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How would you rate GigaPros?
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Singapore
1 review
1 helpful vote
Follow Rodrigo M.
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Gigapros have an awesome reputation for service and uptime, so I decided to give them a try. I've been using their hosting services for more than a half of the year. I like it.
What is so important is you always experience you are not alone dealing with customer or tech support. In minutes through their support ticket system you will always receive the best attention
With out waiting extended periods of time. Their servers are very stable.

Date of experience: March 4, 2014
Slovakia
1 review
0 helpful votes
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Trust Gigapros
January 30, 2014

Trust Gigapros. They've hosted my WordPress blogs for my business for 8 months now and the responsiveness through their customer-service is reason enough to stay with them. Support is excellent, servers are fast, and their pricing is very affordable.
Sure, there are some a bit cheaper providers around, but this one is fully managed, not to mention the hardware quality and godlike uptime. The most cost efficient VPS provider on this planet.

Date of experience: January 30, 2014
Canada
1 review
0 helpful votes
Follow Ronja S.
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Now I have been living in US for about 5 years and can say that speed connectivity to my web site around the globe is really fast. I like Gigapros the quality of hosting services, I mean their uptime, features, helpful customer support, etc.
I can even text a support and get answers pretty quickly. This web hosting company also provides web development so they can even answer questions about your website.

Date of experience: February 1, 2016
Missouri
1 review
0 helpful votes
Follow Garth K.
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I am satisfied using Gigapros hosting service. When I contacted them, they offered me the best hosting solution for my site at really cheap rate. I have to give credit to this web host they take their customers first and go extra miles to fix anything for you even if it is caused by your negligence. They just want to keep you happy.
The Support is fantastic... speed of response is second to none! Recommended.

Date of experience: March 7, 2016
1 review
0 helpful votes
Follow Audrey T.
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I don't have anything bad to say about Gigapros VPS hosting service. I have never had such a high level of support from a company before. They have gone above and beyond to assist me with my sites, whenever needed.
They have easy to use interface.
Pricing is a bit higher than some of the cheaper sites, but i'd definitely consider it well priced for what your getting.
Uptime is quite good, my sites are up and running efficiently. I recommend this decent hosting service.

Date of experience: March 18, 2016
Florida
1 review
1 helpful vote
Follow Eldon G.
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I've probably experienced only about a couple of hours of downtime total for all the sites I've got running here two hours spread across four years! Great Job, thanks Gigapros team. I had a few problems when I first signed up (not with them, just with mistakes I made) and they were very willing to help me and explain things to me. Recommended!

Date of experience: March 21, 2019
Saudi Arabia
1 review
0 helpful votes
Follow Mamduh A.
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Gigapros is reasonably priced and offers huge storage and transfer amount.
I am not that knowledgeable about computers or creating a website but found their web builder software easy to use and when I have found myself in difficulties the customer support was very good and dealt with my problems with efficiency and speed.
Even the Security Issue is now under control.
If you have questions about your account you get a response in almost a second.
The Price is more than ok for what you get.

Date of experience: March 11, 2015
Florida
1 review
0 helpful votes
Follow Maksym W.
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I can point out that Gigapros, inc. support is fine, they have always answered my questions in a timely manner. So far I have been very pleased. I have not noticed any downtime or slow browsing speed. Some of my sites are Drupal, so database speed is important.
Your sites and projects will be in good hands if you choose them. Contact their 24/7 support, tell your requirements and they will find the best hosting fit according to your needs. Good luck!

Date of experience: March 29, 2016
Norway
1 review
0 helpful votes
Follow Patrycja J.
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My VPS is up and running within 24 hours. Gigapros support replies within seconds.
Best of all, my site is noticeably more responsive. The will always go the extra effort, been with them almost 8 months and never regretted it once.
What I want to add is that network and server uptime is quite good.
I like this web host and highly recommend.

Date of experience: June 10, 2014
Luxembourg
1 review
8 helpful votes
Follow Tvor B.
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I don't think I'll ever be looking for a new web host. Great host. There is only one place to go for hosting and it is Gigapros web host. I've been tracking my site with internet monitors and haven't had 1 second of downtime since I signed up for it back in June of 2020 and the speeds are incredible. For the price you get an unbelievable amount of disk space and monthly bandwidth. Happy customer! Thanks.

Date of experience: December 16, 2020
TW
1 review
9 helpful votes
Follow Timmy G.
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Really good web hosting provider that goes the extra mile to help their customers. Professional Host! I'd like say Gigapros is great web host. Uptime and reliability are taken as featured features. This host is simply superb. Great pricing, Anybody could afford a website with them. To my knowledge, my site has never been down. I have used their technical support many times. This web host is highly recommended.

Date of experience: September 19, 2019
Germany
1 review
1 helpful vote
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I'm Morris from Germany. I have been using Gigapros since March, 2014. They have great customer support. I love the prices.
I want to be able to do reselling with them, but their plan is to high for just starting out. I will go with another host for my reseller needs, and maybe switch to them after I have several customers.
So far, I am extremely impressed with these guys. There is nothing that counts more than decent support and they go beyond the call. I really hope the rest of the support team are like this.

Date of experience: October 1, 2014
Saudi Arabia
1 review
1 helpful vote
Follow Ubadah Y.
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Good value
April 9, 2014

Good value. Highly recommended. Gigapros always meets my expectations in all terms.
I decided to share my experience dealing with them. When I contacted them, they explained me everything in details and offered me a helping hand to setup my web site. What I want to add is that their control panel has a myriad of things you can add to your web site - great deal.
I tell them with confidence that they'll be just as satisfied as I am. Gigapros does everything it promises and more, and that's a rarity these days.
In my opinion they're the best kept secret for quality, reliable hosting.

Date of experience: April 9, 2014
Canada
1 review
0 helpful votes
Follow Luce H.
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It is a tremendous value (I host several sites, e-commerce and Joomla) and I have always had prompt, satisfactory answers and solutions. The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do.
I'm impressed with Gigapros support team. Always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain. Very kind, easy to work with, and exceptional service and value.

Date of experience: December 15, 2015
Germany
1 review
0 helpful votes
Follow Doreen B.
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I decided to share my experience dealing with Gigapros web host. It happened so that one of my friends recommended me to try them, so I ordered their basic shared hosting plans for $2.99/mo - resources and features fit my needs. I paid via paypal, their support helped me with setup and offered me free website builder with a list of unique templates to choose from - this is a great plus for them.
Well, as for their network and server uptime - superb, my site is up and I am glad.
Besides, I would like to say that my pages load very fast.
I like Gigapros, it is really good web host.

Date of experience: April 16, 2014
Australia
1 review
1 helpful vote
Follow Sarah K.
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It happened so that I signed up for Gigapros in May 2013 and it's been an excellent experience. I enjoy the up close and personal approach of the administrators and the support is always fast and accurate. My uptime has been fabulous and I love how much space I have for a relatively low price.
They deliver a genuine focus on problem-solving.
I've tested 100 connections at once with the wordpress website. They paused in 2 minutes, and then they operated normally as if nothing had happened.
Performance is great, up-time too, and the service is phenomenal!

Date of experience: December 26, 2013
Belgium
1 review
8 helpful votes
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The team works round the clock and will never show frustration no matter how far you push them. I am not a technical-minded person and they have walked me through everything I've needed to make my hosting experience with them a great experience! I have been dealing with Gigapros for a long time. They manage to provide a good work based on quality. Excellent and friendly staff, network and feature rich hosting packages. It has a nice pricing, and a nice customer support. Just a second when the ticket is responded.

Date of experience: June 3, 2020
Switzerland
1 review
0 helpful votes
Follow Alexander O.
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I'm pleased to say that Gigapros.com have delivered exactly on their 99.9% uptime promise.
So far, everything has been absolutely amazing. Their VPS systems are fully managed and the help they provide is impeccable.
Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand, no more signing up to forums to get a bunch of nonsensical answers or scouring the internet, a simple email away and they will provide all the details I need.
Thanks Gigapros for providing me with professional services!

Date of experience: December 21, 2013
GB
1 review
0 helpful votes
Follow Marta Z.
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I moved all my sites to Gigapros: great pricing, friendly user interface, excellent support and decent uptime.
I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.
Support is usually great, my only complain being that the original average support response time of 14 minutes is now more like 3-4 hours. This is to be expected with the kind of growth they've experienced, however.

The price is attractive.

Date of experience: August 7, 2014
GB
1 review
2 helpful votes
Follow Bauer F.
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Excellent support. Gigapros hosting service is much appreciated. Pricing is good. I think the people who have posted negative comments and slurs here are ignorant fools. They have not let me down yet - i never have spam problems and I strongly doubt that another company could offer better service for less money.

Date of experience: February 21, 2019

Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127