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GiantexReviews 4

2.1

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Giantex Reviews Summary

Giantex has a rating of 2.1 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Giantex ranks 283rd among Furniture sites.

service
2
value
4
shipping
4
returns
2
quality
4
GB
1 review
1 helpful vote
Follow Rosalind R.
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Great washing machine. But unfortunately I have lost a tiny part which is essential and I can,t get it replaced. So now the machine is absolutely no use.

Date of experience: March 25, 2023
Canada
1 review
1 helpful vote
Follow Timothy C.
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We ordered four dining chairs that swivel with stamped cloth and are very happy with them. Delivery was fast and the price was good. Well made chairs, we are very happy with them!

Date of experience: March 7, 2023
Canada
1 review
5 helpful votes
Follow Lw L.
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I don't know how this has positive reviews on a Giantex Portable Washer, or even Giantex. It was bad ordering. Very bad customer service. Your treated horrible and if you don't like the product? Shipping is not at a fixed rate and it could charge way much higher than the initial order cost and it's at your own expense. This company is underhanded. They offered me $18 on a delayed wait, which I never received. I asked for a full refund even before I got the product and was denied. So I paid full price on a delayed item, and to get a refund back? I have to pay $91 in shipping fees. I highly would NOT recommend this company at all, it's not fair, they don't treat people right TRUST the negative reviews. I understand it's hard without a washer, but it truly is easier going to a laundromat. If you don't have to rely on customer service? The product is bad too. Small. Heavy, if you got any joint issues or back issues this product is not for you. It's bad for lint. It's easier to go to a laundromat than it is to manually fill up this machine. I had to buy add on's on-top of the product, such as lint collectors, rubber mat, hose attachment all additional costs. This product is loud, it's echos in my bathroom, the heavier the item the louder the echo. The clothes doesn't come out dry as people claim it does. Overall bad product, and very very bad customer service. It's underhanded, not fair, and they don't treat you right. I asked for a refund and was denied my own money back! I never even received the item at that time, and was denied my money back! Now I'm stuck with this thing I didn't even want because of bad customer service. Please save yourself the hassle, buy elsewhere, and a different product

Date of experience: April 29, 2022
Nevada
14 reviews
15 helpful votes
Follow PJ C.
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I ordered this Folding Rollaway Bed on Amazon with Prime delivery, they charged my account and created a label but UPS NEVER RECEIVED THE PRODUCT TO SHIP... THE COMPANY REPS WERE USELESS AT HELPING KEPT SENDING ME BLANK EMAILS SO I FINALLY CALLED AMAZON AND GOT A FULL REFUND... DO NOT ORDER FROM GIANTEX IT'S GOT TO BE A SCAM.

Date of experience: July 5, 2021