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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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Fast shipping is what I needed thanks < - this was my original comment. I had ordered the part on Monday, June 29th. The indication was I would receive the part the next day, Tuesday, June 30, which is why I ordered from them in the first place. But I didn't receive the part the next day as promised. I didn't receive it the following day either. I also had no tracking number provided to me. Their site said my order was "being processed." It remained in that status for the next three days. I also had no response/reply to my question when I asked about shipping and tracking. Exasperated, I ordered an aftermarket part from Amazon because I couldn't wait any longer and had no idea what was going on with my order. I finally did receive the part on Thursday, July 2nd.
Excellent shipping time! Excellent Customer Service! I made a mistake and placed a 2nd order. An email to customer service cancelled that mistake before I even had time to check the email the next morning.
Very happy with my experience.
All went as expected. Thank you.
Right part, good price, parts manual was easy to follow along with schematics and wiring diagram made for painless diagnostics.
It worked and showed up on time
Very easy and friendly, but I don't think it was the original part but it works
Helpful site and information - identified the two parts I needed and order entry was easy.
Quick delivery - finished the repair - saved a lot of time and money
Fair price and shipping.
Good
A+
I was very happy with my purchase. It saved me a lot of money. I was able to install it myself, with a 'little'
Assistance from my neighbor. I also saved the 'service call fee' and the 'overstated cost' of the element'.
I am 82 years of age...
Great product at a great price! I'll be back and will be sure to recommend to others.
It would have been great to have more information about this LG part, like why it comes up when I look for my Samsung's smc-u386a class h
In the end, it ended not being compatible with the part I needed because of the thread size in the axel. This information would have been useful to know.
Easy to find part. Price may a bit expensive
Prompt delivery, product exactly what I needed.
Fast and easy
Expensive but easy to use
I ordered a washer machine drain pump. Your site indicated 2 day delivery but the part did not come for 5 days. I was expecting to have it a lot sooner and specifically ordered from your site because I was thinking I would have in 2 days. The part finally arrived and it has been installed and seems to be working great. I was not happy about the delivery time.
Burner shipped quickly, installed, no issues...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members