Dear Becky,

We are very sorry to hear about the delay in delivery of your orders. We have forwarded your order IDs to the quality assurance team who will look into the factors that led to the unnecessary delay. As one of the most trusted online writing companies, we strive to ensure the prime quality in every order we receive. We also try our best to make sure that the orders are reached to the clients within the agreed deadline.

Please note that there is no such policy of asking for extra funds to deliver the orders in time. The adjustments in the payments are asked only when the completed work exceeds the amount originally paid for the order. Well look into this issue and take necessary action if support representative has misguided you.

Lastly, let us assure you that all of your future orders will be dealt by the most experienced customer service personnel and writers. Also, to compensate for your recent bad experience, we will offer you discounts on every new order you place with us. We look forward to have a long term work relation with you.

Thank you,
GetPapers.