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GiftsForYouNow

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Texas
2 reviews
0 helpful votes
Follow Yen L.
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Personalized Always in our Hearts
March 9, 2024

They're beautiful good size and great quality. I ordered 5 of them for my aunt's children after her funeral. They love them! So glad I paid $4.99 to expedite the whole process only took 4 days from Sunday to Wednesday, Amazing. They're individually wrapped and boxed nicely. The bonus free gift ceramic coffee mug was so cute, Nice. We love it. Will order again when the occasion arises. Thank you.

Date of experience: March 7, 2024
Wisconsin
1 review
0 helpful votes
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NO PERSONALIZATION
March 29, 2023

I bought champagne flutes and wanted them personalized. I received the product with no personal info
Engraved. Please do not buy from this company. Customer service told me i didnt personalize it. So untrue.
Will never buy another item from this site. Hope you won't either

Date of experience: March 29, 2023
Virginia
1 review
0 helpful votes
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Bought two monogrammed stockings. We I received them they were different lengths, the white fur were two different widths and off center. Their resolution was to send me directions on how to fold their stockings. They still did not match. So they asked for more pictures. Terrible customer service. If I turned out a product it would be quality from the get go. Will not be back

Date of experience: December 7, 2022
Colorado
1 review
0 helpful votes
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I ordered eight Christmas stockings for the family. When I ordered them, it allowed me to list the names of each individual. I put seven names down and asked that one stocking be left blank. When I received the order, the stockings were lovely but unfortunately they all had the same name. When I reached out to customer service to let them know what it happened they claimed that I ordered them that way. There were two people with me when I ordered them and we all confirmed that each name was spelled correctly and listed. They now want me to pay for them to be resent and will not make this right do not order from this company especially if you have to have anything embroidered.

Date of experience: November 13, 2023
Pennsylvania
1 review
0 helpful votes
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Worst customer service
August 29, 2022

This company sold me a memorial stone with the year cut off. Where is quality control? They were more worried about who made the mistake them rectifying the mistake. I wanted a replacement but the company only offered another purchase with 50% off. Why not make the customer happy? I Wil use another company

Date of experience: August 29, 2022
California
1 review
0 helpful votes
Follow Dina B.
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I am an executive admin and have ordered personalized items for years! I was excited to order & receive a custom retirement gift for a co-worker. "Personalized Retirement Word Art Acrylic Keepsake" - you can add words, and it looked super cute! Even received it super-fast. Then I opened the package. The words are in 3 colors (black, white & lt. Brown). The black is not as bright, and the white you can barely read, and the brown is pretty much invisible. I wrote to the company - received a nice note back, they wanted more photos. Sent more photos and was told that a replacement would look the same! WHAT? THIS item I received looks NOTHING like what I approved or what they show in photos. I even enhanced the photo of MY item - so, it showed darker to them! See photos below - one from their website and the other 2 photos I took (blacked out last name).
Now I don't what to do - as it too late to order another custom order from someone else. How could a company let this type of product get out their doors? We were actually going to place a very large bulk order - but wanted to see 1 first. BOY, am I glad I did! Can't imagine receiving 300 that you can't read!

Unbelievably disappointed customer. No more!

Date of experience: September 20, 2024
Texas
1 review
0 helpful votes
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I ordered a $13 ornament and paid a whopping $9 for shipping. It wouldn't have bothered me that much if 1. The product was nice (it was subpar at best) 2. I put in an address to ship to my uncle and their site defaulted to my address. 3. when I called about it, they said that I did this wrong and they refused to help in any way. When I told them I wouldn't shop there again, they happily replied that it was fine. They have zero desire for customer service and repeat shoppers. Horrible place to shop. I wasted $22 on a sub par ornament that I now have to ship again on my own dime.

Date of experience: December 19, 2022
New Jersey
1 review
0 helpful votes
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Not a happy customer
August 27, 2022

I ordered a shirt and a hat for my sister for her birthday. The quality of the shirt is horrible it smells and feels like cardboard. I would have paid more to get a better quality. My order number is *******. My name is Maria Conley. Either up the price for better quality or just plain old forget it

Date of experience: August 27, 2022
Texas
1 review
0 helpful votes
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Damaged Item Received
October 7, 2023

I was nervous about ordering from this site since it was my first time. I read their reviews but only on their site. That was clearly a mistake! The silver was severely tarnished, and the engraving was off-center. I will be requesting a full refund. Never buy from this company!

Date of experience: October 7, 2023
Maryland
1 review
0 helpful votes
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Horrible!
April 7, 2022

I ordered a ring. Never got a confirmation with an order number. Kept waiting, so I tried again.
This time i got an email right away with an order number and ring followed shortly. Got my cc
Statement and they charged me for both. Contacted them and they said i placed 2 orders. I
Explained the situation but no solution from them. I am contacting my cc company this morning
To get this resolved. I would not deal with this company again. Also, no phone number to call

Date of experience: April 7, 2022
Hawaii
3 reviews
0 helpful votes
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Fake rock pet memorial
August 4, 2023

I ordered an engraved rock memorial for my deceased cat thinking I was getting a real rock, or at the very least, a solid piece. It's a cheap plastic rock, concave. I hate it. Will NOT be using this "memorial", will NOT order a thing from GiftsForYou!

Date of experience: August 4, 2023
Texas
2 reviews
1 helpful vote
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1st time buyer
May 6, 2022

I usually do not read reviews before buying, but this time I did. I was alarmed at all the bad reviews, but I didn't see what I wanted anywhere else so I took a chance. My order came today after only 7 days, and it was correct and good quality. I bought it as a gift and was expecting to be dissapointed because of those reviews I read. Because it came so soon it is now gonna be a Mother's day gift that I think she is gonna love.
Thank you.

Date of experience: May 6, 2022
Minnesota
5 reviews
7 helpful votes
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I ordered my son-in-law the Local Harvest Fruit Gift Box as he is looking for a new job and I wanted to help him feel more confident. I placed an order on March 30 and he didn't get it until April 6 (an entire week). I contacted GiftsForYouNow and received no reply or satisfaction. PLUS, all of the items were not in the box. The sausage was not there. I will NEVER shop at this place that calls itself "GiftsForYouNOW" and NOW is completely inaccurate. Do no waste your time, money, and lack of accountability by the company for your gifts.

Date of experience: April 7, 2022
New Hampshire
1 review
0 helpful votes
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Unsatisfied customer
December 19, 2021

I ordered Keychain with pictures on them and I received them with the ring through the face. I contacted customer support and they were not helpful at all, stating they were produced as ordered. How do you send out a product with the face covered? When you order the keyring and select your picture, it does not show you the finished product with the ring so you can adjust your picture.

Date of experience: December 19, 2021
Kathryn S. GiftsForYouNow Rep
over a year old

Hi Brenda, we are so sorry to hear about your experience with GiftsForYouNow. We sincerely appreciate your feedback in our efforts to provide the best products and service to our customers. We hope that you will consider giving us another chance in the future for your personalized gifting needs.

Ohio
1 review
0 helpful votes
Follow Jane G.
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I ordered a memorial stone for my pet on September 14,2023. It arrived today (9/19/23) and was NOTHING like the picture they showed on Amazon. The stone was supposed to be 6" x 6" x 2" and was only 5" x 4" x 1"; the stone was supposed to be gray in color and it is bronzish pink; and the stone is not even a real stone -- it is a hollowed out resin model. If I could give them 0 stars, I would. Be warned -- do NOT order from this company. Compare what I ordered (photo1) with what I received (photo 2) below.

Date of experience: September 19, 2023
Oregon
1 review
3 helpful votes
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I purchased a "guaranteed by fathers day" order. Did not ship until Thursday on Fedex ground. Estimated Del 6/25. They have been mostly unresponsive. The response I got. Was: either refuse or they would refund freight charges. What a pathetic joke.

Date of experience: June 20, 2020
Massachusetts
1 review
0 helpful votes
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Buyer Beware
February 2, 2023

I usually check seller reviews on Ebay. Need to start doing that with fly-by-night companies like this. Still waiting on my items and customer service gives zero F's.

Date of experience: February 2, 2023
Texas
1 review
0 helpful votes
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Their timing is unclear for production and delivery. Make sure you give them at least 2 months. They state it in their site 15 days. It's not even close.

Date of experience: May 10, 2023
California
1 review
3 helpful votes
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Don't waste your time
December 9, 2019

Don't believe what you read. My item said "in stock, ships in 1-3 days"... well, 6 days later, and it still has not shipped. Customer service rep was rude, would not admit that they are printing misinformation on their website and would not let me cancel item. Will never even open their website again.

Date of experience: December 9, 2019
Kathryn S. GiftsForYouNow Rep
over a year old

Hi Kelly, we are sorry to hear that you are unhappy with your experience with GiftsForYouNow. With the holiday shopping season our production times will increase. We strive to provide the best customer service and we will send you a private message to see what resolution we can offer.

Ohio
1 review
2 helpful votes
Follow BRIAN E.
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I should have looked at reviews prior to purchase. I paid extra to have an order expedited through their "warehouse" and now it is 14 days later with no tracking info. I called and they said that one of the items was delayed. Now 2 weeks later I still have nothing but a promise that it will shipped promptly. Don't waste your money here.

Date of experience: December 18, 2019
Kathryn S. GiftsForYouNow Rep
over a year old

Hi Brian, we are so sorry that you had a frustrating experience with our company. We will reach out via private message to get more information from you so that we can make sure this doesn't happen in the future.

Overview

GiftsForYouNow has a rating of 1.7 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsForYouNow most frequently mention customer service and fathers day. GiftsForYouNow ranks 144th among Personalized Gifts sites.

service
25
value
22
shipping
23
returns
12
quality
21