After having paid for the product this is the first communication since the confirmation saying Glamulet received the order and will process. This is a Christmas present and we are truly hoping it arrives before before Christmas eve. As you can see purchase date was December 11,2016.
Glamulet has a nice website, but pieces (charms) are very poor quality compared to what they show online.
Moreover, all pieces are delivered in a cheapy poor quality plastic wholesale bag. I would NOT buy again from them.
I paid extra for the delivery and arrived on time.
It's rather annoying to receive a request for a review for items that have not yet arrived. The tracking info indicated that the order is still 4 days away. I don't mind a 12 day delivery time, bur do not ask me for a review on something you should know I've not yet even seen.
Customer service is non-existent. No returned emails, no online support, no returned voicemail's and no one ever picks up the phone. I'm not sure how they are running a business with zero customer support, but I suspect it will catch up with them. Also, make sure you use PayPal to purchase anything so that you can file a claim if something happens with your order. Order from this company at your own risk!
Shipping took the entire 15 days and the tracking system they use is not helpful.! It's very inaccurate when you can get it to work. The charm I ordered was small and you can barely see the picture on it. The gift box was small and very cheesy. The website gives off a way better view of the items than in person.
Disappointed paid 12.95 for Xmas delivery and still don't have it yet won't be ordering again from u's and will tell everyone about this company I already emailed u's and u's have ignored my message stupid $#*!s
I am VERY pleased with all of the charms that I received. They are beautiful. However with my purchase being over $150.00 I was supposed to receive a free bracelet and did not. Very disappointed in that.
I purchased a photo charm that was supposed to be for a gift later in the year. It is so beautiful that I had to give this gift to my daughter as soon as I received it. Great value, brilliant idea, plenty of choices and a fast service. Would buy more definitely.
Was led to believe quality would be much better than it was. Order was to include two "free" items for Black Friday deal, only received one. I thought these were pandora charms however they weren't and shipped from china. Not from a company but a woman. I'm very disappointed in the quality of the charms I received. Will not use this site again.
On the online webpage, the brand name "Pandora" was clearly marked next to several items for sale my Glamulet. Shipping was supposed to be 3-5 days; found out shipping from China and customer service had no idea how long it would take for delivery. Definitely much longer than 3-5 days!
Firstly I placed my order wrong and ordered the incorrect ring size, I contacted Glamulet and requested to change my order before it was delivered. My request was fulfilled the same day, excellent customer service, very pleased. The item turned up within less than 1 week, much earlier than I was expecting. I am very pleased with the quality of the jewellery I have received, the princess ring has a good quality band (not thin and cheap) and the princess charm is adorable on the necklace. Cannot wait to see my nieces face when she receives them for her 16th birthday. Thank you Glamulet
The price is right, quality is good, shipping time was long. But I expected that.
One of the charms ( 2 piece mother daughter hanging charm). The hole is to small to fit in the bracelet-so both charms are useless.
Upsetting as it was a gift I can't give now
I placed my order on Dec. 11,2016.
I've received a confirmation email that included a tracking number but have Know idea where my merchandise is located.
I have called the one eight hundred number listed on google and I have not had luck with anyone picking up the phone yet.
I have left a voice message and I have emailed them too. I still haven't heard anything yet. When I tracked the package, it had the same tracking information listed that was listed about three days ago.
Ordered 5 charms, which arrived quickly. All charms are lovely but Unfortunately, all came packaged together in one Gamulet box, which was dented due to only being in a jiffy-bag. They were to be individual gifts so I will now have to buy gift boxes separately!
Very good sale prices. Would have liked more larger ring sizes available. Cant wait to see my purches and then I will really be able to give you a more honest review and hopefully then tell family and friends of your product
Absolutely delighted with both the product (charms for my pandora bracelet), and the prompt and efficient service.
Although the package was coming from China to the UK it came in just over a week and I was able to track the package every step of the way.
The charms are high quality and delightful. I would definitely use this company again.
I didn't receive all of my order but there was no explanation and trying to reach someone to make them aware was very disappointing. I received part of my order on January 9,2017. It took over a month they had my phone number why didn't they contact me if there was a problem? I have left an email 2 days ago and still no response! Please contact me regarding my order!
My order was supposed to have arrived over 2 weeks ago but has still not come. The company has been of no help with locating the package as the shipping information has not been updated in over a month. I do not recommend ordering through this company. It has caused me nothing but frustration.
Looks great! Got there in a timely fashion. Read a lot of reviews stating that people were not receiving their orders and they could not get a hold of customer service. I had no problem getting a hold of CS and my order which was guaranteed before christmas, got there about 5 days before.
Disgusting, disgusting, disgusting - do not purchase form them. I am still waiting for a refund 2 months after requesting one. Also requesting was a real pain as they didn't accept that i didn't want the item instead choosing to argue the fact claiming i should keep.
Overview
Glamulet has a rating of 3.1 stars from 1,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm and quick delivery. Glamulet ranks 319th among Fashion Jewelry sites.
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- UNION CITY, CA, United States
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Business History
Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.
Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.
From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members