Viktoriya M.

Ebay is not safe for sellers. You can lose your money even if it says your item has been delivered, but the buyer decides to lie about not receiving it. You will lose your money. Ebay is not what it used to be even 10 years ago. I wouldn't trust and wouldn't recommend it.

Haven't gotten my money back from them for the item I bought 2 months ago and opened a case 2 months ago, they keep dragging their feet. Any credit card is more helpful in this situation. It's not the first time this happened to me with Paypal, I always have problems with them, they are useless most of the time. The customer service is lame they don't even try to help or resolve anything, they have robotic generic answers. This time I'm closing my account and will never use them again.

Very helpful customer service. I had a little problem but lady named Rebbekah was so helpful and understanding. Thank you!

Very disappointing. For amount of things you get, i feel like I've been robbed. It's literally like 4 mini tiny bite size cookies in there. I bought it for family of 4, it's only enough for 1 person. Will not buy again for sure. There is more paper padding than the actual goods. I wish they would tell in their description the amounts of the basket's inserts. It's a joke. I definitely could find a better use of $100 spent here.

I HAVE BEEN ORDERING FROM THEM A FEW TIMES AND EVERY TIME IS A DISASTER. THE PRODUCT IS NOT THE SAME AS IT LOOKS ON THEIR WEBSITE, REALLY BAD CHEAPLY MADE PRODUCT FOR VERY HIGH PRICE, THE CUSTOMER SERVICE IS HORRIBLE AND THEY ARE VERY RUDE AND DISORGANIZED.
I WOULD NOT RECOMMEND TO BUY FROM THEM EVER!

I GOT A JACKET WHICH SUPPOSED TO HAVE FUR ON SLEEVES, THE ONE I GOT DIDN'T HAVE FUR ON SLEEVES. AFTER I COMPLAINED AND RETURNED IT THEY PROMISED PERSONALLY TO MAKE SURE THERE IS A FUR ON SLEEVES AND HAVE SENT ANOTHER ONE JUST THE SAME - NO FUR AGAIN. THEY DON'T STAND BEHIND THEIR QUAITY AND DON'T CARE FOR CUSTOMERS. CANCELING THIS ORDER.

OVERPRICED CHINESE KNOCK OFF. WHAT YOU SEE YOU WON'T GET. INSTEAD YOU WILL GET A SIMILAR LOOKING CHEAP QUALITY PRODUCT. DON'T SUPPORT THIS ROBBERY.

HORRIBLE COMPANY, THEY DON'T CARE FOR THEIR CUSTOMERS OR THE QUALITY OF THE PRODUCT. THE CUSTOMER SERVICE IS AWFUL. THEY HAVE SENT ME WRONG ITEM, INSTEAD THE ONE I HAVE ORDERED, BY THE TIME IT GOT TO ME, THE ITEM I WANTED WAS SOLD OUT IN MY SIZE, ALL THEY SAID "SORRY" AND I HAD TO SEND THE WRONG ITEM BAC AND WAIT FOR TWO MONTHS FOR THEM TO GIVE ME MY MONEY BACK FOR THE MISTAKE THEY'VE MADE. THIS HAPPENED TO ME A FEW TIMES WITH VENUS. SO I SWITCHED THE STORES AND DON'T SHO[P THERE ANYMORE. THE CLOTHES 50%50 QUILITY SOMETIMES YOU GET LOW QUALITY JUNK AND THEIR REFUND POLICY IS HORRIBLE. I'VE BEEN SHOPPING THERE FOR 4 YEARS AND I GOT SO TIRED AND FED UP WITH THEM, SO I FOUND ANOTHER GREAT ONLINE STORE. THIS IS WHY I WOULD NOT RECOMEND VENUS TO ANYONE