We ordered a jacket last week and paid for the expedited shipping. The item still had not ship but finally shipped today. We were supposed to receive the item by the 24th but upon checking FedEx it showed delivery on the 26th. Thus was a Christmas gift. On thier website it guaranteed delivery by the 24th. This was not the case we called them. The agent could not resolve the issue and said we would have to wait for thier email. So I guess the expedited service does not guarantee anything but they will get you by lying to you.