My order was placed on 3/5, i still haven't received it as of today, I contact5the company and i wad told that my order was delivered on 3/8 Ive had to file a complaint with the postal service and im waiting on an investigation, Ive live at my address fir years abd never had a problem wutg packages getting delivered
I purchased the photo charm bracelet for my mom for a Mother's Day present, Mother's Day was slowing approaching and the bracelet hadn't ship due to it having to be handcrafted, I reached out to Glamulet about my fear of not receiving it on time and the rushed shipped it for me and I received it on time! It was so beautiful and perfect it was exactly how I wanted it! Thank you
I ordered on 11-26-16 and here it's 12-13-16 and my order still isn't here. I called the number 3 times and no one answers or I get that they were closed. I emailed them all I get is tracking info that I already had and it hasn't even left China yet. This is why I will only order for now on AMERICAN MADE products.
This order took about 4 to 5 weeks to arrive instead of just 7 to 10 days and i must of sent 4 or 5 emails to ask about my order but got no replys no contact numnbers just email was not happy at all never even got an apoligy or anything
I still haven't received my order and it's been three weeks, so I can't really give a review with seeing the product. Hoping it comes before Christmas
Ordering was easy. Charm came very quickly for $15 shipping charge. It was cute but much smaller than I expected. The Pandora charms were larger, and this one could barely be seen.
At no time did I receive any communication from Glamulet, no acknowledgement of order or delivery information. Goods took long to arrive than advertised, however pleased with the charms
Love the bracelet! Disappointed in Customer Service response time... there is NO contact phone number. Product comes from China! Shipping takes a VERY Long time!
Camera charm arrived with what looks like a round lead ball lodged in the hole through which bracelet is threaded. I cannot remove it, thus useless to me. The remaining charms are lovely.
I bought some charms for my sons girlfriend. They fit Pandora bracelets, they look to be good quality, come nicely packaged and are cheaper.
I've ordered before and had quick delivery and product is good quality. However this order has not arrived after waiting close to four weeks already... very disappointed with the service this time.
Tracked package and there has been no movement for weeks. Package apparently from China. Afraid I may have gotten ripped off for what was going to be a thoughtful Christmas gift.
Ordered 2 personalised charms for my wife's birthday, items where made and delivered within a week.
Wife was over the moon with charms.
Thank you Glamulet for providing an excellent service.
Was told my delivery would take 9-15 days (guaranteed Christmas delivery) which didn't happen then when I emailed about it was lied to and told it was 9-25 days but I have an email saying 9-15 so not very happy with the clear lying so had to give my partner her Christmas present late
I still haven't received this order. When I asked Customer Support, they told me to be patient. But I've had to purchase other birthday gifts in the meantime. Totally unacceptable.
I would like to retract my statement from earlier this month in regards to this company. I guess I can blame it on holiday stress. I would recommend the company to come up with a better tracking / communication system. I had emailed and emailed and got no response. The package arrived right on time; December 23. I placed the order on December 9 and they said between 9 to 21 days; and it came when it was suppose. The quality was great and I am a SATIFSFIED CUSTOMER :)
Bought something as a Christmas gift - paid extra for guaranteed Christmas delivery. Delivery finally came at New Year - contacted "customer services" but they would only say in poor English that it was on its way and to be patient, completely glossing over the fact that their own tracking system said it was posted AFTER the guaranteed delivery date!
Please let me know how I can returned those because I did call stay on hold leave an voicemess. And untill today no one single person call me back. Once again I have to returned those charmins please thanks
I give no stars never received my Item that I ordered on November 23rd and it was only a charm, and Glamulet charged my credit card on November 25th and my order says its in China. I have written several email and never once a responds I have called my bank and they said the money was taken out on the 25th of November. No body should order from this company if you treat people like this. I am in customer service and wouldn't dream of treating people like this.
When receiving last order we had broken items that came apart while placing on bracelet. Also received two wrong items.
Answer: Waiting close to a month and no sign on when the order will be delivered.
Answer: No, they are not based in the US but sport a California address. This can be verified if you spend a moment digging. How is this possible? Isn't this fraud?
Glamulet has a rating of 3.1 stars from 1,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Glamulet most frequently mention good quality, photo charm and quick delivery. Glamulet ranks 319th among Fashion Jewelry sites.