• Glamulet

Glamulet

Overview

Glamulet has a rating of 3.09 stars from 1,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm, and quick delivery. Glamulet ranks 6th among Fashion Jewelry sites.

  • Service
    26
  • Shipping
    29
  • Returns
    12

Proactively asks for customer feedback

2
See all photos

What reviewers want you to know

Positive highlights

  • Really pleased with my purchase, designing the photo charm for my pandora bracelet was easy to follow.
  • I purchased a photo charm that was supposed to be for a gift later in the year.

Critical highlights

  • I paid for Christmas delivery but have not received my order which is unacceptable
How would you rate Glamulet?
Top Positive Review

“Awesome”

Anne C.
5/1/19

Easy for a non-tech person. I got what I hoped I would receive. They look great. However they can not be cleaned by Pandora stores with my other charms. Thanks

Top Critical Review

“False return policy”

Rosa G.
11/17/17

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Reviews (1,503)

Rating

Timeframe

Other

Reviews that mention popular keywords

christmas delivery (31) pandora bracelet (35) photo charm (48) customer service (87)
Thumbnail of user annec242
1 review
11 helpful votes
May 1st, 2019
Verified purchase

Easy for a non-tech person.
I got what I hoped I would receive. They look great.
However they can not be cleaned by Pandora stores with my other charms.
Thanks

Thumbnail of user christopherc132
1 review
12 helpful votes
January 4th, 2018

I absolutely love this charm! I bought a Pandora bracelet earlier in the year and it was the Mother's Day promo bracelet and while I have no intention on filling it up completely, the free charm and the decorative stoppers weren't quite enough so I purchased this bead charm along with another lavender heart one to add to my bracelet and they fit perfect! No one knows they're not Pandora charms not to mention, and now I have purchased three beads for Glamulet. I will buy more in the future.

Thumbnail of user kathrync27
1 review
0 helpful votes
December 9th, 2016
Verified purchase

Ordered some charms as birthday and Christmas presents. They arrived just inside the 15 day delivery promise. They were well protected. The came with lovely gift box and gift bag.

Thumbnail of user kayw51
1 review
0 helpful votes
January 6th, 2018
Verified purchase

Item came in good time and great quality! I was pleasantly surprised with the charm and would definitely order again.

Thumbnail of user jeffh144
1 review
13 helpful votes
December 17th, 2016
Verified purchase

I placed an order which billed me twice and when I tried to call and take care of the situation I was on hold for over 3 min and then forced to leave a message. I did this multiple times and finally email them and a day or two later got a response then I wanted to change my order to receive the Second order and again called and no answer, emailed to change the order and day two and still no answer, not real happy with the coustomer service

Thumbnail of user kimc150
1 review
0 helpful votes
December 17th, 2016
Verified purchase

Still waiting...

Thumbnail of user gayleh13
2 reviews
0 helpful votes
December 12th, 2016
Verified purchase

I wasn't sure what to expect. But my product was great. The site was easy to follow and the notices of the various stages of my order was great!

Thumbnail of user dawnw66
1 review
0 helpful votes
May 4th, 2017
Verified purchase

I bought the N charm and thought it was very good quality and a nice size I was very happy with it.

Thumbnail of user natellw
1 review
0 helpful votes
January 6th, 2017
Verified purchase

Was very pleased with my order and it came earlier than expected. Fantastic, will be using and recommending to friends and family. Thank you.

Thumbnail of user fairusf
1 review
0 helpful votes
November 24th, 2016
Verified purchase

The ring was wonderful, the size fits perfectly and arrived on time. I'm so happy with the service :)

Thumbnail of user emmab122
1 review
1 helpful vote
July 9th, 2017
Verified purchase

Product and communication were excellent and delivered on time..

Thumbnail of user martinap7
1 review
0 helpful votes
February 22nd, 2017
Verified purchase

I bought three charms and all of them are beautiful, I didn't wait to long to receive them. I'm very satisfied with the service.

Thumbnail of user rosag24
1 review
16 helpful votes
November 17th, 2017

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Thumbnail of user jeank24
1 review
0 helpful votes
January 11th, 2017
Verified purchase

I was worried after reading all the reviews that I wouldn't receive the 2 charms I ordered on 26 December 2016. I needn't have worried. They arrived yesterday within the 9-15 days quoted when ordering and they are lovely. I couldn't be happier but maybe I'm just one of the lucky ones!

Thumbnail of user agnieszkak8
1 review
0 helpful votes
December 13th, 2016
Verified purchase

Nice charms with good delivery will buy more

Thumbnail of user sandraw104
1 review
0 helpful votes
September 29th, 2016
Verified purchase

Item showed one price on the front page, when you clicked to purchase, the price changed. Got a response the first time I emailed, but when I tried it again, the issue was still there and I got no further response. Ended up purchasing something somewhere else for my friend's 21st

Thumbnail of user constanzag
1 review
1 helpful vote
November 3rd, 2016
Verified purchase

The products are awesome, the shipping was ok, I bought some personalized ones so It took about 2 weeks to arrive to Canada. You wouldn't believe how beautiful the charms are, better than expected, real sterling silver, nothing to envy to Pandora, really shiny and great quality. Good comunication with costumer service, they were really nice to me. I recommend!

Thumbnail of user fayei
1 review
0 helpful votes
October 6th, 2016
Verified purchase

No experience at this time as I have not received your product.

Thumbnail of user robbyr9
1 review
0 helpful votes
December 10th, 2016
Verified purchase

I was told there be a free gift and there wasn't

Thumbnail of user eddief13
1 review
0 helpful votes
December 13th, 2016
Verified purchase

Exactly as described

Thumbnail of user vivianh22
1 review
0 helpful votes
March 17th, 2017
Verified purchase

The charms ordered arrived on time and are even nicer than the computer images I was able to see. Very satisfied with my order.

Thumbnail of user lisah246
1 review
0 helpful votes
January 10th, 2017
Verified purchase

Absolutely delighted with both the product (charms for my pandora bracelet), and the prompt and efficient service.

Although the package was coming from China to the UK it came in just over a week and I was able to track the package every step of the way.

The charms are high quality and delightful. I would definitely use this company again.

Thumbnail of user erical33
1 review
0 helpful votes
December 14th, 2016
Verified purchase

I have not received my items. Shipping take too long.

Thumbnail of user samuelh57
1 review
0 helpful votes
January 20th, 2017
Verified purchase

The bead I bought was expensive, but charging 50% of the purchase price for shipping and handling on a tiny bead is ABSURD! I will not be purchasing anything from Glamulet again.

Service
Value
Shipping
Quality
Thumbnail of user jonm92
1 review
0 helpful votes
December 27th, 2016
Verified purchase

Order placed on 19th December delivery promised before Christmas, still awaiting my order and my Wife's Christmas present, I am then asked for a review of the service?

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From the business

Glamulet designs, manufactures and markets hand-finished and modern jewelry made from genuine materials at affordable prices. Glamulet is the name of a unique jewelry that is available at fine stores across Europe and America. The strength of the Glamulet bracelet is the unique. Each charm & bead allows you to screw individual pieces onto any bracelet segment in the order you desire. The charms move freely and rotate slightly with your wrist's movement, creating an undeniable eye catching and stunning effect.

Business History

This is Glamulet Legacy. The rare, The exceptional, The utterly timless rarest Jewelry in the world.

Glamulet is considered a one-stop-shop for all your sterling silver needs. We carry all types of sterling silver, 14k to 18k Gold, to including chains, bracelets, murano glass, Cubic Zirconium, Mother of Pearl, marcasite, Gems and so much more. Our quality products are produced in the USA, Italy, China, Thailand, and Mexico.

Glamulet transformed diamonds into art and revolutionized modern jewelry design. With enduring optimism, new generations of Glamulet designers and craftsmen collaborate to create infinitely beautiful jewels of unsurpassed style.

From the legacy of the Hope Diamond and Sterling silver to the sparkle of the red carpet, Glamulet Jewlerys have become an icon of international glamour.

Company Representative

Thumbnail of user rodgerr10
Glamulet J.
Project Manager

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