Glamulet

I placed an order on November 30,2016
I received an email o. Dec 7th saying it was on its way. I never received it. Tried calling. Never could get anyone to answer. Sent two emails without any response. Needless to say my mother will not be getting her gift tomorrow. The entire situation is ridiculous. Extremely poor customer service. I have read many similar reviews to mine. This company simply has zero concern or respect for their paying customers. They withdrew a little over $130 when purchased but have yet to have anything delivered

Frustrated. Sums up my initial response. I had reservations on ordering online, as I had done so previously with a completely different company last year. That was clothing and a few kiddies toys. They never showed up until two months later after I had cancelled the order! My friends all seem to be on board with online purchasing so I thought I would give it another try. They were to be Xmas gifts for my niece and new daughter-in-law. Once again I was disappointed although I guess I should have paid more attention to delivery fine print. I initially was under the impression it was 3 day delivery. Apparently that is only if you pay extra. Delivery is 9-25dys a pretty long wait in today's world I think! I got it just before New Years! I had run out at the last minute to purchase gifts in their place. I will keep these now and perhaps give them at some later date, but the experience just reinforced my distrust of online shopping. Not for me obviously!

Firstly the site was a. co.uk website stating 5-9 days express delivery. What they secretly do and don't make clear is that these products come from across the world, I believe China. I'm now into my 3rd week without anything arriving. The items were a birthday present for my wife, which has long gone. Will never buy from these again. The tracking on the website said my tracking number didn't exist, and I've checked my tracking with the actual courier and it doesn't even appear to have left their offices yet. Awful

When paying $30 for a charm I thought I would get a really good quality experience but it has been a nightmare! I ordered over a week ago, 3-5 day shipping, and it still isn't here. Not only that but I cannot track the shipping because it is coming from China, which I only found out after placing my order. The product specifications stated it was in stock in the United States but apparently that wasn't true. I contacted customer service and they were no help whatsoever. I bought this as a gift for someone with no indication of when it might get here. Like I said I won't be ordering from them again.

I ordered a mother's bracelet for my daughter, a new mother. I found something else that was more appropriate and instructed her to simply refuse the delivery when it came. It was refused and returned to Glamulet's address on the label. Long story short, they said it was sent to the wrong address. Glamulet's address was not their address? It was an automatic response to deny and dodge. I asked for my money back (over $90) but they did not budge. I was furious. Very dishonest company or dishonest employees who take packages that are returned. Which is it? Either way, the consumer gets the short end.

I purchased a gift for my wife's first wedding anniversary. With about 10 days for delivery. It was a personalised item that in small print says takes longer to deliver, so I checked delivery options and I could pay £15 for express delivery which I decided to do. It also said there was a free gift which they made to sound like was a free charm bracelet but in actual fact it was just a basic small box that my order came in which I would of expected anyway. 14 days later my item still had not arrived and I had missed the big day. After chasing up they offered me £8 refund which in my opinion is not enough (I paid £15 for express delivery) still to this day they have NEVER refunded me a penny. The item in total took nearly 3 weeks to arrive, it was a quality item but I would never order from them again, still waiting on my refund!

We ordered a photo charm as a Christmas present and paid a massive 9 pound something for delivery.
After placing the order we didn't receive a confirmation email so we're a bit worried if the order had actually gone through. We also didn't receive an email to let us know the charm had been made or dispatched like you do from nearly every other company. So we were left in the dark worrying wether we would receive anything in time to give for Christmas. The first bit of communication I've had was from royal mail telling me they would deliver it.
It's arrived and is ok, not amazing but ok.
I wouldn't use the company again because I like to be kept informed on progress