This company sold me a class ring that was fake gold. I have tried to email them several times, they will not respond, I chatted with someone else within the company personnel, they asked a bunch of questions, and acted like they wanted to help, then asked for $5 and told me to fill out a form. I will not ever order from this company again. They rip you off, and sell you fake jewelry..

Date of experience: January 31, 2025

Alan S. — Getnamenecklace Rep

3 weeks ago

Dear Paula,

We are sorry to hear that.
Could you please send email to support@getnamenecklace. Com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Q&A (14)

Question

Hi I've ordered a wallet but I populated a wrong g email address can you assist on that

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Question

Do your necklaces contain Cadmium

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Question

Placed an orser and still havent recieved why

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Question

Do the rings last are they good quality just bought as a gift and want to make sure it will last her and be worth giving.

Answer: It depends on which ring and the use. I bought two different rings. One with a thick band and one with a small one. The small one broke within a week but they are replacing it. The thick one is still doing good.

By kaitlyn m., over a year old

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Question

When will my rings arrive it's been a month now

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Question

Where is my order????? I want my money back if you can't get this to me NOW!!!! Order # 1383419

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Question

I ordered a necklace of baby feet and I don't have an order number. You have my wrong email address. I'd like to cancel my order.

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Question

How can you say 'refund if not satisfied!' When you have not fulfilled my order??!!

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Question

What is my purchase....necklace order # 1333474, says shipped from China :( April 1st.............Tracking says it's in Los Angeles, awaitingUPS

Answer: My order has been saying the same thing for almost 3 weeks now. Very frustrated. I hope you get your purchase soon. How long ago did you order it? I ordered a necklace over a month ago! Unbelievable

By Kelly S., over a year old

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Question

Did you change my order number ? I tried to check the status and says item number not found. No customer service phone number? This is ridiculous!!

Answer: It's a fraud company they charged me for my order in nov 2019 and I have never received my order it's now end of dec. 2019 and now they won't answer me and it's a cloned fraud site. Stay away

By Danielle G., over a year old

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Overview

Getnamenecklace has a rating of 1.2 stars from 302 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Getnamenecklace most frequently mention customer service, tracking number and mothers day. Getnamenecklace ranks 159th among Custom Jewelry sites.

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This company responds to reviews on average within 54 days

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Custom Jewelry
KWUN TONG Kowloon, Hong Kong, China
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Company Representative

Alan S.

Typically responds within 54 days

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