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GiftCardMall

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Oregon
1 review
1 helpful vote
Follow Kelly M.
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Avoid this company at all cost, in my case 149.99 $. I activated the card, and when I went to use it, discovered it was drained of all but 02 cents. I contacted the company, but have received NO resolution. Horrible experience.

Date of experience: January 1, 2025
Michigan
1 review
1 helpful vote
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Money dissapears
January 2, 2025

I have received these cards twice and both times they had money come up missing. The first time it was over $200 and this time it was only $18.58. It says on my transactions that the money went to bdt which is another country. I will never buy one of these cards and If i ever receive another one, I am spending it the same day.

Date of experience: January 2, 2025
Massachusetts
1 review
0 helpful votes
Follow Michele W.
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I received a $100 Gift Card and right after I registered it the balance came up as.74 cents. I knew these scams are out there but you always think your protected. Tried to call and not able to reach anyone. Extremely heartbroken as I was going to use for much needed groceries. Michele Williamson

Date of experience: November 26, 2023
Georgia
1 review
1 helpful vote
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To a close family friend who is a congressman and to my uncle who is a federal judge. They stole from me. This is a predatory company and needs to be shut down. I suggest that everyone who has this experience report it to their congressperson. They can shut it down. There can also be a class action lawsuit. They make multiple million of dollars in lost funds every year. It is crap

Date of experience: August 18, 2024
Michigan
1 review
1 helpful vote
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Can not get assistance
August 21, 2023

I Purchased a $50 gift card for myself. I tried using it at online for 35 bucks three times and it was declined went to another site and used $15 it was accepted. Next day I called for assistance and found out my balance was 0 I should have had 35 bucks left. Unfortunately you can't get a human being online or by phone never again would I purchase this type of card.

Date of experience: August 21, 2023
Oklahoma
2 reviews
1 helpful vote
Follow Keith A.
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They declined my purchases after I had no problem with the first one. They told me that there was a problem to try again. I did several more times not knowing that they were taking my money each time. Now they are giving me the turnaround and won't return my money. They have no customer service to speak of and I am afraid that I have lost my money don't use this service.

Date of experience: March 12, 2024
Washington
1 review
1 helpful vote
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Gift card mall scam
December 20, 2023

I receive a gift card for appreciation. I try to register it and it said error. Then I call it gave me the total amount. As soon I try to use it declined. Call customer service was a waste of time. Never received it back. They keep trying for me to give them my address and other unnecessary information. When I keep telling them it was a gift.

Date of experience: December 18, 2023
Georgia
2 reviews
0 helpful votes
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Total rip off
March 4, 2023

I used a 100.00 card at PayPal for an item that never shipped. PayPal credited this same card and I never received it on the card. Every time I check the card online it says technical error. These were purchased at KROGER. They should stop selling it!

Date of experience: March 4, 2023
Washington
1 review
1 helpful vote
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Cannot activate card
August 19, 2023

Recently purchased a card. Could not register it on their mcgift.giftcardmall.com site.
Called 3 different "customer service" numbers.
All automated and claiming the card is "not in their records".
Do not trust anything from Pathward/Metabank or Blackhawk. They're nothing more than con artists.

Date of experience: August 19, 2023
North Carolina
1 review
3 helpful votes
Follow Martina B.
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I had got me a Visa gift card for $200 and I went to Denny's was $14.90 sonics $12.19 Walmart$10.57 general Dollar store that's all I have pend on my card from $200 then I checked it was 102$ then I checked yesterday it was $2.60. This company is a scam likes to steal People's money I not recommending this gift card to no one I going to warn people about this card.

Date of experience: February 10, 2023
Nevada
1 review
1 helpful vote
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Don't bother!
July 25, 2023

Got a $25 visa gift card as a GIFT registered the card, and set up a PIN tried to use it a few times and it always declined. So I looked up the account and it appears someone used it in Florida and I am in Nevada. Called customer service they kept asking what browser I used to register the card and if anyone else had access to it, I did everything I was supposed to do so now they want proof of purchase how it was purchased and bank statements. This is ridiculous. It was a gift and I'm not about to bother the person that gave it to me when this obviously has nothing to do with the purchase. So just avoid this place it's not worth all the hassle!

Date of experience: July 25, 2023
Georgia
1 review
0 helpful votes
Follow KEITH H.
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DO NOT BUY FROM GIFTCARDMALL UNDER ANY CIRCUMSTANCES. I received a $100 gift card from my daughter for my birthday. The packaging was completely intact, but when I opened the package the last 6 digits had been scratched off completely, the hidden security code had been scratched off then re-covered with solder, and the magnetic strip was also scratched through to ensure the card was unusable. I called their customer service and they claim they'll be sending a replacement card in 7-10 business days. Time will tell. Regardless, they have very serious security issues because apparently this is "normal" for them. Unbelievable lack of security and quality control. Buy a VISA gift card from your local bank, not giftcardmall.

Date of experience: July 6, 2023
North Carolina
1 review
4 helpful votes
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Scam company, lax security
August 27, 2022

I received a $100 dollar gift card in April. Someone made multiple purchases from Google play store in May and they say there is nothing they can do when I called to find out why the card didn't work.

They have lax security and someone has their system figured out. Terrible waste of money to the gift giver. Do not purchase from them ever. What a fraudulent group.

Date of experience: August 27, 2022
California
1 review
3 helpful votes
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Waste of time
September 20, 2018

I went against my better judgement and still I bought this card anyway. Should've just went to my local grocery store and purchased my usual Visa. Right off the bat I had a hard time registering it so I called their 800 number and had them register it for me. When I attempted to make an online purchase my card was declined three times because the three digit security # was incorrect. Now I'm being told that the three digit number that looks like an 8 may actually be a zero with a line though it. Since the card was declined, I now have to wait 24 hours for the card to reset itself. How stupid is this? Its an 8... not a zero. That company needs to change their font style. I will never buy this card again.

Date of experience: September 20, 2018
Kentucky
1 review
6 helpful votes
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SCAMMERS AND THEIVES
February 5, 2022

Do not order or even put your card info in because they will steal whatever you have in there saying you made a purchase, but did not. If I mad a purchase where is the order number and where is the product I ordered. On my statement it has a date of Jan 0001. I just checked my balance of my Visa rewards card and it told me that it was not valid and then took all the money except for a $1.86. Lying pieces of crap and they will pay for theft even if I have to sue! Here is what the real website looks like and where they take you to with every step.

+3
Date of experience: February 5, 2022
Canada
6 reviews
10 helpful votes
Follow Chris W.
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Went to the website to register a card to use it for internet purchases.
Kept getting a "403 Forbidden" message.
Did some research, which explained that this can happen when using a VPN.
So I disabled my VPN and was able to register the card.
It stinks that I'm required by this company to send personal data over wifi without the safety of a VPN in order to register the card.
VISA distribured and serviced by Blackhawk network, issued by Metabank.

Date of experience: October 19, 2023
Virginia
1 review
2 helpful votes
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I feel like i'm beating a dead horse here since everyone else has had equally terrible experiences, but seriously, they robbed me. Won't refund, won't deliver, total $#*! named Susan as their employee.

Date of experience: March 3, 2015
New York
1 review
3 helpful votes
Follow L B.
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I don't understand why this company hasn't been reported to the Better Business Bureau or a similar watchdog org.

My story isn't any different--made an order that the site tried to flag in no less than three fields as "expired" and "invalid" upon entering the billing info (which really should have been my first clue that something was up), but it ultimately went through. Got a confirmation email and number... a few hours later, I get an email saying the order has been cancelled and offering no explanation, and obviously, no gift card. My credit card is showing that the refund was at least automatic with the cancellation, but in the meantime, thanks for messing up my mom's Mother's Day present, jerks!

If you can't properly operate a basic ecommerce site, it's time to close up shop.

Date of experience: May 14, 2017
Colorado
1 review
2 helpful votes
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They are a complete SCAM
September 12, 2023

This business is a complete scam. I've now had 2 cards that one was supposedly used by someone else and the other was mysteriously replaced. DO NOT GIVE THEM YOUR ADDRESS ETC WHEN YOU CALL THEM. They are ripping people off and need a class action lawsuit brought against them. These reviews speak for themselves

Date of experience: September 12, 2023
Georgia
1 review
3 helpful votes
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This company is a total illegitimate rip off business. You will NEVER get your card or money refunded. I reported to my bank as fraud, and they are going to fight it out with them. Please do yourself a favor. Run AWAY!

Date of experience: August 21, 2015

Overview

GiftCardMall has a rating of 1.1 stars from 310 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GiftCardMall most frequently mention customer service, business days and next day. GiftCardMall ranks 109th among Gift Cards sites.

service
65
value
64
shipping
45
returns
44
quality
61
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