My experience with tech support has been good-prompt and helpful responses. I have two domains hosted at GigaPros and just renewed both for a third year after looking around for better deals and, as usual, finding none.
Incredible hosting provider. The support from these guys is without comparison. If they provide windows hosting also, they would be the # 1 provider for me.
I have been Gigapros customer for over 8 months. I currently have a VPS account with 3 sites hosted on it. I am getting excellent page load times compared to the previous host which is why I switched. Top notch support, affordable pricing, and I haven't seen a bit of downtime.
The application packs they now support also help facilitate almost effortless setup of great commonly used web based applications. I am very much satisfied by their customer service, they are available 24/7 and provide instant service whenever required.
Gigapros is cool web host. I recommend their services.
I based a VPS selection on multiple good reviews throughout the net and on a hosting discussion board. We have had near flawless service. Support has been outstanding. They go out of their way to help. I had a SQL/php slowness issue and service helped me resolve it very quickly. That was appreciated so much as I'm not a database person at all.
I would not hesitate to recommend Gigapros to anyone.
I've been with Gigapros since July 2015 and only have good comments regarding my experience. When I subscribed with them and was setting up my site, their support was available to help me set it up even though it was midnight. Well, the few times when I had questions they responded in less than 15 minutes. I wish all services were handled this way.
The server performance is by far higher than with my former host company. As for the pricing, can say it is competitive - they saved me a good sum of money during the time I deal with them.
I have no hesitation recommending them. They deliver what they promise.
I've been designing websites since 2001 and have experience with all kinds of web hosts. In those ten years, I don't think I've ever come across a host as great as Gigapros! Support is helpful and very fast to respond, server performance is easily the best I've experienced, and the range of features for the money is nothing short of excellent. Did I mention that my account was set up in literally a matter of minutes?
Perhaps most importantly, the company seems to really care about your business, is always friendly and easy to communicate with. I recommend this web host.
Never had to wait more than 90 minutes for help. Uptime is great.
I have used a couple of others and finally switched to Gigapros. I can't see me ever switching to a different host.
Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.
If you do have multiple sites and can afford the expense I would recommend getting more than one account with them.
I totally recommend Gigapros to anyone who would like to set up a website. As a beginner, I look forward to using their more advanced features, which I plan to learn about through their tutorial video library. The services and features Gigapros offers to a user like myself cannot be beat. I find their pricing unbelievable in this day and age.
They are efficient and have always helped solve whatever issue I'm having (not always the friendliest, but I guess that's part of the efficiency really).
I have run as many as three websites through them with almost no problem at all. I could find cheaper service but have no interest in changing because of the fine service they deliver.
Never ever had any downtime that I could document. Gigapros provides great hosting service!
I love their support folks who are not only extremely knowledgeable and helpful, but proactive too. Keep up, guys!
If you log on to their site you get an ad page before you get to the page you want but there is always a continue button and I can live with it for the value. Very reliable.
They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.
The services offered by Gigapros.com are far superior to my previous hosting service, which I had for more than 4 months. Contact with sales, technical support, and billing has been prompt and pleasant. However, I don't feel that the help goes beyond scripted responses and links to knowledge base articles, and perhaps no further help is needed.
Everything truly is at one's fingertips.
The prices have gone up for the cloud hosting accounts, but I think there is a point where you have to accept that to a large extent, you get what you pay for. It is still very reasonable in my opinion, the stability is excellent, and the support is priceless.
Very Mac friendly interface. Can't say enough good things about Gigapros. Support is quick - usually getting responses within an hour. There are no hidden traps or fees. Service is excellent and they also have several ways to get customer support, which is also excellent.
The speeds I am experiencing are awesome. With my previous provider there were some periods where things were fast, and other times things were sluggish. With Gigapros, everything is fast.
I'd recommend them to anyone who's looking for a hosting solution.
I recently upgraded to Gigapros virtual private server to ensure stability which was quite a seamless transfer after a problem for a couple of hours. All as expected and things are running faster more consistently for a little more $ per month. The shared hosting is a very good option anyway and perfect if your starting out. Make sure you take advantage of the discount offers and you can get yourself, cheap reliable hosting...
I've been moving from host to host trying different ones out, and so far Gigapros is the most promising one. Top notch support, affordable pricing, and I haven't seen a bit of downtime. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version.
Great features.
They are great!
I would recommend them to anyone who needs hosting at a great price, with all add-ons included in that price.
I recommend Gigapros hosting to any entity who needs to get a web site up and running. You'll get all the help you need from the very beginning of your relationship with these people, and at a remarkably competitive price.
Rock solid control panel.
I've even done a couple of referrals, and gotten a check in the mail for it!
Support tickets are always answered promptly and clarification provided whenever needed.
Gigapros is the host that I measure all the others against.
Gigapros is very easy to use and the customer support is fantastic. They are quick and very friendly.
My wordpress site is extremely fast to load and has had almost perfect uptime. Pricing is a bit higher than some of the cheaper sites, but i'd definitely consider it well priced for what your getting. Features are cool.
They also gave me Free domain along with free privacy protection - a great plus for their team.
For the most part, Gigapros service has been great. We did have (as most on Gigapros did) some severe downtime during a DDoS attack where it was constantly up and down for (if memory serves) a solid week plus. I must admit, the guys over at Gigapros seemed to do everything in their power that they could to get the situation resolved. They are always willing to take that extra step. I really recommend this company. I am planning to use their reseller package for a long long time. Keep on the good work!
I consider these guys well worth the price. And I love that Gigapros are confident enough to let you money back guarantee if you are not satisfied with the service. Good options, features and tools. They stayed with me till my setup was complete and went out of their way with phone support even as their shift was ending this morning to make sure I was able to access my files.
I have no downtime and speed connectivity is ok, my pages load very fast. Highly recommended!
I do not doubt anyone and their comments but will advise that if you want to run a business online or expect to operate a successful website it is naturally important that you remain focused on the core issues and handle your communications expeditiously. Just become familiar with what Gigapros has to offer, read terms and conditions and familiarise yourself with the Control Panel and all peripheral additional facilities such as products, services, help, tutorials, support, etc and you will have no problems with Gigapros as you progress into the future with a successful web presence.
These guys are great. My last provider was causing me serious issues. In complete frustration, I decided to try Gigapros over 9 months ago. Their support helped me with setup and installing some scripts.
I went for the annual business option, and I got started within minutes of purchasing the plan.
The domain was ready within the hour! (No waiting for days like with previous hosts!)
Reliability has exceeded my expectations.
Gigapros is a very fair and honest host. They offer fast hosting, that always online. They don't offer as much as some other unrealistic hosts - but what they offer they deliver. Overall reliability is great, the control panel is easy to use, and useful, things work the way they say they will - basically impressed with these guys.
I had responses within an hour or two, telephone numbers to call if needed, friendly e-mails, you can rate the response they give you these guys are great and they are not expensive - dont look any further - if they come cheaper you will never get this level of support.
GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.