Glamulet

I have e-mailed a number of times, asking for a returns label/address, which have been ignored, there is no other way of getting in contact with you.
I received 4 photo charms, which are so dull, faded, you can hardly see anything. I followed the instructions, as directed on your website, so this would not happen.
Very disappointed, as they were meant to be for a present.
I want a full refund.

Ok, so it seemed like a good idea, but the pic is very white washed, certainly no vivid colours and it said "in time for Xmas delivery - which it would have been but you need to realise that even though its a. co.uk site they are based in China, so expect that it will take time. I think we paid £50 in all for a bit of tat that looks to be worth no more that £10

The piece I received was nothing like it's picture. I'm sorry but it *******@nd feels like a cheap little Cracker Jacks prize. Doesn't look like real silver... if it didn't cost so sorry much to return and a hassle with my bank it would be going back. I expected more from Glamulet.

Website forced me to pay for express shipping. Still have not received the item yet. Customer service does not answer to any emails or phone calls. Had to call my bank to dispute the charge. Would tell everyone that it is a Scam

Took way to long to deliver, got message saying left with Neighbour even though it was put through my door!
Much much smaller than pictures so beware as are going to look odd on my wife's charm bracelet.

You are asking me to review order but I haven't received it yet; this is worrying especially if you think it's been delivered. Can someone track it for me please and confirm it will be here before Christmas?

I didn't receive my ordered item yet, after more than 2 weeks when I placed the order. The credit card is charged by an untraceable foreign company. And the items tracing address is a link of a Chinese web address which is also not traceable. That's very fishy. That must be a fraud. Now I wonder how I can get my money back.

Very unique gift item, but unfortunately what looked great on the computer screen when creating the photo charm, did not look as great in real life. Highly recommend up close photo of one pet for this particular charm.

This product is low quality. The picture came printed off-center so there is a big white gap at the top of the picture. Cute idea, poor execution. I'm also doubtful this is 100% sterling silver as there are no hallmarks and it feels like it's probably just plated. Very disappointing as I bought this for my mother's birthday gift. I just hope it lasts...

I ordered and received a lovely bangle from Glamulet, which broke the 4th time I wore it. I am still trying to arrange an exchange and have not found the correspondence by Glamulet very professional or prompt.
I really hope that this matter gets resolved.

A really bad customer service and the return policy is false advertisement. I Started my return on august 23, during the month of the products warranty. On october 10 they received the item and told me that my refund will be ready in 7 working days and until now nothing has happened. I even had to pay the return fee, and now they don't answer my emails. Terrible. The worst online shopping experience.

Shipping stated 9-25 days, it's going on 60 days and still haven't received my products. After emailing customer service, and telling them this at day 45, all they said was "it's a busy time of year". Not my problem! You state shipping guidelines & you don't follow them. If/when I finally receive my products, I will never do business with them again. Shipping & customer service is terrible.

Bought at a reduced price but postage steep. Taking cost up to more or less the same as a bought in a Pandora shop. Packaging could have been better (in a plastic zip bag) in a box. Fortunately not a gift for someone else. Charm itself is great. May use again if buying a few items to save on postage.

From the somewhat tracking, I dont really know if my stuff is coming. And when. I tried so many times. The system stopped at a place for few days. Then finally I only saw the parcel is moving from one place to another. And its likely travelling so long... still in China. Well, I hope they dont arrive in messy condition *faint