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How would you rate GigaPros?
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Kazakhstan
1 review
1 helpful vote
Follow Gabrielle V.
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I needed hosting my new wordpress blog over 9 months ago and one of my friends recommended me to try Gigapros shared hosting. I followed the link he gave me and the price suited my budget, so I ordered their shared hosting plan along with nice free bonuses, like free domain, free templates along with free website builder. Scripts are installed with 1 click - it is very convenient.
When I contact their customer support, they always reply fast and in polite professional manner.
Happy with these guys and can highly recommend gigapros hosting service to others.

Date of experience: March 15, 2016
District of Columbia
1 review
2 helpful votes
Follow Erick S.
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I can not express how happy I am with Gigapros services. I don't really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.
They do everything that the big hosting companies I have my other sites with do, only they do it much better.
Their package prices also amazed.
So the extra money has proven to be a very good investment. Gigapros has won my business.

Date of experience: November 19, 2013
Ukraine
1 review
0 helpful votes
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Superb support
September 25, 2014

Superb support - I maintain 3 sites, all at Gigapros. I tend to place fairly technical support calls. In over 50 support calls (almost never for a problem, almost always for an implementation or coding question) I have never (ever) had worse than 15 min first response, usually with an appropriate resolution. Calls that took longer clearly needed to take longer.
Fantastic host. Very prompt and thorough. I can't imagine being happier with a hosting service.

Date of experience: September 25, 2014
Ohio
1 review
1 helpful vote
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Well, Gigapros have been an amazing host. Support is quick and extremely helpful. All of my issues and questions were answered within a few minutes at most, and the issues themselves were quickly resolved as well.
Its server is also more stable and reliable than the host I had.
Top notch support, affordable pricing, and I haven't seen a bit of downtime.
They're cheap, bandwidth is plenty and domains unlimited but you get what you pay for!
Gigapros is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less.

Date of experience: January 3, 2014
Alabama
1 review
0 helpful votes
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Services provided by Gigapros team are above normal, including software provided, and personal customer support. Often a question via email takes a few minutes to be answered. My last provided took days or weeks or never. Although not one of the best providers for cost per megabyte provided, Gigapros reliability and services makes it a good value. It will be interesting to see if the services remain acceptable as the provider grows with it's success.

Date of experience: January 14, 2016
Italy
1 review
0 helpful votes
Follow Agenor G.
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If you are in need of a VPS in particular, this is the place to get one. Gigapros value for the money can't be beat.
The setup was fast - I was transferring my test sites within minutes of receiving their instant welcome emails.
Their support is always fast, very succinct, helpful, friendly and straight to the point. Their servers overall are fast and the features are practically endless. When I have encountered errors with scripts I was trying to write or had any problems with a part of their site my tickets were answered within an hour and the responses were helpful.

I don't think I'll ever be looking for a new web host.

Date of experience: May 22, 2014
Italy
1 review
1 helpful vote
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What I want to say is that Gigapros is quite good option for hosting websites and also registering domains.
Uptime has been great and we have not had any problems with our website not email during our 9 months as customers.
Domain management has been very good. We had one problem at renewal, but we were served well by customer support to resolve the issues.
I'm paying half of what I was paying at my other host! I want to add my site is ultra-fast these days and I'm a very happy customer. I'd recommend Gigapros to anyone who's looking for a hosting solution.

Date of experience: February 14, 2014
Italy
1 review
1 helpful vote
Follow Emanuele C.
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My experiences with Gigapros have been 100 percent positive. Finding the new hosting provider was more difficult then getting a new customer. They know how to deal with customers and fix the issues quickly. They are available 24/7 on live chat, email and phone.
They're great. Fantastic even.

They are really the most friendly host company I have ever worked with.

Date of experience: August 6, 2014
Missouri
1 review
0 helpful votes
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Management people are friendly, really can't ask for more. I am glad that I found Gigapros.
Good customer service, great plans for just about anyone, plenty of space and bandwidth... and honest people running the entire show. I've had no problems with up time. I've had only the smallest of minor glitches with the site and support has been extremely fast and responsive.
On top of this, the cost of hosting is relatively cheap (especially with the current exchange rates!)
I highly recommend Gigapros.

Date of experience: September 1, 2014
New York
1 review
0 helpful votes
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I like my hosting provider. One of my friends recommended me to choose Gigapros 1,5 years ago, so I gave them a try.
As I remember their sales rep offered by a good shared hosting account suitable for my Joomla site. Pricing is really cheap and this is a good plus for this decent host. They offer one-click installer with lots of useful features and scripts.
They also offer free website builder with the help of which I have already created the new good site.
Customer support works 24/7 and always ready to help. I highly recommend this decent US web host.

Date of experience: March 4, 2016
Florida
1 review
0 helpful votes
Follow Rostislav Z.
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I have been with Gigapros for a while to appreciate their professionalism. The couple of times I had problems, the support staff have was right up there for me to respond, matter resolved within minutes, no fuss. Uptime is unprecedented. In the last four years I’ve probably experienced only about a couple of hours of downtime total for all the sites I’ve got running here – two hours spread across four years! As you can tell, I can’t say enough good things about Gigapros.

Date of experience: October 8, 2015
Czechia
1 review
1 helpful vote
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I like Gigapros hosting
December 26, 2013

I like Gigapros hosting. It is one of the most professional and engaging technical professionals I've dealt with in the past 10 years. I had a couple of questions during the initial setup, I received very quick and informative responses from the staff.
The billing process is a little convoluted, but not a big deal - just pay attention to what they are asking you to do. And for what you get, the prices are fantastic. Lots of companies charge a lot more for a lot less.

Don't look any further just go for Gigapros and you'll be happy.

Date of experience: December 26, 2013
California
1 review
0 helpful votes
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Have had great experience with these guys. I've had numerous others in the past, only for them to cause hours of work with every change they made to their systems. Never had a problem with Gigapros, except a server glitch, which they took care of within 40 minutes of my notifying them.

Great prices and package deals, too. If you have a one or two sites you may well have many years of happy service with Gigapros, but if your site is for business look elsewhere.

Date of experience: January 12, 2016
GB
1 review
0 helpful votes
Follow Ruby G.
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I find Gigapros to be fantastic. On the few times, that I have had issues, they have responded with lightening speed.
Once you find your way and report your problem, service is GREAT! The technicians reply almost immediately. Even the supervisor responded within a couple hours, when I was told it would take an additional 24 hours.
The tech's are great at helping you resolve your issue and give a quick follow-up to make sure you're ok.
Overall, I am quite satisfied with the service they provide, as well as the customer service and customer support & team.

Date of experience: February 16, 2015
California
1 review
0 helpful votes
Follow Brandon S.
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I've had a good run dealing with Gigapros web host. This service allows for easy setup of websites and emails, modifications, and monitoring through their control panel user page. Online explanations of features and instructions are clearly written.

The best part is the customers service. I have had several after hours questions and have always had a response within ten minutes, in some cases immediately. After hours customer service even acted on my behalf to modify the account and make setup changes I had requested. Again within minutes! I recommended this decent web host.

Date of experience: June 9, 2015
Canada
1 review
1 helpful vote
Follow Dominic M.
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Gigapros is my lifesaver, their support is amazingly helpful and so informative, they have been helping me non stop for a over a year, what i love most about them is their quick sufficient reply that always satisfy me, the server is really fast and i never experienced any down time, the price is really helpful.
The team works round the clock and will never show frustration no matter how far you push them. I am not a technical-minded person and they have walked me through everything I've needed to make my hosting experience with them a great experience!

Date of experience: September 18, 2014
GB
1 review
0 helpful votes
Follow Josko V.
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Finally I've found a good home for my web sites, Gigapros is the best solution for hosting any kind of web sites.
Over the years I have upgraded servers various times and booked additional machines from time to time. Setup was very quick and support helpful. There was only one time where a new account manager refused to give me good service. I complained with the retention department and received a new account manager on the same day.
Server uptime 99.99% and support i rarely use it since i am a webmaster. Highly recommend Gigapros to anyone!

Date of experience: November 10, 2014
GB
1 review
0 helpful votes
Follow Dias G.
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I've been with GigaPros for a year now after a friend of mine recommended them when I was complaining about my webhost. While they are a bit pricier than the host I was coming from, they have more than earned the extra couple of dollars a month.
The service has been great, but the customer service is what sets them apart from hosting companies I've used in the past. I get a response from somebody usually within 5 minutes and they're always willing to help.

Date of experience: November 17, 2015
Florida
1 review
1 helpful vote
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They have been fantastic to deal with. I have had customers using other hosts and after pulling my hair out trying to get the basics to work got them to switch over and host through me at Gigapros. There are no hidden traps or fees. Service is excellent and they also have several ways to get customer support, which is also excellent.
My network and server uptime are great - 99.9% - sites are always up.
This web host runs an honest business that treats customers with respect, and this is the most important quality of a web host.

Date of experience: April 1, 2016
Utah
1 review
8 helpful votes
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For good quality, reliable and fast hosting at a very competitive price level it is hard to better. I had come across Gigapros before (not as a client) and thought that I would at least talk to them. I was impressed from the outset. They have exceeded my expectations time and time again, superfast servers and support.

Date of experience: January 9, 2020

Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127