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G.H. Bass & Co.Reviews 62

1.4

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G.H. Bass & Co. Reviews Summary

G.H. Bass & Co. has a rating of 1.4 stars from 62 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with G.H. Bass & Co. most frequently mention customer service, credit card and day shipping. G.H. Bass & Co. ranks 587th among Shoes sites.

service
13
value
12
shipping
13
returns
10
quality
9

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Washington
8 reviews
7 helpful votes
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Great store
November 4, 2015

I like the store, the quality and the style! I don't think I would buy everything there, though I'm very satisfied witht the things I bought there :)

Date of experience: November 4, 2015
California
2 reviews
0 helpful votes
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I shopped at this Outlet store on Oct 11,2015 and it was a Blessing to me! I had a not so good day looking for a pair of boots and this was my last shop because the store was about to close while I was there. I think the manager could sense my desperation for finding the right boots and told me to take my time! With the assistance of Deborah and Jakob I bought 2 pair of boots! Ms. Deborah even went to stock room and found the second pair in my size, because there was not one on the floor. Your co has a very good staff at this Outlet store and they should be recognized for their willingness to go that extra step to satisfy a customer. I left the store feeling Blessed and a great end to my day!
Deborah and Jakob are exceptionally great employees and personality to go with it. I feel very Blessed to have met them!
Rhonda Smith, Jack, Alabama.

Date of experience: October 19, 2015