GiftTreeReviews 1,897

Typically I take my grandson shopping for new shoes for his birthday... you know the ones... those mom and dad say are too expensive and unnecessary. This year's trip ended up cancelled due to quarantine, so had to scramble and find SOMETHING I could get delivered by March 25th.

I was too late to order a "fun item" to arrive in time unless I wanted to pay $30+ for delivery (love my grandson, but couldn't justify that delivery charge). I finally came across a site called Gift Tree that typically offers free delivery, but was only $5.00 to get it there by noon today. I'm very impressed the Happy Birthday tower was delivered today and on time! I definitely recommend giving them some business if you find yourself in need.

Of course, only during quarantine would you send your grandson an entire stack of boxes filled with different kinds of candy, as well as birthday horns.

NEVER AGAIN! I ordered a sympathy fruit basket from this site and it was just terrible looking. It looked nothing like the photo, half the size and contained cheap fruit. The advertisement displayed apples, big oranges, pineapple, nice pears and grapes. What was received was apples and mandarins. I sent the company a photo of the gift basket received and they offered little to no help. 19.99 refund for a $100 basket, with a bright bow (not black as pictured) Customer service was useless. They simply stated the photos pictured are what your order "COULD" look like. Customer service lacked any regard or customer satisfaction. This order was placed as a sympathy gift so someone could feel a little better and all it did was cause me embarrassment. I wanted a nice gift and even paid to upgrade to the premium basket. Not worth the money at all! This company makes profit on falsities. Would not recommend.

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I paid extra so that I can ensure my delivery will ARRIVE on a specific date. But it still arrived a day later, and with no proper updates, and they lied about it as well. They said they delivered it on the day but no one answered the door. The recipient literally stayed at home all day to receive it, he was never called, and there was no doorbell either! When I told them to show me proof, they weren't able to do it. I paid extra because my recipient is leaving for a flight the next day and they assured that. Shame. Don't order from Gift Tree. Very disappointing.

I ordered 2 baskets of fruit for 2 different people in April 2019. The first basket was great! The second basket that was sent to my son was awful. It has a rotten coconut and bad grapes and looked nothing like the first. I paid more for it as well. I contacted the supervisor, Robert Roske numerous times. The first 2 times he said he wanted to make this right with me and asked for a picture of the item. My son did not take a picture. He only gave me the description. I passed it on to Robert and he now ignores my Eemails. I feel I should be compensated for the rotten fruit at least! It certainly was not worth the $84.

I needed a gift basket last minute. I know this is tough so I made sure I selected something they identified as same day. I choose a whole fruit gift basket with a bottle of Champagne. Easy right select some fruit, place in basket add Champagne done. Apparently not, they contacted me 3 hours later that no florist in the town could fill the order, but I could do a flower bouquet instead. The best part though was they had no problem processing my payment and even after they canceled the order, I still had to call them back about my refund which will take 3-5 business days. What a disappointment. The best part is the local grocery store was able to fill my order and deliver the basket in 2 hours. Way to go Hy-Vee!