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Getlumina

How would you rate Getlumina?
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1 review
0 helpful votes
Follow Gunner P.
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Fantastic camera, looks beautiful and has amazing features. Delivery was a bit delayed but customer service kept me informed. Very pleased with my purchase but also looking forward to the next software update.

Date of experience: January 20, 2022
New York
1 review
0 helpful votes
Follow Sarah W.
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These cams speak for themselves and the website is well-designed with all the product information and video demonstrations you will need. Plus, I was able to take advantage of an amazing discount offer.

Date of experience: March 22, 2022
Florida
1 review
0 helpful votes
Follow Nichole K.
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Customer service answered all my questions before ordering. I got the camera late probably because of global supply chain issues which is understandable. I have used Lumina only for a day and I am very satisfied with it so far. Will update my review if I encounter any issues.

Date of experience: October 29, 2021
Texas
1 review
0 helpful votes
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All of the Scalable Press products that I've been selling through my website have been wonderful with a high customer satisfaction rate. The printing and stitching quality has also been truly impressive. What more could you ask for?

Date of experience: March 28, 2022
Virginia
1 review
0 helpful votes
Follow Shelia G.
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Purchased 2 Lumina HD cams. It took them so long to get here that I had almost forgotten about them. Supply chain issues, global component shortages, I was told. Nonetheless, the product is good quality. Can't say yet if it was worth the wait. Will keep posting updates.

Date of experience: November 9, 2021
Texas
1 review
0 helpful votes
Follow Misty A.
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I've been using Lumina for quite a few weeks now. My experience with the product has been nothing short of good but not excellent so I'd be giving them 4 stars and not 5. Like every other product this camera has its pros and cons. Nice hardware and integration, reliable after sale support and an awesome promise are the aspects that make Lumina stand out in the competition. They have all it takes to get to the top spot and they only need a few right software updates. The sooner the better. Thanks.

Date of experience: January 24, 2022
Massachusetts
1 review
0 helpful votes
Follow Silas Luis S.
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Product specs and demos were available on the website and proved very helpful after I received the product. I've been using it since yesterday utilizing the basic video function and haven't got into more advanced features yet. So far I am satisfied but if something comes up, I'll definitely update my review.

Date of experience: January 27, 2022
New York
1 review
0 helpful votes
Follow Kay E.
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Excellent product and even better customer support. I love how all the relevant information is available on their website complete with product demos. So, you have a fair idea of what you are getting. My verdict is even if the camera doesn't exceed expectations it definitely lives up to the promise!

Date of experience: January 25, 2022
Ohio
1 review
0 helpful votes
Follow Jane L.
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Customer support answered all of my questions before I bought the cam. Post sale assistance was even better. They helped me install the system and optimized the settings for me. A fantastic company to work with!

Date of experience: February 18, 2022
California
1 review
0 helpful votes
Follow Robert M.
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The whole process from online buying to delivery and installation was simple and painless. It was completed in a reasonable amount of time as well. When there was an issue or I needed information about something their customer service was readily available.

Date of experience: March 15, 2022
Wyoming
1 review
0 helpful votes
Follow Ariel G.
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Easy to install. Some software related issues though but a new and ambitious product so totally understandable and I can live with it. Getting software updates almost every day so yeah we are getting there. Other than that everything is good.

Date of experience: December 14, 2021
New York
1 review
0 helpful votes
Follow Laverne V.
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Amazing product, cool design and very impressive features. Only issue is the software can be difficult at times and customer service takes a bit longer to respond than ideally they should. I really hope they improve on these aspects of the service and make the user experience even more satisfying.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
Follow Gretchen V.
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Amazing build quality, feels robust and premium. Functionality is also good but there is a room for improvement and software updates are really helpful in that department. Other than that overall a great effort and a cool new product. Can't compare them with older products because they are the reason I supported these guys. Will continue to support them in the future as well.

Date of experience: December 23, 2021
Missouri
1 review
0 helpful votes
Follow Shannon L.
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Lumina support team provided appropriate advice to help make me decide. Delivery took a while but they had informed me even before I placed the order. The overall components quality is very impressive and installation support is also highly appreciated.

Date of experience: January 26, 2022
California
1 review
0 helpful votes
Follow Alice D.
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This is the first time I've purchased this system and I can tell you it has excellent video quality. I am not so sure about the AI features though as I encountered a few glitches. The company reps however promised to address all the software related issues in the upcoming updates. Fingers crossed.

Date of experience: February 9, 2022
North Carolina
1 review
0 helpful votes
Follow Harriet A.
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High quality cameras at a very reasonable price. Very useful artificial intelligence features that make the user experience even more interesting. Excellent tech support as well. I am very happy with the product. Thanks.

Date of experience: October 25, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Josefina E.
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Very helpful customer service. All the relevant information available on the website as well. Easy to install set-up. Great picture quality. Software needs improvements and I am told critical updates are on the way.

Date of experience: January 6, 2022
Illinois
1 review
0 helpful votes
Follow Jeannette E.
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They keep updating their software so the user experience keeps improving. 2 months ago I was the biggest critic of Lumina but now I love it. Their tech support is also outstanding and had my back throughout the journey. I have no hesitation in recommending Lumina to everyone.

Date of experience: March 18, 2022
Oklahoma
1 review
0 helpful votes
Follow Harold H.
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Lumina team are on top of their game and up to date with technology. There is enough information provided on their website to help you decide if their unit is suitable for your needs. But, do keep in mind their product is new and quite ambitious so the software will always be needing updates.

Date of experience: February 16, 2022
New York
1 review
0 helpful votes
Follow Milo T.
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Online ordering was a breeze. I had several compatibility questions and the technical support team was quick to answer them all. Excellent service and an impressive product.

Date of experience: March 31, 2022

Overview

Getlumina has a rating of 3.5 stars from 363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Getlumina most frequently mention customer service, tech support and picture quality. Getlumina ranks 4th among Camera sites.

service
2
value
3
shipping
3
returns
2
quality
3