Delayed shipping but other than that everything has been amazing so far. Love the high resolution picture quality and the software is very easy to use. Customer service is also very helpful and friendly.
I backed this product and was immensely happy when I received it, especially, when so many backers were facing shipping delays. Did the product live up to the promise? On Mac, yes. On Windows, we don't know yet.
The customer support representatives were knowledgeable about the product. They explained everything in detail and remotely guided me through the installation. I have been using the cam for almost a week and I am very happy with it.
Customer service answered all of our questions prior to purchasing the camera and were never pushy. Everything worked fine and the unit was simple to install. After-sale assistance was even more impressive in helping us optimize the settings.
Overall a great 4k camera. The pricing was excellent with impressive AI features. We are quite pleased with its performance so far and would strongly recommend Lumina.
Had a minor issue with my order but it was rectified by customer service immediately. The cameras were exactly as advertised. High quality results, robust body and beautiful design. I'm extremely satisfied and will definitely recommend getlumina.com to anyone.
Good quality unit with easy setup and blends in nicely with my Macbook. Shipment took a while to arrive that caused some disappointment but after checking the product quality I must say it was well worth the wait. Will definitely order another Lumina.
Fantastic website with useful product information and demos. Easy ordering and very helpful customer service. Looking forward to receiving my 4k cameras. Thank you.
Well-made product with impressive picture quality. However, I was irritated by bugs in the software initially. The good thing is they are patching them fast by releasing fixes almost every day. My overall shopping experience with getlumina.com has been excellent.
Great cameras, fair pricing and a knowledgeable and courteous customer service that puts the customers first. getlumina.com is one of the best online sellers I have dealt with recently. Highly recommend them.
Amazing 4k cameras and the post sale support is even better. They helped me with installation and made sure everything was working perfectly through frequent follow-ups. You can't go wrong with these guys.
I've purchased a couple of Lumina 4k cams and am quite pleased with the product build, picture quality and smart features. Their customer support team is also very efficient and dependable. Will happily buy another Lumina cam.
Excellent customer service. They answered all my queries in a polite manner and thoroughly explained to me how a 4k system could drastically improve the user experience. I've been using the product for almost a week and am very happy with it.
Considering other options on the market Lumina isn't a bad choice at all. Good quality hardware and excellent AI features. I had a few issues with the product initially and was quite frustrated when the company CTO himself spoke to me and resolved them. You don't get that kind of support elsewhere. I think I am gonna stick with Lumina and give them whatever time they need. Thanks.
I'm upgrading to Lumina's 4k system. Their website provided a wealth of information and when I contacted the customer service they were prompt and knowledgeable, never pushy. Yet to receive the product, so I may be updating my review pretty soon.
Very useful information about the specs and features of the 4k cams available on the Lumina website. Customer support is responsive and knowledgeable, ready to answer any questions and make honest recommendations for the product, even if that's a competitor brand, that best suits your requirements.
We've been using a Lumina camera for over two months and are completely satisfied with it. We will never switch to anything else and also recommend it to everyone.
Whenever I encounter a problem with the camera software, I reach out to the customer service and they take care of it right away. They have literally walked me through step by step to get my camera running smoothly. Amazing team.:+1:
Lumina was recommended to me by a family member. The website provided comprehensive information on the specs and various product demos, allowing me to make an informed decision about the purchase. I can't wait to try it for the first time.
The 4k camera was well described and reasonably priced as well. Arrived in nice packaging and equipped with all useful accessories including a cool snap on privacy cover. Made with good quality aluminum and has slick trendy looks. Top notch!
Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.