was gorgeous and the buds were just beginning to open when they were handed out. It was very easy to take them out when they arrived, trim the bottoms and put them in water. We stored them in our big refridgerator and they turned out great. And you can't beat their prices. All sorts of flowers in almost any color or mixture that you want.
We're happy to have been part of your church's Mother's Day celebration, and we appreciate you! Thank you for such kind words and for choosing Global Rose!
The delivery came promptly. Flowers were packed very carefully and done well. The only thing is that some flowers were bad and were in the middle of the bunches, so they were already bad when they were packed - didn't look like they went bad in the box. But overall good experience.
Dear Lisa,
Thank you so much for your thoughtful review!
We're glad to hear the delivery was prompt and that the overall experience was positive. However, we're sorry to learn that a few flowers arrived in less-than-perfect condition, especially if they appeared that way from the start. We'll be sure to pass this feedback to our packing team to help us improve our quality control.
If you ever encounter this again, please feel free to contact us at claims@globalrose.com within 24 hours of delivery so we can review and assist accordingly.
We appreciate your business and look forward to serving you again!
Warm regards,
Customer Service Team
Global Rose
In the years I have ordered the roses were perfect, no flaws, firm and bright. This year and last was not the case. The box arrived damaged, the roses were damaged and had a lot of broken roses or brown petals. I continue to order in hopes that it will be better. The price is right for as many as I order but I guess I get what I pay for.
The orange and purple roses were beautiful. The white and light pick roses were fully bloomed and many of the petals were curled over. Several
Of the white roses had brown petals as well. We wrapped them with a nice bow and plastic wrapping which made them more presentable.
Dear Amy,
Thank you so much for your feedback and for taking the time to share your experience.
We're thrilled to hear that you loved the orange and purple roses! That said, we're sorry that some of the white and light pink roses arrived in less-than-perfect condition. While some bloom variation is natural, they should still be fresh and elegant — we appreciate you going the extra mile to make them look their best.
If you have any photos of the white roses with brown petals, we'd be happy to review them and see how we can make this right.
Warm regards,
Customer Service Team
Global Rose
www.globalrose.com
On Instagram
2 of the rose bunches and 2 of the carnation bunches each had only 24 stems, not 25. I had a total of 12 broken roses (9 of them being all from one bunch), 9 broken carnations, and 1 broken Gerber daisy. I also had several snapdragons that were broke. I have never had this much breakage especially with the one batch of roses. I also had never had an issue not receiving all of my stems.
Dear Heather,
Thank you for sharing your feedback. We're truly sorry to hear about the issues with your flowers. We understand how disappointing it can be to receive a product that doesn't meet expectations. In cases like this, it would have been useful to have been contacted directly via email at claims@globalrose.com, as we could have investigated the issue right away and worked to resolve it promptly.
Thank you for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Sincerely,
Claims department
Roses were preordered as recommended and the online experience was great. Communication of status was excellent. Delivery was as promised…All instructions for resting and hydrating were followed to the letter. I ordered 100 XL Roses 25 were small buds and 15 were damaged. My first experience in 2024 was better, so I expected the same consistency in 2025. I realize the order came from COLOMBIA, and the roses were well packaged, but perhaps the distributor should consider including extra roses to account for those potentially damaged.
Dear Sherry,
Thank you for your thoughtful and detailed feedback. We're glad to hear that your online experience, order tracking, and delivery went smoothly, and we truly appreciate you following the care instructions carefully. That said, we're sorry to hear that some of the roses—despite being well-packaged—arrived smaller than expected or were damaged. We understand your disappointment, especially after a more consistent experience in 2024.
Your order was delivered on May 9, but unfortunately, we did not receive any claim or communication regarding the quality of your flowers.
We wish you had reached out to us upon receiving your order so we could have addressed the issue promptly and provided the best possible solution.
Please know that customer satisfaction is our top priority. We encourage all customers to contact us within 24 hours of delivery, along with photos, at claims@globalrose.com, or reach out through our live chat to speak with a representative. Our team is always here and happy to help.
We also appreciate your suggestion about including extra stems and will be sure to share this feedback with our distribution team.
Thank you again for your continued support—we hope to exceed your expectations on your next order.
Easy ordering, great product, timely delivery, and efficient, helpful customer service. We're very pleased with our first GlobalRose experience and will be back for future orders!
Thank you for your 5-star review! We're glad your first order was as expected, and we hope to continue providing you with more floral beauty in the future!
Great customer service with questions I had placing my first order.
Good morning! I had these eucalyptus plants delivered to my home on the 23rd in order to put them together Friday the 25th for a baby shower today, the 26th. I was home when they were delivered so I got them out of the box immediately and put them in water. Everuday they've looked worse and worse. Here's what they looked like yesterday when I wanted to put them together but have had to do something different because they look so bad. We used you for my daughters wedding a couple years back and the flowers were totally fine so I don't know why they went down hill so quickly. - Cathy Salcido
Dear Cathy,
Thank you for your feedback. We're truly sorry to hear that the eucalyptus did not arrive in the condition you expected.
In situations like this, we would have appreciated being contacted as soon as the issue arose so we could investigate and assist you in a timely manner. Our team is always here to help, and we strive to resolve any concerns promptly when given the opportunity.
We value your past business and hope to have the chance to better serve you in the future.
Warm regards,
Customer Service Team
Global Rose
I have zero complaints. The 250 flowers were ordered last minute, but they still arrived in great condition & the colors were beautiful. I'm glad I tried Global Rose & will definitely use them again.
We work hard to deliver as promised and hope you love your flowers!
The mothers loved the roses. I loved that they were pre-assembled and ready to give. Used a Lowe's five gallon bucket wrapped in paper to keep them fresh.
We appreciate you sharing such kind words and are happy you loved the roses! We look forward to serving you again.
We were having a small wedding ceremony at a cabin in the woods in an area with not a lot of florist. I had a vision to include blue hydrangea in our wedding to honor my grandmother. These came nicely packaged and beautiful! Perfect for the day!
Congratulations on your wedding! Thank you for choosing Global Rose for such a special occasion. We're happy to know the hydrangeas arrived as expected and helped make your cabin celebration perfect.
They were a bit more wilted than last year, but I think it's because they didn't have the stems wrapped in a wet cloth this time. We'll see how well they perk up in a day of being in the water.
Hi Nicole,
Thank you for your feedback and for ordering from us again!
We're sorry to hear the roses arrived a bit wilted this time. The flowers are shipped in bud form and may look tired at first, but they should perk up nicely after a good trim and a few hours in fresh water.
Please let us know how they look after rehydrating—we're here if you need anything!
Warm regards,
The Global Rose Team
We ordered o many flowers and so many deliveries for our big event on Arbor Day and each flower was received on time looking beautiful! Thank you so much for making this process so easy!
We're glad our blooms met your expectations. It's our goal to make the process easy for you and provide beautiful flowers. Looking forward to serving you in the future!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're honored to have provided flowers for your event and are here for you whenever you need us.