• Gift Express

Gift Express

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Overview

Gift Express has a rating of 2.38 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Gift Express ranks 97th among Perfume sites.

  • Service
    8
  • Value
    7
  • Shipping
    8
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
See all photos
How would you rate Gift Express?
Top Positive Review

“Gift Express delivers on time”

Helen Q.
5/30/20

I'm very happy with Gift Express they are great I have ordered twice beside the great price, free shipping, and a discount. They delivered on time great quality.I will continue to order from them. Thank you.

Top Critical Review

“Bad customer service”

Mike L.
12/21/23

No updates till past-due. Then was hung up on still no package. Will miss Christmas now very disappointed so far with interaction.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user arzu.a
1 review
3 helpful votes
December 8th, 2023

If you doesn't want to get any headache or stress avoid this guys. Avoid them! Not reliable, not trustable absolutely! I was their customer for a long time and never met such kind of unprofessional working. It's better to buy from another sellers. ONE MORE TIME: AVOID!

Service
Shipping
Thumbnail of user christopherp615
Helen Q.
1 review
4 helpful votes
May 30th, 2020

I'm very happy with Gift Express they are great I have ordered twice beside the great price, free shipping, and a discount. They delivered on time great quality.I will continue to order from them. Thank you.

Thumbnail of user eldona7
2 reviews
2 helpful votes
January 5th, 2020

Fantastic service and quick delivery. I highly recommend this business. Ordered on Christmas Eve and received two days later. Product was very well packaged and protected.

Thumbnail of user princesa1967es
1 review
2 helpful votes
April 18th, 2023

This company is really amazing I shipped 3 days ago and today I have my parfumerie in my hands I loved I appreciate your security and service to your customers

Service
Value
Shipping
Returns
Quality
Thumbnail of user edwardl855
1 review
4 helpful votes
January 9th, 2023
Verified purchase

Purchased 3.6 oz bottle of Armaf Club De Nuit on 1-4-23, sprayed it 2-3 times, fake, non-authentic cologne, called them on 1-6-23 to report issue, and was given the run around, told to email with pics which I did, and that someone would reply to me with 24-48hrs, and they never did...72 hrs later on 1-9-23 I called them again and was told that they would get back with me with instructions on return for refund...no one ever did...had to report to my Visa credit card of purchase and opened up a disputed claim against them.awaiting resolvement...won't ever buy from them...and you shouldn't either...buy from Fragrancex.com or Fragrancenet.com they are completely legit and trustworthy...easy to work with on returns/refunds;

Products used:
cologne

Service
Value
Shipping
Returns
Quality
Thumbnail of user pappym
2 reviews
8 helpful votes
February 27th, 2023

DO NOT give your banking information to the scamming company called Gift Express!. I just had a brand new credit card account drained by fraudulent charges to a parking facility in New York.!. BEWARE THESE ARE SCAMMERS BASED IN INDIA!... READ THE TRUSTPILOT REVIEWS OF PEOPLE HAVING THEIR CREDIT CARD INFORMATION SCAMMED AFTER DEALING WITH THESE THIEVES. YOU HAVE BEEN WARNED.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anhn108
1 review
0 helpful votes
February 14th, 2024

They give me a tracking number of ups but it show no infor, no delivered, no answer when i contact.

Tip for consumers:
Order perfume from them, took the money but not sure they shipped out, they gave me a fake tracking number, that show no information available, contact them by email and phone many times ,nobody answer . Contact ups they said there no package with this tracking. Scam

Products used:
Perfume

Service
Value
Shipping
Returns
Quality
Thumbnail of user oraneh
3 reviews
1 helpful vote
September 15th, 2020

I received my product in an extremely timely fashion, the packaging was very well done which resulted in no damages whatsoever. The cologne was a blind buy so i'm not able to tell if it is genuine or not but it was a really nice scent

Thumbnail of user lukasf12
Brenda K.
1 review
1 helpful vote
June 7th, 2020

I received their very good quality products very quickly. The prices are wonderful too and it is worth every penny I paid for.

Thumbnail of user aatishp1
1 review
5 helpful votes
September 12th, 2022

You guys f'ed up my order. I never got it and i got tiered going in between GiftExpress and USPS.
I guess my biggest mistake that i placed order with you.
Fake company and feel very bad that this has been run by Indians.
Shame on you. B*******

Tip for consumers:
Please be aware about these people. selling perfumes but who know about their quality and many sites have fake reviews. reach out if you need more details. I have proofs.

Products used:
perfumes but never received.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mkelinn82
1 review
1 helpful vote
December 21st, 2023

No updates till past-due. Then was hung up on still no package. Will miss Christmas now very disappointed so far with interaction.

Tip for consumers:
Not worth saving couple bucks go with better retailers

Products used:
Still wating for it get here

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisk2059
3 reviews
2 helpful votes
October 11th, 2023

They fail to credit my points and they ignore my emails when brought to their attention. Awful customer service for phone and non-existent for email...

Tip for consumers:
They're straight up awful. Customer service on the phone are incompetent and through email they do not respond.

Products used:
Fragrances.

Service
Value
Shipping

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