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Orchard

How would you rate Orchard?
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Canada
1 review
0 helpful votes
Follow Patrick L.
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Great service
June 7, 2018

Dropped my phone in the lake and needed a replacement ASAP. Ordered one off orchard and it arrived within 2 business days

Date of experience: June 7, 2018
Canada
1 review
0 helpful votes
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Auto correct error
January 1, 2019
Updated review

There is a typo in my review, auto correct is most likely the cause, refused should have been refunded! Sorry Orchard

Date of experience: December 31, 2018

My second order
December 3, 2017
Previous review

This is the second time I've ordered a used iPhone from orchard via Amazon. Both phones have arrived quickly and in the stated condition.
The most recent delivery there was some mix up at the post office & I was charged COD delivery., I contacted orchard and they promptly and politely refused me the money.
Good service, great phones.

Date of experience: December 1, 2017
Washington
1 review
2 helpful votes
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After a snag when I first sent my phones in, the rest of the sale went very smoothly. I would not think twice about doing business with them again

Date of experience: October 11, 2019
Canada
1 review
1 helpful vote
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Really happy with gently used iPhone. Orchard regularly updates inventory and ensures fast delivery for free! I'm definitely recommend Orchard.

Date of experience: January 7, 2018
Canada
1 review
0 helpful votes
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Phone arrived
December 16, 2016

Yes it is a gift so I have to wait til Christmas to set it up with the sim but everything looks like brand new thanks

Date of experience: December 16, 2016
Canada
1 review
0 helpful votes
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Selling my iPhone 5 with them was painless even though I had a cracked screen. Will definitely choose them if I sell again in the future.

Date of experience: November 1, 2014
Canada
2 reviews
0 helpful votes
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Order dec 20 received dec 23 fast service phone looks great thanks 5 stars would recommend to friend

Date of experience: December 23, 2016
Canada
1 review
2 helpful votes
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Great service! I've both bought and sold phones with them. Very friendly and helpful, appreciate the follow ups.

Date of experience: December 10, 2020
Canada
1 review
0 helpful votes
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Received my iPhone 6 s Plus today. It looks great. Fired it up and I'm ready to go. Quick service and at the right price.

Date of experience: August 14, 2018
Canada
1 review
0 helpful votes
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No issues
September 18, 2018

Everything worked out fine and I'm happy with my phone. This is a legitimate way to get an almost new phone at a reasonable cost.

Date of experience: September 17, 2018
Canada
1 review
0 helpful votes
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Had never heard of Orchard so i decided to test it out... i am very pleased! I will recommend and use again on next purchase.

Date of experience: August 24, 2017
Canada
1 review
1 helpful vote
Follow Mershad D.
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I am very happy to sell my phone with this team, they are very professional and extremely quick to respond. It was a good experience

Date of experience: January 8, 2018
Canada
1 review
2 helpful votes
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If you wanna sell your old iPhone, use Orchard, you'll get more money here and they will do the work for you.
BEST!

Date of experience: October 31, 2014
Canada
1 review
0 helpful votes
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As promised
April 25, 2018

Arrived quickly and in excellent condition. No scratches. Excellent communication with clients. Will definitely use orchard again

Date of experience: April 24, 2018
Canada
3 reviews
13 helpful votes
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Highly recommended
May 14, 2019

IPhone 5 is exactly as described.The price is good.
Fast shipping. Will definitely buy again.
Thanks Guys

Date of experience: May 14, 2019
Canada
1 review
0 helpful votes
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Absolutely amazing service, extremely friendly and patient customer support. Such a spectacular experience overall buying and selling.

Date of experience: October 24, 2014
Canada
1 review
0 helpful votes
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Ordered an Iphone 5, received it before expected. The phone was just as advertised and just as easy to set up. Not one complaint.

Date of experience: November 18, 2016
Canada
1 review
0 helpful votes
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A great way to sell your used phone for a fair price. Orchard was very easy to use and the payment came as promised

Date of experience: June 26, 2018
Canada
1 review
1 helpful vote
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Just sold my iPhone 5 through the Orchard app. Great experience, fair prices and got constant follow ups through email about the whole process.

Date of experience: April 24, 2014
Canada
1 review
0 helpful votes
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Perfect
September 27, 2017

Used Orchard three times now and the service offering is excellent. I don't know how they keep getting better and faster but they do.

Date of experience: September 27, 2017

Overview

Orchard has a rating of 3.5 stars from 701 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Orchard most frequently mention customer service, good condition and new phone. Orchard ranks 1st among Iphone sites.

service
152
value
151
shipping
145
returns
57
quality
136
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