GigaPros

It took some research, viewing various places and participating on forums over at least a couple of months, reading various subjects, what staff of various hosts where saying etc. Once I had a more informed opinion I saw some good hosts including gigapros and this one I chose.
Support is usually great, my only complain being that the original average support response time of 10 minutes is now more like 30-40 minutes. This is to be expected with the kind of growth they've experienced, however.
All in all, my experience has been great and I will definitely continue using their cheap hosting services.

It turns out that Gigapros provides a fabulous website hosting service! They have made it possible for me to run our two websites: one for myself as an artist and the other for my partner who is a musician without having to know a thing about how the world wide web actually works!
Great support and pricing. It may not have all the latest features etc. So far everything is good... if it changes I will post again but for now I and my 8 customers in the USA are happy.

I can honestly say that Gigapros has lived up to what is advertised. First off, no hosting company can give you a 100% uptime. I have been with gigapros for over 7 months now.
Their support team have replied to approx 48 emails within the first 4 weeks and each and everyone of my responses have been timely and fulfilled.
I dont really enjoy learning about web servers and stuff, however, I have enjoyed getting everything setup, you just need to have a level of patience and explain everything in detail and everything will happen.
Very Mac friendly interface. If you value excellent service, advice and professional support don't look any further. Gigapros is great!

They have great customer support. I love the prices. The server was down for about 15 minutes one month. That's pretty good up time! Gigapros is reliable and professional web host.
Now, I do want to say that Gigapros has been responsive in their dealings, which cannot be said about many other companies. Overall, this appears to be a decent company that is really trying to make a good name for itself in the web hosting business.
I am very happy with the performance of my sites there.

I don't have much experience with other web hosting services, so it's hard to compare, but so far I've been impressed that my support tickets get answered quickly by Gigapros people who seem to be technically savvy. My website response times have never been faster and support level is above and beyond. If you are thinking about switching, this is the company to go with.
Good range of price plans and options for the novice to the expert.

Gigapros has provided excellent and very prompt service and troubleshooting transferring our blog to their hosting.

Finding the new hosting provider was more difficult then getting a new customer. One of my customer introduced me to Gigapros, he was already using this web provider to host few of his websites.
As the reviewers have already mentioned Gigapros has been a great host from what I had before. Support is top notch! I can even text a support and get answers pretty quickly. They are honest about any issues arising and explain why issues happen.
They are available 24/7 on live chat, email and phone.
They are really the most friendly host company I have ever worked with.
Solid hosting services so far, keep it up!

I am really satisfied dealing with gigapros.com web host. There is no need to worry about their services, they offer 30-day money back guarantee. I like their uptime and also useful tools, for instance, Product Finder - their innovative product finder chart will help find the right product for the web hosting needs.
They're really helpful and they value their customer. They do not farm out telephone support overseas, you can get a knowledgeable rep on the line for real-time chat or very responsive email support. And great prices too. Highly recommended.

Although I've been in the web hosting business since 2000, I only switched to VPS recently.
I've been with Gigapros for about 7 months. So far, my experience with them have been quite positive.
Their support is tip-top. Although the response time is not as fast as my previous host, I have no complaint either.
When my friend had problems setting up the domain name servers, the forums and support center were very helpful.
The billing people are kind and generous and always answer my questions in a professional manner.
Bottom line, within maybe a half-hour total, I got everything I need, set up correctly!

Never really had any problems with the server, we run a managed dedicated server with Gigapros and speeds have been great.
This company well exceeds expectations. I have had a professional response to every ticket or technical question within 10-15 minutes, even at 3 AM. I cannot say enough good things about their support.
Throughout the entire upgrade the technical staff was extremely helpful and responsive and answered all my questions.

Best host I've ever been with.

The team works round the clock and will never show frustration no matter how far you push them. Every time I have a question or need their assistance I find them to be quick to answer and quick to act. I have no problems referring them.

Gigapros reliability is almost 97% its just in a few instances that the server has a glitch but such are address immediately. What I appreciate most is the installation service for any script. The ticket response is 100% top notch.

This host makes me feel confident that my website is in good (and trusted) hands :)

Gigapros have been very good about support issues.
They need a little bit of work smoothing out the installs for the various software they support, but they were very responsive about setting up the site. Got responses from three different people who can communicate effectively in English, and know what they sell.
Very Cost effective compared to other companies and so quick in resolving problems, would recommend to any business. Keep Up the Good Work Gigapros team.
This is an initial impression, I'll post an update if things go down hill.

I can say that Gigapros have been simply a pleasure to deal with as I know anyone who needs help appreciates the relief one feels when they can readily contact a real professional person quickly and who is knowledgeable enough to answer your questions.

In addition to good pricing, uptime and support, Gigapros also provides a very nice control panel with a large list of functions some of which cost extra at other hosting companies.

They are always right on top of everything that I needed.

It is great hosting if you mention about price, performance, and features. Email service has good spam filtering. The most impressive aspect of Gigapros is the reaction time for technical queries. Anytime I needed a question answered they provided quick and knowledgeable answer and help. My last webhost would sometimes take days to respond to your help ticket. I feel safe and secure with this host. The tools provided are great!

Well, the fact is that GigaPros have some of the best customer support I've ever encountered. They're honest, fast!
Vitally important fact is that they even have nice scripting extras, free bonuses, additional features at cheap price - this is a great plus for their team.
Mail system is superb, with spam controls, webmail and mailing list management about as good as one could want.
Besides, their support is really worth it for me. Recommended.

I have been hosting my sites at Gigapros for 10 months now and love them! You get so much for your money and I've had nothing but excellent experiences with customer support. As for uptime, I've never experienced any major downtime apart from when I started - I would have 20 minutes of downtime but these days, it's near 99.9%.
You can make your own backups too and retrieve a file which you've accidentally overwritten or deleted from the directory.
I LOVE IT!

Started out with Gigapros web hosting in Belgium six months ago to upgrade from my shared to vps hosting as my web site had grown quite large. I experience very little downtime, download speed is good for the most part and I haven't run into a serious problem yet. I have enjoyed their service and would recommend it to anyone.

After purchasing hosting from Gigapros I have noticed how easy it is to setup my very own website. I came into all this without much experience with setting one up or having any clue what to do, but everything was easy to follow and Tom was very helpful. Recommended web hosting provider for running business online.

Can recommend Gigapros hosting for running Drupal sites. These guys are professionals and their service is based on quality - this can be seen in their good network uptime, fast speed connectivity to my website around the whole globe, 24/7 customer support service that is helpful and polite. They helped with backups and some new scripts installations.
I paid $10/mo for their personal hosting plan. I was impressed by their Fault Tolerant Cloud - their high-availability cloud based infrastructure keeps my website online.
Great plus for them due to CDN Acceleration. Their CDN makes my website 200% faster by caching my static files across the globe.

If you need really professional hosting service, I can highly recommend Gigapros without any doubt.

I currently use Gigapros to host two sites, with one of them being registered there as well.
The web hosting aspect is easy to use with standard ftp or secure-ftp access. The management of the various other things (changing billing options, checking user statistics, web-mail, forwarding/redirecting e-mail, and setting up e-mail subscription lists) is very user friendly. The team running it always has a sense of humor in their blog and newsletter - but doesn't let that get in the way of getting the job done.