website thubmnail of Orchard

Orchard

How would you rate Orchard?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Jessica M.
Unfollow Jessica M.
Send Message
Share Review
Report Review

2nd phone for the win
August 2, 2017

This is my second phone from here. They are a life and money saver with great reliable phones! Thank you

Date of experience: August 2, 2017
Canada
2 reviews
7 helpful votes
Follow H M.
Unfollow H M.
Send Message
Share Review
Report Review

Amazing service
December 19, 2014

Amazing service. Would definitely use it again. Nice to have a legitimate marketplace for these devices.

Date of experience: December 19, 2014
Canada
1 review
0 helpful votes
Follow Melanie H.
Unfollow Melanie H.
Send Message
Share Review
Report Review

Received the phone very quickly, with everything I ordered. Have used Orchard before, and will most likely use again!

Date of experience: January 3, 2017
Canada
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Made my day!
May 3, 2017

Impeccable customer service. Easy to contact them even during week-ends. Really helpful. Quick delivery...

Date of experience: May 3, 2017
Texas
5 reviews
12 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Send Message
Share Review
Report Review

Fast, easy, efficient. Plus best price compared to other comparable phone selling site. Timely delivery and also i got an discount!

Date of experience: March 15, 2019
Canada
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Send Message
Share Review
Report Review

Very patient
February 18, 2018

Im a senior and they instilled confidence. Felt ok about ordering online. First time using credit card.

Date of experience: February 16, 2018
Canada
1 review
2 helpful votes
Follow Clarissa B.
Unfollow Clarissa B.
Send Message
Share Review
Report Review

The phone was exactly what we expected and arrived very promptly. Cheerful online service. Based on our experience, I would buy from Orchard again.

Date of experience: June 29, 2018
New York
3 reviews
1 helpful vote
Follow Bernadette B.
Unfollow Bernadette B.
Send Message
Share Review
Report Review

Great Service!
July 18, 2019

Nice service. I am really impressed about GetOrchard services. Very solid communication throughout the process. It was a pleasure.

Date of experience: July 17, 2019
Canada
1 review
0 helpful votes
Follow Sheila R.
Unfollow Sheila R.
Send Message
Share Review
Report Review

A seamless process, from beginning to end. Orchard staff were always there. Excellent options for both buyer and seller!

Date of experience: May 1, 2018
Canada
1 review
0 helpful votes
Follow Lorenda C.
Unfollow Lorenda C.
Send Message
Share Review
Report Review

Excellent
June 7, 2017

Ordered my phone and it was delivered in two business days. Just as described. Super pleased with the service.

Date of experience: June 7, 2017
Canada
1 review
2 helpful votes
Follow Richard H.
Unfollow Richard H.
Send Message
Share Review
Report Review

Had an excellent experience... all promises were fully kept. I will be making further purchases in the future.

Date of experience: October 21, 2014
Canada
1 review
1 helpful vote
Follow Carey T.
Unfollow Carey T.
Send Message
Share Review
Report Review

Great service. Extremely user-friendly process. From old crappy phone to an email money transfer in a couple of weeks? Yes please :)

Date of experience: July 17, 2018
Canada
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

Thumbs Up!
December 1, 2017

This is my second cell phone purchase from Orchard. Nothing more needs to be said other than keep up the great service.

Date of experience: November 30, 2017
Canada
1 review
1 helpful vote
Follow Ken H.
Unfollow Ken H.
Send Message
Share Review
Report Review

Good experience
February 22, 2017

Order came on time and phone was in expected condition.
Very happy with purchase.
Thank you Orchard!

Date of experience: February 21, 2017
Canada
1 review
1 helpful vote
Follow Jennifer G.
Unfollow Jennifer G.
Send Message
Share Review
Report Review

Perfectly satisfactory
February 19, 2017

Quick delivery, product exactly as promised.
Would definitely recommend to anyone looking for a phone.

Date of experience: February 19, 2017
Canada
1 review
0 helpful votes
Follow A M.
Unfollow A M.
Send Message
Share Review
Report Review

Good experience
July 29, 2018

Received item in a timely manner. Happy so far with product purchase. Would recommend Orchard to friends and family.

Date of experience: July 28, 2018
Canada
1 review
1 helpful vote
Follow M P.
Unfollow M P.
Send Message
Share Review
Report Review

Excellent experience from beginning to end. Highly recommend this service.
Professional, quick and easy.

Date of experience: October 29, 2014
Canada
1 review
0 helpful votes
Follow Melina J.
Unfollow Melina J.
Send Message
Share Review
Report Review

Awesome!
November 1, 2016

Excellent customer service. I ordered an IPhone 5S and it was shipped the next day. I received it within two days.

Date of experience: October 29, 2016
Canada
1 review
1 helpful vote
Follow Margaret M.
Unfollow Margaret M.
Send Message
Share Review
Report Review

Phone was lost by Canada Post - a replacement was sent immediately, even before Canada Post admitted to the loss. Much better experience than Kijiji!

Date of experience: January 18, 2017
Canada
1 review
1 helpful vote
Follow Paul S.
Unfollow Paul S.
Send Message
Share Review
Report Review

Heard about Orchard on BlogTo and ordered a phone as an upgrade was needed,
Phone arrived the next day as described and works perfect,
Would recommend the site to anyone looking for a new phone,

Date of experience: September 29, 2014

Overview

Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.

service
152
value
151
shipping
145
returns
57
quality
136
This company does not typically respond to reviews