I received an email asking for me to contact them to verify my order. I've called three times. Twice it was disconnected and the third it said I was calling outside business hours, but I wasn't. I am nervous because I placed a rather large order and if this site is fraudulent they also have access to my credit card information. Has this happened to anyone else?
Their Website makes you title your order, Well make sure you put Mom on the "Best Mom Hands Down" Shirt! Or you will get Best "whatever you titled it" Hands Down!
This company is the worst to deal with! Do NOT buy from them!
They said they would sell me another for 50% off + $8 shipping.
Hi Chad, thank you for your review. We are sorry to hear that you were dissatisfied with your experience. We have shared your review with the team as we are always striving to improve our products and user experience. We hope that you will consider giving us another chance in the future.
I ordered something and got it about a week later. Sadly it was the wrong item. It seemed I got someone else's. I called. They were extremely helpful and sent out a new one right away. I called back a second time to get order number info so I can track it. Again. Very very helpful. Everyone was so kind. I got my replacement in perfect condition about 6 days.
Hi Andrianna, thanks for the positive review. We are so happy that we were able to help correct the error with our order. We appreciate you choosing us to help you create memories for life.
I ordered an item and put "special instructions" on it. I received the item and it was incorrect. They had me send a picture and I was supposed to hear back in 48 hours. I finally sent a follow-up email after 4 days of no response and they will not refund me nor will they re-make my gift. I tried to call them and their hours are 8 am - 5 pm M-F CST. It is 1:14 pm CST and the recording says they are closed and to call back during normal business hours.
Hi Tracy, we are so sorry to see that you are dissatisfied with your experience with GiftsForYouNow, we want a chance to fix the situation so we will send you a private message to get more information and provide you with a resolution.
The etching was BAD. Really blurry, the letter "A" barely resembled an "A". The "W" was just as blurry. The football drinking glass felt lightweight and cheap. The shipping was high, but I thought it was because I was getting a heavy duty glass, boy was I surprised. They do not give refunds, so buyer beware!
Hi Jana, we are so sorry to hear that you were disappointed with your experience with Gifts for You Now. We are always striving towards giving our customers the best product and we have shared your review with the team so that we can continue to improve our products. We hope that in the future you will consider giving us another chance to help you create memories for life.
I ordered 3 Sherpa blankets, thinking based on the pictures, they were thick and fluffy sherpa style blankets. Boy was I wrong! What I got was 3 flat, not fluffy, thin blankets and paid a ridiculous $52 US for each of them. Total waste of money, will never order from them again.
I ordered a personalized glass picture frame. When it arrived, the corner was chipped. I called them on a Wednesday. They said they would replace--no questions whatsoever. The next day, I received an email stating the picture frame shipped and would be here the following day. Within 2 days of notifying them, I had my product.
Hi Diane, thank you for your review. We strive to provide our customers with great service and we are happy to hear that you were able to get your replacement product quickly and we hope that you love the frame.
Received email for above order, immediately notified that the order was incorrect still ship the incorrect order and refuse to do anything about it.
Save your money and buy from some other reputable company
Hi David, we are so sorry to hear about your experience with our company. We strive to provide the best in product and service and want a chance to rectify this situation. We will reach out in a private message to get your information to see what resolution we can offer.
Ordered a Fathers Day gift for my husband and it came personalized with 3 birthdays not even close to my 2 sons. When I called to inquire of a refund, I was told that this was not their policy - I could donate the mug, gift it ( seriously- to who) or if I did crafts plant a plant in it. ( why in the... would I plant something in a mug that had someone else's kids birthdays on it and display it anywhere?)
The representative on the phone was OVERLY nice (on the condescending side). No refund they are going to make another one and send it- NOT the point. Was already disappointed/embarrassed.
Hi we are very sorry you were disappointed with your experience. We work very hard to provide products our customers love, and hope you'll give us a try again in the future.
Email stated will be shipped in 1-3 days, took five days and I think I it was shipped because I called. They said they would send expedited but they lied. Still waiting for it. Nervous what it will look like. Stay away from this company.
Hi Rose, we are so sorry to hear that you are unhappy with your experience with GiftsForYouNow, we are sending you a private message so we can get more information from you to see what we can do to fix your experience with our company.
I order it for Father Day he haven't received it before that day trying to call they hang up on you i pd almost $12.00 to make sure he had it what a bummer. If I can get a return phone call back just to let me know that my 10 grandkids didn't get SCAM! *******817
Hi Wilma, we are very sorry to hear that your order did not arrive in time. We would like a chance to rectify the situation and will reach out via private message to provide a resolution.
You are told your order will be produced in 2 to 3 business days. After 12 days I had not received an e-mail that my order had shipped. I e-mailed them and did not get a response. I e-mailed them a second time and no response. I can not tell you how my order looks or the quality because I have yet to receive it. What I can tell you is that I should have read the reviews before ordering from them. They do not care about their customers and seem to have no customer service what so ever. I will NEVER order from them again.
Hi Manda, we are very sorry you were disappointed with your experience. We have shared your experience with the team as we are always looking to improve our service. We hope that you will give us another chance in the future.
I have ordered twice from them, and was very pleased with both orders. I ordered the personalized mugs for Mother's and Father's Day. Both mugs were perfect, and arrived right on time. Family loved the personalization! I will order again soon.
Hi Deb, we are so happy to hear that you were happy with your products! We appreciate you using Gifts for You Now to create memories with life and hope that your mugs continue to bring a smile to your face.
I ordered 5 Christmas stockings on sale & it said it applied the leaves20 discount but when I figured it out it didn't. I wrote the company & there comments were we take it off the original price so you got the better deal. I wrote back & told them NO where does it says that & they are advertising fraudulent promotions..
I have been trying to call for about a week about my order. Every time I call it says it's outside of business hours. I call every hour on the, but it continues to say that. If I am not going to get my order, I need a refund.
Hi Charlla, we are so sorry to hear that you are having an issue reaching out to our customer service team. We strive to always provide the best service to our customers and appreciate your feedback so that we can continue to improve our customer service. We would like the chance to improve your experience so if you could send your order number and best contact information to service@giftsforyounow.com we can look into your order and provide assistance.
I ordered a personalized blanket as a Christmas gift. It arrived and is beautiful in every way... EXCEPT that it smells HORRIBLE! I just contacted them about this and have no idea what to expect. I can't gift it the way it smells, can't wash it because it is a gift. I requested a replacement that doesn't smell like oil or machinery, or a refund. From what I see here, I am not hopeful, BUT I will report back to let all know if they settle this to my satisfaction. This throw blanket was $40.00 and it shouldn't smell bad!
Hi Joan, I know that you were waiting on a replacement blanket and wanted to know if you had received the blanket and if there were any further issues. Thanks.
I ordered a Christmas Ornament for Grandchildren on Dec. 3. I checked Status on Dec 20 and it still Said "In Process will be finished in 4-6 Days". I called only to find out that our item was out of stock. They Made NO EFFORT to inform me of that but I got an email stating that immediately after my phone call. Terrible Service at Christmas Time.
Hi Ken, we are very sorry to hear that you were unhappy with our experience with GiftsForYouNow. We strive to always provide the best in customer service and appreciate your honesty so that we can improve our service and continue to improve. We hope that you might consider giving us another chance in the future to help you create memories for life.
I thought it would be sweet to buy a gift for my niece, who graduated valedictorian. Chose the acrylic star and had it engraved. This was beginning of June 2019. End of June was notified it shipped. Waited until middle of July to hear if she got it. She didnt. Called company. They profusely apologized. Said it takes longer to ship to Canada (Vancouver), but promised it would be there by Aug 1. Its now Aug. 22 and still no sign of delivery. I emailed company and told them I dont even want gift anymore-its 3 months late! They wont take back (well to be fair, I dont even HAVE item to ship them!) and they wont refund because its engraved! Feels like I had a good idea but went to the WRONG place to implement it. With ALL the other places to shop and choose from on line, just reminds me to do my research and read reviews first! Guess I'm the sucker. Shame on giftsforyounow.com. I've read your reviews and seen your ratings now. Hahah. They ask for a picture to add credibility! Wish I could!
Hi Shelli, we are so sorry to hear that you had so many issues with your order. We strive to provide the best customer service to those choosing Gifts for You Now and we are very sorry that your experience was less than ideal. We have taken your review and passed it onto the team so that we can continue to improve our customer service and shipping processes. We hope that you will consider giving us another chance in the future to help you create memories for life.
It wasn't just misspelled, it was completely wrong. I made multiple attempts to return for the corrected version with not one response from the company. Now the t-shirt I ordered is a joke that gets passed around with the story and name of the company (though we've all renamed randomgiftsforyou.com) so that nobody else gets scammed. Very disappointed that there are companies with as little care for their reputation. Don't order unless you don't mind losing the amount you are paying.
Hi MM, we are sorry to hear that you were unhappy with your experience. We have shared your review with the team as we are always striving to improve our products and customer service. We hope that you will consider giving us another chance in the future.
I've placed 2 orders for The Fathers Day on 6/9 and as of today 6/22 I already missed the Fathers Day gift so I have to bought another gift instead. If I remember to check these buyer reviews, I won't bother to buy it in a first place.
So sad!
Hi Kimberly, we sincerely apologize for your personalized gift not arriving in time. We strive to provide the best service to our customers and are very disheartened to hear that we missed the mark. We would like a chance to rectify the situation and will reach out via private message.
Overview
GiftsForYouNow has a rating of 1.7 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftsForYouNow most frequently mention customer service and fathers day. GiftsForYouNow ranks 144th among Personalized Gifts sites.
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- Burr Ridge, IL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Melissa, we are very sorry that to hear that you have been unable to reach our customer service team. We have sent you a private message so that we can take a look into your order and provide assistance.