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How would you rate GigaPros?
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Canada
1 review
0 helpful votes
Follow Samuel P.
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These guys are great. My last provider was causing me serious issues. In complete frustration, I decided to try Gigapros over 9 months ago. Their support helped me with setup and installing some scripts.
I went for the annual business option, and I got started within minutes of purchasing the plan.
The domain was ready within the hour! (No waiting for days like with previous hosts!)

Reliability has exceeded my expectations.

Date of experience: July 3, 2014
GB
1 review
0 helpful votes
Follow Eva R.
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Gigapros is a very fair and honest host. They offer fast hosting, that always online. They don't offer as much as some other unrealistic hosts - but what they offer they deliver. Overall reliability is great, the control panel is easy to use, and useful, things work the way they say they will - basically impressed with these guys.
I had responses within an hour or two, telephone numbers to call if needed, friendly e-mails, you can rate the response they give you these guys are great and they are not expensive - dont look any further - if they come cheaper you will never get this level of support.

Date of experience: November 11, 2015
Netherlands
1 review
1 helpful vote
Follow Audrey C.
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I have been using gigapros.com for 8 months for many different sites. They have never failed to deliver... even having a live person answer the phone on a weekend within minutes... who then had tier 2 tech support fix my issue within 45 minutes!
That is only the case because they helped lift me and my business up.
It is truly a top class outfit, and I cannot say enough good things about the quality of their hosting and their support.
I got the Gigapros treatment and I'm never looking back!

Date of experience: September 24, 2014
Finland
1 review
1 helpful vote
Follow Kevin K.
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I've been with Gigapros for over a year now. They even helped me with things on my wordpress installation.
Here are no hidden traps or fees. Service is excellent and they also have several ways to get customer support, which is also excellent.
Bottom line, within maybe a half-hour total, I got everything I need, set up correctly!
Everything is fast all the time. In fact my page load time is over 60% faster than with my previous host.

Date of experience: November 28, 2013
Michigan
1 review
0 helpful votes
Follow Benedykta Z.
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I have 3 sites with Gigapros. Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.

Great features. Their prices are great but not the cheapest. I recommend this decent web host!

Date of experience: February 4, 2016
Oregon
1 review
0 helpful votes
Follow Mario S.
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I had difficulty finding a reliable host for my 3 wordpress blogs and having read positive customer hosting reviews about Gigapros, I decided to choose their hosting service. I order advanced shared hosting plan, contacted their tech support and they helped with setup and uploading my files. I can say that the price is normal and I've already saved good sum of money dealing with them.
Their network uptime is great, speed connectivity is pretty fast. I am glad to have found them. Recommended.

Date of experience: February 24, 2016
GB
1 review
0 helpful votes
Follow Christien B.
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I've been using Gigapros for one website or another for about 9 months. They are the tiniest bit more expensive than the discount web hosts out there, but they more than make up for difference with reliability, flexibility, and above all else, customer service. I think the average response time to my questions is 30 minutes.
Their servers are also faster than one would expect for shared hosting, much faster than some other hosts I've used.
I have never been aware of any downtime.

Date of experience: September 18, 2014
Ukraine
1 review
2 helpful votes
Follow Rivat Z.
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Very happy so far and my sites are loading much quicker and I am now in control of my server, no limitations and fully managed so if there is anything I would like to experiment with I know I have the help at hand.
Gigapros is the host you can rely on in any situation. It provides tools to help identify the cause and to arrive at a solution.
Given their recent upgrades and expanded offerings I see no reason I would ever go anywhere else.
They run an honest business that treats customers with respect, and this is the most important quality of a web host.

Date of experience: November 21, 2013
Germany
1 review
1 helpful vote
Follow Kevin F.
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Gigapros has a fantastic swift support and with an amazing high quality.
Customer care and professionalism:
Absolutely brilliant. I've never seen something so good, so professional. It is especially nice that they do not snub us because we are so slow. They are so polite and helpful.
I've moved over a website from another server to Gigapros because of the superior service and features at a very good price.
If you are with doubts don't even risk your name (in front of your clients eyes) with any other hosting services other than Gigapros. It is real good web host.

Date of experience: April 1, 2014
1 review
0 helpful votes
Follow Maric N.
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All good except their recent years greed for money. Gigapros is in the niche of low-price hosting, and as such, there is a certain lowering of expectations that must occur. If you need hand holding or want help developing your website, then no low-end hosting site is in your best interest. I have been with them for four years now and I am a low-maintenance customer.
Recommended.

Date of experience: March 22, 2017
Netherlands
1 review
0 helpful votes
Follow Walter T.
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I highly recommend Gigapros VPS hosting for your technological needs. Setting up with them was a snap. I had my full site online and at 100% steam within 2 hours. Tech support is friendly, helpful, and accurate.
It rates at the top of my list for a satisfying experience.
Now I have faster speed connectivity and everything works like a clock.
Support is good - ticket system works well.
I have been very happy with their courteous, consistent, and FAST customer service.

Date of experience: June 23, 2016
Virginia
1 review
0 helpful votes
Follow Michal P.
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I've used a lot of hosts in my years. So far, Gigapros is my favorite. My VPS was up and running within 12 hours. Their support replies within seconds. Best of all, my site is noticeably more responsive.
The system itself is rock solid and the software & features are excellent.
I am totally impressed with these guys. I just hope they don't grow too large and lose the foundation that is making them so impressive.

Date of experience: September 7, 2014
Belgium
1 review
0 helpful votes
Follow Gerlach C.
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I know just enough to be dangerous, and Gigapros web has been great in both helping me do more and be safe at the same time. Support can be reached through MSN for immediate assistance, and through tickets/email which they respond to in a matter of minutes. So if you want an inexpensive and very functional site, this host is the way to go.

Date of experience: June 28, 2023
France
1 review
0 helpful votes
Follow David B.
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I compared over 25 shared hosting providers with servers located in US. Finally 7 months ago I decided to give Gigapros team a try. They offered me a good shared hosting account that suited my needs. I run Joomla web site with them and must say that everything works like a clock.
The service and support is amazing. I have asked numerous questions and they have never responded in less than 15 minutes (most of the time they respond within 3-5 minutes). Pretty amazing. I have subsequently have encouraged at least 3 other people to sign up (and none have had problems).
I recommend Gigapros to other people looking for professional hosting service.

Date of experience: March 10, 2016
Kazakhstan
1 review
0 helpful votes
Follow Lila H.
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I can point out that Gigapros is the best. They have great tech support and I am 100% satisfied.
Always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain. Very kind, easy to work with.
That's what I call service. I can't really judge the reliability yet, but I'm happy with everything.

Date of experience: March 18, 2014
Saudi Arabia
1 review
1 helpful vote
Follow Sante P.
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After being disappointed time after time by hosting companies, I finally found Gigapros! Been with them for 9 months for various ventures and all have been great. Support is excellent, servers are fast, and their pricing is very affordable.
Sure, there are some a bit cheaper providers around, but this one is fully managed, not to mention the hardware quality and godlike uptime.
I am extremely happy with their services and doubt I will go anywhere else for my hosting needs.

Date of experience: December 13, 2013
Netherlands
1 review
10 helpful votes
Follow Ignacio H.
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Gigapros is rated at the top of my list for a satisfying experience. It took some research, viewing various places and participating on forums over at least a couple of months, reading various subjects, what staff of various hosts were saying. They have fast servers, my sites are running fast. I am 100% satisfied client and can honestly say this host is trustworthy one.

Date of experience: February 13, 2020
Portugal
1 review
0 helpful votes
Follow Har M.
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Response time is always quick, also on weekends, - the overall time to solve a problem is nice because they don't waste time asking stupid questions. Gigapros pricing is great if you pay 6,12, or 24 months in advance. Network and server uptime is 99.999%. Thanks.

Date of experience: July 6, 2023
District of Columbia
1 review
0 helpful votes
Follow Ricky M.
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The most impressive aspect though has to be customer service. With most companies, you'd be lucky to get a reply that day, whereas with Gigapros I normally hear from them within twenty minutes, and the advice is always helpful. Oh, and even the chat feature is brilliant, for once it's a real person who can actually solve problems on the other end.
They also have exceptional customer service. I had no problems getting everything set up.
I am very impressed by Gigapros service.

Date of experience: January 14, 2016
GB
1 review
0 helpful votes
Follow Marion W.
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You guys are awesome
April 27, 2019

I am very happy with Gigapros shared hosting services. For someone like myself who has very limited experience in the technology, I really appreciate the help and service. Uptime is great - 99.98% (stability and professionalism). You will be pleased, guys - choose this web hosting provider.

Date of experience: April 25, 2019

Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127