GiftsForYouNow

I ordered two Christmas stockings for my grand-children back in October. Come mid-November I began wondering what was going on with my order -- since Gifts For You Now does not provide any tracking information (really, in 2020 during COVID times, I'd dare say they are the only ones who don't provide this information), and so I emailed them. They replied that my items had been shipped 4 days after I placed my order.

Came December, still no stockings. I asked PayPal to open a case and guess what, here we are December 11 and I was just told that i would receive a full refund of my purchase -- since obviously my order was never fulfilled.

On behalf of our 18-month old and our 1-month old, thank you for not having any respect for your customers and trying to rob us of our hard-earned money.

I placed an order this morning and thought to myself that I would probably get a coupon offer and such enough I received one for free shipping. I called spoke to Tawny and explained what happened and she gladly honored the coupon for free shipping on my order. I am so pleased with the customer service provided by Tawny, she was a pleasure to speak with and she provided excellent customer service and made my experience with Gifts for you now a very happy one. I have ordered many times and am always pleased with the product and customer service. Highly recommend this company to anyone looking for a unique gift. Thank you again Tawny for your help, it is greatly appreciated. Deborah Appello

The return policy is not a great one then you must pay for their mistake, this is not reasonable or convienent. Cant explain how dissappointed I am. Also expect 30 days for shipping. Forget getting a return. NEVER AGIAN.

I ordered an engraved mug. The service was great and the mug was just a simple white mug as I expected, but the engraving was awful. The whole purpose to list the names of the grandchildren for the grandmother on the mug, the type (font) was so so small you couldn't even make out one of the 3 names. It was not at all the size shown on the picture on the website. Very disappointed, but other than that - the service was very good, the product came on time and was packaged well.

I just recently purchased 6 small very light weight garden flags from this company through a promo. When I went to order each set of 2, I noticed that shipping before I put in the promo code was $7.99 but immediately after I put the promo code in, it went to $13.49 shipping! So I have paid over $40 for SHIPPING for 6 garden flags that together weigh between 1-2 pounds! When I called them, they said the shipping cost was listed on groupon, the promo company. I went back and looked and it was not listed anywhere the actual shipping cost on the groupon website or on the redemption letter. I understood that there would be a shipping fee... but NOT $40+ for shipping 1 lb of goods. Haven't even seen the flags yet but judging by their curt responses so far in customer service, I don't expect a good product. They are trying to blame it on Groupon! WON'T ORDER FROM THIS COMPANY AGAIN!

Paid overnight charges for my order and it took 3 weeks to have that delivered. Bad quality and over price

I ordered a shirt for my mom with the grandkids' names on it - or at least, I thought I did. It came with no names on it, and when I called, I was told that it was how the company received the order and to check my confirmation email. The confirmation email showed a blank line; somehow I was supposed to know the line would have the names on it, and I'm positive that I typed the names in. They offered no refund, not even a partial one, so the shirt went in the garbage. It wasn't good quality - very stiff and thick - so though I ate the $15, I'll find something better for my mom's present and consider this the cost of an education on this company.

I placed order and delivery was estimated to be June 29. Item was shipped on 24th and is still sitting in FedEx warehouse bc of the "sure post" that the shipper shipped package.
This was a birthday present for my granddaughter. Not only has her birthday come and gone but we will not be at the address package will finally be shipped to once it miraculously is found and leaves warehouse. So I lost money and a gift for my granddaughter. I tried so many different ways to contact this company to get address changed or just to speak to someone but of course it just hangs up on you. This is the worst company. I dare to say fraudulent and buyer beware for sure!
DO NOT BUY ANYTHING FROM THIS COMPANY

I ordered a family word-art throw - I wouldnt even call it that. It is placemat thin, maybe even thinner. I am embarrassed to even give this to my family member as a present. For over $60 you expect a decent blanket. You might be able to hang it on a wall as a decoration, but it definitely cannot be used as a blanket.
I also ordered a baby word-art blanket - same thing. Extremely thin and a waste of money. And another embarrassing gift for a new mom.
The 3rd item I ordered was a to-go mug with a monogrammed sleeve, cant really mess that up too much... but the mug doesnt even seal. I am not looking forward to distributing these decently expensive Christmas gifts.

100% Disappointed. We were Stupid Enough to Patronize this Online Seller, Despite the Many Negative Posted Reviews Across The Internet as well as Amazon.

The Online company Shipped us a Box of Items That Did Not Match Their Seller-Description.-We have Contacted this Online Seller on Multiple Occasion, Requesting a Refund.
This Seller Provides Only Evasive Replies to our Questions and Responds With Circle-Talk Garble.We are Forced to Contact Our Bank to Report These Fraudulent Charges.

This company is extremely slow in processing your order and even worse when actually shipping it. The item was not as nice as the picture. Colors are very dull and unimpressed with it.

Buyers be ware. This place is a huge scam. They bill you and take your money immediately when you order (as opposed to other similar sites that wait until the order is shipped) and once they take your money it's gone with no effort on their part to 1) deliver the item in the time the site states it will be delivered 2) have customer service staff who acknowledge the mistakes made 3) have a manager who returns calls or emails. They take no returns, no exceptions. Doesn't matter if it's their mistake or not. Not sure how this site even exits. I will be reporting them.
They made an error in the timing of the delivery of my order. They refuse to acknowledge their mistake, refuse to have a manager return my call and refuse to have the decency to treat the paying customer with respect. I made the mistake of shopping with them to "save" a buck or two and that was my biggest mistake. You get what you pay for. I will be returning to personalizationmall.com and other sites that have awesome customer service, great products, and timely delivery.