• GigaPros

GigaPros

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Overview

GigaPros has a rating of 4.93 stars from 468 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support, and control panel. GigaPros ranks 7th among Web Hosting sites.

  • Service
    120
  • Value
    120
  • Shipping
    88
  • Returns
    95
  • Quality
    120
Positive reviews (last 12 months): 100%
Positive
21
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • I would like to say that I am fully satisfied dealing with Gigapros web host.
  • Gigapros is professional web host along with responsive customer support.

Critical highlights

No critical highlights yet

How would you rate GigaPros?
Top Positive Review

“Project is running efficiently.”

Robert L.
1/12/24

I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.

Top Critical Review

“Fake Prices”

Looking F.
5/11/17

They offer a $34 dedicated server. But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing

Reviews (468)

Rating

Timeframe

Other

Reviews that mention popular keywords

web host (161) customer support (71) customer service (58) control panel (56) tech support (33)
Thumbnail of user robertl5114
1 review
0 helpful votes
January 12th, 2024

I've spent over 2 weeks comparing different web hosts and hosting packages. I needed 50 gbs of disk space for my new Project Online in Europe. Well, finally chose Gigapros hosting. Setup was fast, it took over 30 mins for my site to make it up and running efficiently. I like their free managed service, so I also saved some money - looks good. Pages load fast - I am quite happy with this.

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Thumbnail of user cezarya2
1 review
0 helpful votes
April 5th, 2024

My site is always online and accessible to my visitors, I am glad and happy to deal with Gigapros. They are very good about keeping their customers in the know with notifications of downtime, unexpected issues, or server migration activities. My experience has been great and I will definitely continue using their ssd hosting services.

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Thumbnail of user ranupr
1 review
0 helpful votes
March 2nd, 2024

The service is almost always up, and the sites load faster than they did with previous hosts. Gigapros has very friendly and quick customer service! Budget friendly for hosting multiple sites. Works great with php and cms database. Definitely he best we have tried so far. We have been moving all our sites over to gigapros, and encourage our clients to as well...

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Thumbnail of user lookingf3
1 review
1 helpful vote
May 11th, 2017

They offer a $34 dedicated server.

But if you want CPanel it's ANOTHER $35 a month SMH. #DuplicitousPricing

Thumbnail of user gervaisc6
1 review
0 helpful votes
March 23rd, 2024

Pleased using Gigapros hosting services. They have fast servers, my sites are running fast. They are very good service, excellent customer service via chat and email. It's a nice web host because they offer a wide range of plans for each kind of users. It is well priced and within everyone's budget. Setting up my site was easy!

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Thumbnail of user fabioc82
1 review
0 helpful votes
March 4th, 2024

I've been with Gigapros now for over three months with no regrets. I've used support many times and 9 out of 10 times I get a reply within minutes. Tech support is friendly, helpful, and accurate. They have stable and fast servers - this allows my content to load as fast as everywhere else in the world.

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Thumbnail of user jacinf
1 review
0 helpful votes
February 1st, 2024

Starting with Gigapros web host. No problems and they come highly recommended by my friends. I like the way that they treat their hosting customers. I'd like to point out that it is very professional due to their helpful tech customer support who work 24/7 and are always ready to help and explain me everything I need to know. Thanks.

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Thumbnail of user randalll16
2 reviews
1 helpful vote
December 13th, 2017
Verified purchase

I am beyond disappointed in this company. First I ordered a server and they had a deal ADVERTISED that if you pay for a quarter adding cpanel was free so I purchased it and paid for quarterly in advance. They made me jump through hoops for my credit card sending in scans and all that then they approved it and said they were setting up the server (but they lied). After waiting a whole day they send me a email saying I have to pay $115 extra to get cpanel WHICH THEY ADVERTISED FOR FREE. We went back and forth and they refused to honor what they advertised then they write and tell me they resold my server. The server that they CHARGED ME FOR and which they were supposedly SETTING UP. So they have been lying to me the whole time, misrepresenting what they are selling then reselling after charging my card and trying to downgrade me to a inferior server seems a lot like FRAUD to me.

This is horrible customer service. They should honor what they advertise and at least provide the server they sold me and CHARGED ME FOR.

My hope is somebody from Gigapros in management will care enough about me as a customer or at least about the negative publicity to contact me and offer me a fair resolution. I am not asking for more than I paid for just what I paid for and it made right.

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Thumbnail of user morang3
1 review
0 helpful votes
March 23rd, 2024

I'm 100% satisfied client and can honestly say this host is trustworthy one. The prices are about average, but they offer a monthly payment option and not just a bundled option. Maintenance averages only a few minutes of downtime, 5-10 usually. I can only remember one time in the time I have been with them that a downtime has lasted a while.

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Thumbnail of user hyrumi
1 review
0 helpful votes
November 28th, 2023

I had websites on Gigapros for about 4 months. The control panel is nice user-friendly one. This host has a lot of upsells, which probably explains their low price. I never purchased any of them. If you need an inexpensive web host for a club or hobby or something, it would be a great choice if the price mattered. Everything works well.

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Thumbnail of user henrikj19
1 review
0 helpful votes
December 24th, 2023

You can trust these guys. I've used Gigapros for a long time and very happy. They have a very large selection of scripts to choose from. For example WordPress, just choose the WordPress script, fill out your info and click a button and it builds the database for you. I haven't been aware of any outages. Good work!

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Thumbnail of user sevenk2
1 review
0 helpful votes
October 28th, 2023

The price is also terrific, even without the amazing referral codes available. Well recommended! Loads of templates or you can have one designed for your own website. Great host, good support and great prices for anyone wanting to get their website hosted. Gigapros guys are simply amazing. Hosting plan limits recently increased.

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Thumbnail of user sverej
1 review
0 helpful votes
May 18th, 2023

I am under the impression on Gigapros hosting services! Thanks for giving me this opportunity to let you know what a terrific job you're doing. I'm sure your other existing customers already know how great you are, but please feel free to quote anything I've said for use in promoting your services to potential customers. I built my site through their web builder option. I like them. The downtime is almost non-existent and the support was outstanding.

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Thumbnail of user lilant
1 review
0 helpful votes
August 8th, 2023

These guys are great. It has tailored every one of their services with performance in mind. My last provider was causing me serious issues. Would like to add that Gigapros is an amazing web host provider. If you're a business like me, trust me, you'll be impressed. The features (the automatic backups are perfect). They are a lovely team of professionals, quick to serve, and extremely helpful - I recommend them.

Thumbnail of user maricn
1 review
0 helpful votes
March 23rd, 2017

All good except their recent years greed for money. Gigapros is in the niche of low-price hosting, and as such, there is a certain lowering of expectations that must occur. If you need hand holding or want help developing your website, then no low-end hosting site is in your best interest. I have been with them for four years now and I am a low-maintenance customer.
Recommended.

Thumbnail of user elons10
1 review
0 helpful votes
October 8th, 2023

I can't possibly rave about them more. I've always been frustrated by hosting in the past. Not with Gigapros. Uptime and support have been excellent - they actually answer their emails, and within a few minutes! Cant quibble about the price either. Recommended!

Thumbnail of user maikelb5
1 review
0 helpful votes
September 11th, 2023

Started out with Gigapros web hosting in Belgium six months ago to upgrade from my shared to vps hosting as my web site had grown quite large. I experience very little downtime, download speed is good for the most part and I haven't run into a serious problem yet. I have enjoyed their service and would recommend it to anyone.

Thumbnail of user veriof
1 review
0 helpful votes
June 8th, 2023

I've had never had a problem with any of the sites hosted at Gigapros server. Their control panel is intuitive and powerful. The service offers me a lot of freedom when creating/modifying my sites with support for PHP, MySQL, PERL, and all that good stuff. For me, it is the principal aggregate value. So far, a very happy customer. It is really quite excellent and offers excellent value for a relatively low cost.

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Thumbnail of user norbertk39
1 review
0 helpful votes
May 17th, 2023

I use Gigapros and I highly recommend their hosting solutions for the wonderful customer support. For a user that is more or less inexperienced with the process of web hosting, I found the resources of Gigapros very helpful. Additional, every representative I have spoken to is friendly, patient, helpful and very concerned with providing me with the best service they can offer!

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Thumbnail of user harm1
1 review
0 helpful votes
July 6th, 2023

Response time is always quick, also on weekends, - the overall time to solve a problem is nice because they don't waste time asking stupid questions. Gigapros pricing is great if you pay 6,12, or 24 months in advance. Network and server uptime is 99.999%. Thanks.

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Thumbnail of user nacisn
1 review
0 helpful votes
January 20th, 2023

This is a genuine, professional hosting provider that will stick around for years and continue to grow, I'm sure. Highly recommended. Gigapros shared hosting is much faster than the one I had with my previous hosting provider. Everything works like a clock!

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Thumbnail of user mihalisp2
1 review
0 helpful votes
October 7th, 2023

Whatever I need, whenever I need it, I have absolute confidence this web host will take care of it for me. That is how good their customer service is. I have been with Gigapros vps hosting for over a year now and have had no problems with my site whatsoever. A happy client!

Thumbnail of user mikeh2673
1 review
0 helpful votes
April 13th, 2023

It is just a great host, i started using it and it has been great for me. Needless to say, you'll have no such worries with Gigapros web host. Whenever I have had any issues, I've received prompt responses by email. So much so, I've not yet needed to call them (on their Skype)! The admin panel is a breeze to use and their support is second to none. I look forward to many years working with them.

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Thumbnail of user andriuss4
1 review
0 helpful votes
March 10th, 2022

I am generally very happy with Gigapros web host. I worked for a firm a few years back who used them exclusively, and now I have since moved on and begun using them for my personal and client's sites as well. Tech support guys generally know their stuff as well which is a big bonus for us as most of the technical questions we throw at them have revolved around e-commerce solutions etc.

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Thumbnail of user beratm12
1 review
0 helpful votes
August 26th, 2022

Fantastic service, incredibly well trained staff, and they didn't bat an eyelid at sorting out what should have been someone else's problem. I've always had prompt and helpful service from Gigapros web host in my personal projects, so I recommended them to my company when we started building a new site. We launched 2 months ago, migrating our website over from another provider while keeping our mail servers with the other guys.

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Website web hosting services built with high security, 99.99% uptime and 24x7 support. Rated #1 best host by over 50,000 clients worldwide!

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4.9
468 reviews
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