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Answer: Dear Arsh, Thanks for your patience. Please accept our apologies for your bad experience with us. Our quality assurance team has reviewed your case and your payment has been refunded. GetPapers deems the delivery of high quality academic documents very important but sometimes, its not possible because of technical flaws beyond our control. We hope you will come back later for more orders in future. We apologize again for your inconvenience. Regards, Team GetPapers.
Answer: Dear Elham, Thank you so much for signing up on our website to avail our outstanding services. If you have sent all the required information regarding your order, you will receive the order back in time. If you want us to provide you an instant update on your order, you can contact us through the live chat service on our website. Our sales and support team is available 24/7 for your assistance. Best regards GetPapers
Answer: Dear Becky, We are very sorry to hear about the delay in delivery of your orders. We have forwarded your order IDs to the quality assurance team who will look into the factors that led to the unnecessary delay. As one of the most trusted online writing companies, we strive to ensure the prime quality in every order we receive. We also try our best to make sure that the orders are reached to the clients within the agreed deadline. Please note that there is no such policy of asking for extra funds to deliver the orders in time. The adjustments in the payments are asked only when the completed work exceeds the amount originally paid for the order. Well look into this issue and take necessary action if support representative has misguided you. Lastly, let us assure you that all of your future orders will be dealt by the most experienced customer service personnel and writers. Also, to compensate for your recent bad experience, we will offer you discounts on every new order you place with us. We look forward to have a long term work relation with you. Thank you, GetPapers.
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Hi Yami,
Thanks for sharing your thoughts about our services. It seems that you had an unpleasant experience with GetPapers and we are sorry to see that. Being the pioneers in academic writing domain, we go above and beyond to facilitate every client and rest assured that we would do the same for you.
We apologize again for your bad experience, and we want you to know that our quality assurance team will review your case on an urgent basis to see what went wrong. Please share your order ID with us so that we can compensate your loss.
Regards,
Team GetPapers