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Getlumina

How would you rate Getlumina?
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Ohio
1 review
0 helpful votes
Follow Barbara M.
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Lumina's website has a user friendly interface and is loaded with all the information necessary to facilitate your purchase decision. I made mine within an hour of browsing through product features. Now eagerly waiting for my camera to arrive.

Date of experience: April 11, 2022
New York
1 review
0 helpful votes
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Simple online ordering and the cam I received was easy to set up and install. Very impressive picture quality and amazing AI features, especially background blurring. I personally think Lumina is a very practical and yet futuristic product.

Date of experience: April 6, 2022
New York
1 review
0 helpful votes
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Great camera features for the price. Customer service was also prompt in responding to my inquiries. When I received the unit, tech support helped me with installation and setup. Great product. I am 100% satisfied with my purchase.

Date of experience: April 8, 2022
Texas
1 review
0 helpful votes
Follow Kara J.
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I was researching for a good quality 4k camera when I found Lumina. They have an amazing product with impressive build quality and great AI features. Frequent software updates keep improving the user experience. These guys deserve a 5 star rating.

Date of experience: April 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Eileen M.
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If you have specific requirements for a 4k camera, like I did, then this website has all the information and demos that could be very helpful in your decision making process. Their customer support staff is also knowledgeable and super nice. A big thanks for the team Lumina.

Date of experience: April 8, 2022
New York
1 review
0 helpful votes
Follow Bryan R.
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My first experience with Lumina has been amazing. The website was easy to navigate and all the important product information was easily accessible. Ordering was smooth and I got the shipment right on time. I have used the camera for quite a few days and I am fully satisfied with it.

Date of experience: April 5, 2022
New Jersey
1 review
0 helpful votes
Follow Shelley G.
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Very useful product info on specs, features and build quality available on Lumina website. We were able to make an informed buying decision after watching demo videos. When we received the product and used it for the first time we were amazed by the video quality.

Date of experience: March 31, 2022
Texas
1 review
0 helpful votes
Follow Sheri J.
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This is my third purchase from Lumina. Bought two cameras for myself and this one is for my cousin. The product is excellent and it is simple to set-up and install. After sale tech support is also excellent. You can't go wrong with these guys.

Date of experience: April 5, 2022
Texas
1 review
0 helpful votes
Follow Kelly L.
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Good quality camera that is cost effective as well. Shipping delay but customer service kept me in the loop. Packaging was super impressive. I took help from the technical support team in setting up and optimizing the unit. My experience so far has been satisfactory.

Date of experience: February 10, 2022
Washington
1 review
0 helpful votes
Follow Jeanne M.
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Easy to use camera packed with great features. Customer service has been very responsive and informative during the shipping delays. New product, so the software needs updates, lots of them, and they are releasing them on an almost daily basis. We are getting there Lumina, keep it up!

Date of experience: December 30, 2021
Massachusetts
1 review
0 helpful votes
Follow Jax J.
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Easy to use website with nicely laid out product info. My cam arrived in excellent condition. Had a few issues with installation and the technical support team was prompt and helpful. Highly recommend Lumina!

Date of experience: February 15, 2022
Michigan
1 review
0 helpful votes
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Communication, tech support, customer service and the product itself, are all excellent. Experienced a few software glitches but I was told they will be fixed in the upcoming updates. My overall experience with this company has been amazing.

Date of experience: January 25, 2022
Pennsylvania
1 review
0 helpful votes
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The CS person who worked with me was truly knowledgeable about the products and provided top-notch tech support. Overall, a satisfactory experience using Lumina. I have some reservations though which the company has promised to address soon.

Date of experience: November 16, 2021
New York
1 review
0 helpful votes
Follow Phillip J.
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My questions were answered quickly via chat while I was waiting for the shipment. The camera arrived in a well protected packaging and is easy to operate. Picture quality exceeds expectations and software features are impressive.

Date of experience: December 10, 2021
California
1 review
0 helpful votes
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Great team to work with! Encountered some bugs but customer service was very helpful in getting them fixed within a day. Cameras are working perfectly with excellent quality of picture. No complaints!

Date of experience: October 28, 2021
Mississippi
1 review
0 helpful votes
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After opening the package it only took a couple hours and I was totally set up. Lumina cam has made my life so much easier! Picture quality is really good for both indoor and outdoor and AI features are excellent.

Date of experience: February 10, 2022
Illinois
1 review
0 helpful votes
Follow Amber J.
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High quality unit at a decent price. Amazing AI features. I Love the background blur function, still exploring more features though. Friendly and knowledgeable customer service. Excellent experience with Lumina!

Date of experience: November 11, 2021
Georgia
1 review
0 helpful votes
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The system was quite easy to install with only minimal networking knowledge! But even then the technical support was readily available and I got response for my queries in a matter of minutes. Highly appreciated.

Date of experience: March 9, 2022
Connecticut
1 review
0 helpful votes
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Lumina offered an excellent deal and made placing my order simple. They shipped it without a hiccup and even though I haven't received my camera yet, the customer support is in constant contact with me.

Date of experience: February 9, 2022
India
1 review
0 helpful votes
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Technical support reps were fantastic. They assisted me in fine tuning the right settings that fulfilled my specific filming requirements. As a result, my overall experience with Lumina exceeded expectations and now I am a very satisfied customer!

Date of experience: January 20, 2022

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3