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Gettransfer

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GB
1 review
0 helpful votes
Follow Dorothy T.
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Because of the prepayment I was a little anxious that if the car did not arrive I would have to deal with support and there is a risk of missing the plane. But the driver kept in touch with me and reassured me. I specified a time, asked to check traffic congestion. In the end, everything worked out great. Thanks Gettransfer.

Date of experience: October 20, 2021
New York
1 review
0 helpful votes
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Very good service
December 10, 2021

We had a very positive service experience. We were in touch with the driver by chat fully confident that he would meet us. And so it happened! As soon as we arrived in Switzerland we received a message that he was waiting for us. The trip was smooth and comfortable. Very good service.

Date of experience: December 10, 2021
Poland
1 review
0 helpful votes
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Easy to book and pay
April 19, 2024

Professional, punctual, and courteous drivers. Thanks to Peter and Alexander for our conversations which helped to make the traffic jams more bearable. I highly recommend gettransfer and their drivers.

Date of experience: April 19, 2024
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user, Thanks, we'll be waiting for you again! Did you know that we now offer fully refundable fares? If you ever have to cancel your booking, the full amount will be refunded to your card

France
1 review
0 helpful votes
Follow Esme F.
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Excellent customer service. Because my vacation was cancelled, I had to cancel my airport transfers as well. Gettransfer offered me a discount on my subsequent transfers, with I appreciated, but I preferred a refund this time. When I requested it, it was swiftly refunded to my bank account. If only all travel agencies provided the same level of outstanding customer service as gettransfer.

Date of experience: August 25, 2021
GetTransfer m. Gettransfer Rep
over a year old

Good afternoon, we appreciate every your feedback, thank you!

Germany
1 review
0 helpful votes
Follow Magda R.
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Super service
April 24, 2023

I always book transfer in Thailand with Gettransfer. Twice I forgot things in the car: my purse and then my phone slipped out of my pocket. Both times the drivers brought them to me without any problems. I appreciate that I can trust them. SUPER service.

Date of experience: April 23, 2023
Italy
1 review
0 helpful votes
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We are satisfied
November 4, 2022

We booked a bus to take us from Courance to Paris. The driver arrived 35 minutes early. He explained that he was in a harry because of the road works although on the way back we did not see any. We are satisfied with the trip.

Date of experience: November 3, 2022
GetTransfer m. Gettransfer Rep
over a year old

Dear Gettransfer user,
We appreciate every your feedback, thank you!

Portugal
1 review
0 helpful votes
Follow Peter F.
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Many thanks.
March 14, 2022

It was a top transfer service. We booked a round trip from Novosibirsk airport to Kemerovo. Everything was great and without delay. The price was much better than in other companies. The driver was friendly and helped us with the luggage. Many thanks.

Date of experience: March 14, 2022
Spain
1 review
1 helpful vote
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4/5
November 20, 2022

We booked a transfer from Malaga Airport to Granada city center. We were met at airport with a sign and taken to a nice Mercedes minivan. Everything worked out well, but the driver on the way back drove a little fast and occasionally looked at his cell phone while driving. We sent a complaint to customer support and they gave us a 20 % discount for future trips. We'll definitely use gettransfer again.

Date of experience: November 19, 2022
GetTransfer m. Gettransfer Rep
over a year old

Dear Client,
Thank you! We’ll do our best for you!

Netherlands
2 reviews
1 helpful vote
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Excellent service.
February 9, 2022

Excellent service. Both the taxis were on time and the drivers were friendly. The cars we clean (Merc E Class Estate picking us up from the airport and a big mini bus taking us back - both of which were private to us).

Date of experience: February 8, 2022
Belgium
1 review
0 helpful votes
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Thank you!
March 28, 2022

Our driver was easy to find in Malaga and transferred us to our hotel without a hitch. On the return journey he was bang on time picking us up and again delivered us to the airport entrance. Really reliable service. Thank you!

Date of experience: March 28, 2022
France
1 review
3 helpful votes
Follow Liza B.
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We used gettransfer for the first time - but definitely not the last. Super service from booking to pick up. I got a message from the driver well in advance to confirm he would arrive. At the pickup he phoned and guided us to the car. He was friendly and professional and dropped our pasengers off at the 3 specified stops exactly as agreed. I am very satisfied and recommend it to everyone. Thank you!

Date of experience: April 27, 2023
Bahrain
1 review
2 helpful votes
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Horrible experience
January 23, 2020

Recently I had a very bad experience with gettransfer. Initially with the carrier and then with the way that gettransfer customerservices been respond. Beside the early booking and payment the driver didn't showed up and I was about to mis my flight moreover i paid three times more for the on spot taxi, no proper feedback and action was taken by gettransfer management
They are totally unreliable and no responsibility
Not recommended at all

Date of experience: January 23, 2020
Switzerland
1 review
0 helpful votes
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Very good communication with the driver even before we arrived in Faro. The whole experience was very reassuring. And even though our flight was late, we were still welcomed as soon as we came out. Very good service, we recommend it.

Date of experience: March 6, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Greece
1 review
0 helpful votes
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Recommend to everyone
March 26, 2022

Used gettransfer quite a few times now and definitely wouldn't use anyone else - drivers always prompt, friendly and very helpful. All vehicles clean, comfortable and driven safely - would definitely recommend to everyone

Date of experience: March 26, 2022
GB
1 review
0 helpful votes
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Excellent!
April 20, 2022

This company has to be one of the most efficient and reliable in Europe! They provide taxi transfers between airports and hotels all over Europe. We have used them in Spain (Almeria, Seville, Granada), Italy (Verona, Rome), and Amsterdam.

Date of experience: April 20, 2022
Poland
1 review
0 helpful votes
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Excellent
June 9, 2021

Our children booked the car and we were absolutely thrilled with care and comfort when the driver met and drove us to our hotel. The kids were in touch with support, but we didn't have to worry as our Mercedes was on time. Excellent

Date of experience: June 8, 2021
GetTransfer m. Gettransfer Rep
over a year old

Dear Paola, thank you! We’ll do our best for you!

RU
1 review
0 helpful votes
Follow Vladislava M.
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Carrier was courteous and friendly and the vehicle was impeccable and a comfortable ride to the hotel. On the return journey to the airport a different driver also friendly. Arrived 15 minutes earlier to pick us up at the hotel, the vehicle was very clean inside. I will rate this service 5 Stars and value for money.

Date of experience: November 24, 2021
Germany
1 review
0 helpful votes
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Excellent!
April 27, 2023

The driver was very careful yet drove us to our accommodation quickly. It was great that the driver arrived early and took us round to where our luggage was stored after check out, which saved us trailing it back around to our pickup location. Well Done!

Date of experience: April 27, 2023
GB
1 review
0 helpful votes
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My favorite service
August 10, 2021

Used the GetTransfer service twice in Antalya, and I'm unsure why the ratings are so low. Our vehicles were already waiting. They had arrived on schedule and had patiently waited even though we were running late! Thank you GetTransfer! I will certainly use you again!

Date of experience: August 8, 2021
GetTransfer m. Gettransfer Rep
over a year old

We appreciate every your feedback, thank you!

Spain
1 review
0 helpful votes
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Top class service
February 6, 2024

They arrived on time and were very friendly and professional. The car was had plenty of space and was air conditioned and clean. It was the same when they picked us up from the hotel and drove us back to the airport.

Date of experience: February 6, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Overview

Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.

service
604
value
373
shipping
175
returns
119
quality
428
This company responds to reviews on average within 3 days