This is my second phone from here. They are a life and money saver with great reliable phones! Thank you
Amazing service. Would definitely use it again. Nice to have a legitimate marketplace for these devices.
Impeccable customer service. Easy to contact them even during week-ends. Really helpful. Quick delivery...
Fast, easy, efficient. Plus best price compared to other comparable phone selling site. Timely delivery and also i got an discount!
Im a senior and they instilled confidence. Felt ok about ordering online. First time using credit card.
The phone was exactly what we expected and arrived very promptly. Cheerful online service. Based on our experience, I would buy from Orchard again.
Nice service. I am really impressed about GetOrchard services. Very solid communication throughout the process. It was a pleasure.
A seamless process, from beginning to end. Orchard staff were always there. Excellent options for both buyer and seller!
Ordered my phone and it was delivered in two business days. Just as described. Super pleased with the service.
Had an excellent experience... all promises were fully kept. I will be making further purchases in the future.
Great service. Extremely user-friendly process. From old crappy phone to an email money transfer in a couple of weeks? Yes please :)
This is my second cell phone purchase from Orchard. Nothing more needs to be said other than keep up the great service.
Order came on time and phone was in expected condition.
Very happy with purchase.
Thank you Orchard!
Quick delivery, product exactly as promised.
Would definitely recommend to anyone looking for a phone.
Received item in a timely manner. Happy so far with product purchase. Would recommend Orchard to friends and family.
Excellent experience from beginning to end. Highly recommend this service.
Professional, quick and easy.
Phone was lost by Canada Post - a replacement was sent immediately, even before Canada Post admitted to the loss. Much better experience than Kijiji!
Heard about Orchard on BlogTo and ordered a phone as an upgrade was needed,
Phone arrived the next day as described and works perfect,
Would recommend the site to anyone looking for a new phone,
Answer: Hi Doug. Thanks for reaching out. For the Apple iPhone, it comes with a built GPS app with the iOs software but you do have plenty of different GPS apps you can download on the device. If you have any other questions in the meantime, you can email us at support@getorchard.com and we'd be happy to help!
Answer: Hi Montasser, Thanks for reaching out to us. Unfortunately, we do not sell any Macbooks or computer laptops at the moment. We only sell Apple iPhones, iPads and Samsung Galaxy devices on our website.
Answer: Hi Zafiro, Thanks so much for reaching out about our phones! You can browse our full inventory online, but we'd also be more than happy to have you come by our office in Toronto. We're located at 1116 College St, just south of Dufferin Station. Hours of Operations: Monday - Saturday, 10AM-6PM. We still have the XR available -- you can buy it online here: https://www.getorchard.com/search/featured/ If you have any other questions moving forward, please email us at support@getorchard.com and we'd be happy to help.
Answer: Hi Edwin, Thanks for reaching out to us and for your interest in Orchard! Unfortunately, We do not accept Samsung Galaxy J2 devices for sale. Simply because we do not have that specific diagnostic software it runs on and the parts for the device. What kind of phones models does Orchard buy? If you have any phones that fall under these models I've listed below, we loved to buy it from you! =) Phone models: IPhone 5,5C, 5S, 6,6+, 6S, 6S+, SE, 7,7+, 8,8+, X Samsung Galaxy S5, S6, S6 Edge, S7, S7 Edge, S8, S8+ Hope that helps! If you have any lingering questions or insights to share, please don't hesitate to let me know or email at support@getorchard.com.
Answer: Hi Paul, Every phone that Orchard sells is thoroughly tested and guaranteed to be in perfect working condition. That being said, some used phones look a bit newer than others. All Orchard phones are protected by a 30-day warranty. If you receive a phone that has issues with functionality or quality, we will offer to replace it or refund you. All products must be returned in the same condition as received using the original packaging. Orchard rates each phone as either Like-New, Very Good, or Good to refer to the cosmetic appearance. Here's a link to what each of those ratings means: https://www.getorchard.com/faqs/article/what-does-the-device-condition-mean/
Answer: Took 3 business days to get from toronto to Kingston!
Answer: Hi Zuzi! We certainly do:) Since you won't be able to run the app on the phone, you can register it for sale here: https://www.getorchard.com/sell-online/
Answer: You can choose to buy these - it is an inexpensive add on.
Answer: Hey Matt! Every phone comes with a free 30 day warranty. You are welcome to a full refund or a replacement phone within the first 30 days of your purchase date, so long as the phone is in the same condition that you received it in. We also offer an extended one year warranty called Orchard Care Premium (OCP). OCP offers repair coverage for any damages to your phone. If we can't repair the phone, we'll replace it. :)
Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.