We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

I would like to inquire about the warranty and what happens if the phone has performance problems when you receive it ?

asked by Matt R. on 4/27/18

1 Answer
Hey Matt! Every phone comes with a free 30 day warranty. You are welcome to a full refund or a replacement phone within the first 30 days of your purchase date, so long as the phone is in the same condition that you received it in. We also offer an extended one year warranty called Orchard Care Premium (OCP). OCP offers repair coverage for any damages to your phone. If we can't repair the phone, we'll replace it. :)
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the GetOrchard staff and other customers.

Posting guidelines
Have a question about
Post Review