Easy to deal with, everything proceeded as expected. Just received my e-transfer. Great and secure way to sell my iPhone.
Great products and great costumer service, they really take a personal approach on following up on if you are pleased which is nice.
So it was time to up grade my iPhone of course the 1st place I look is ORCHARD I have bought & sold through them 5/6 times
I purchased my iPhone XR... Great Value I checked local stores prices were the same but I trusted Orchard. Before it arrived I noticed their prices had changed by $50 so I called they said they would refund immediately :) I decided to upgrade
It arrived as usually as I expected it was perfect as described
I then went ahead and downloaded their app again to sell my iPhone, I was happy with the price because again locally had been offered less.
So went ahead they sent me all of the mailing boxes bubble wrap etc and off it went I decided to take their maximum off due to the fact I was in no hurry for the monies.
I bought my phone on CC so I had a good 6 weeks :) to pay
As soon as my phone arrived I received an email saying they were paying me $30 more how great is that to get more than quoted.
So 30 days later I received a Etransfer from them VERY VERY HAPPY WITH ORCHARD
I am a returning customer and will alway be
I have gotten a few phones through this company and have always been satisfied with the products and service
This is my second time ordering and I love my phone. It works perfectly and shipped exactly as stated. I would highly recommend!
Quick to respond, excellent service and easy to use website. Would recommend getting an iPhone here to anyone!
Great service was an easy process and package was delivered on time. Phone is in as described condition and works as expected
Great product, great price, fast delivery and great service.
Whats not to like?
I would definitely recommend this company to my friends.
Orchard is a reliable honest company. They have terrific customer follow up
And support. Will buy from Orchard again and again!
This site made selling my phone so easy. I would recommend this to anyone. It was fast and convenient. I would use it again.
Arrived the next day! Great service. Couldnt be happier will definitely recommend the service to friends :)
Very solid communication throughout the process. It was a pleasure. Even the Follow-up after delivery was superb.
They did everything they said they would. Pain free and answered all of the questions I had quickly. I would definitely use them again!
Phone came on time so far so good! Just had it one day but very pleased so far! Very friendly staff and helpful too.
I bought a "like a new" iPhone and I received it as describe.
Really good price and very fast shipping!
Made buying a used phone quick, easy and reliable. Great company to use if looking for a used phone.
Service was easy to use, shipping was free, and I got what I was looking for. Staff were polite and helpful.
Phones can be kept out of the landfill and money can be put back in our pockets.
The selling process is quick and the process is painless.
The right product in the right condition delivered at the right time. Customer service was accessible and helpful.
Tracking info was accurate and I received the phone in less than two business days. 100% would recommend!
Overview
Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.
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- Toronto, Ontario, Canada
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Business History
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members