Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

4.0

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
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Mark C.
2 reviews
0 helpful votes
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Fast shipping is what I needed thanks <
July 9, 2020

Fast shipping is what I needed thanks < - this was my original comment. I had ordered the part on Monday, June 29th. The indication was I would receive the part the next day, Tuesday, June 30, which is why I ordered from them in the first place. But I didn't receive the part the next day as promised. I didn't receive it the following day either. I also had no tracking number provided to me. Their site said my order was "being processed." It remained in that status for the next three days. I also had no response/reply to my question when I asked about shipping and tracking. Exasperated, I ordered an aftermarket part from Amazon because I couldn't wait any longer and had no idea what was going on with my order. I finally did receive the part on Thursday, July 2nd.

Date of experience: July 9, 2020
Justine D.
2 reviews
0 helpful votes
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Excellent shipping time!
July 9, 2020

Excellent shipping time! Excellent Customer Service! I made a mistake and placed a 2nd order. An email to customer service cancelled that mistake before I even had time to check the email the next morning.

Date of experience: July 9, 2020
Anita B.
1 review
0 helpful votes
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Very happy with my experience
July 9, 2020

Very happy with my experience.

Date of experience: July 9, 2020
Frank R.
1 review
0 helpful votes
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All went as expected
July 9, 2020

All went as expected. Thank you.

Date of experience: July 9, 2020
Jason T.
3 reviews
0 helpful votes
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Right part, good price, parts manual was easy to follow along with schematics and wiring diagram made for painless diagnostics.

Date of experience: July 9, 2020
Christian D.
1 review
0 helpful votes
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It worked and showed up on time
July 9, 2020

It worked and showed up on time

Date of experience: July 9, 2020
Jorge V.
1 review
0 helpful votes
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Very easy and friendly, but I don't think it was the original part but it works

Date of experience: July 9, 2020
Karl K.
1 review
0 helpful votes
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Helpful site and information
July 9, 2020

Helpful site and information - identified the two parts I needed and order entry was easy.
Quick delivery - finished the repair - saved a lot of time and money

Date of experience: July 9, 2020
rick p.
1 review
0 helpful votes
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Fair price and shipping
July 9, 2020

Fair price and shipping.

Date of experience: July 9, 2020
KENT B.
1 review
0 helpful votes
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Good
July 8, 2020

Good

Date of experience: July 8, 2020
Benny P.
2 reviews
0 helpful votes
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A+
July 8, 2020

A+

Date of experience: July 8, 2020
Joan W.
1 review
0 helpful votes
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I was very happy with my purchase
July 8, 2020

I was very happy with my purchase. It saved me a lot of money. I was able to install it myself, with a 'little'
Assistance from my neighbor. I also saved the 'service call fee' and the 'overstated cost' of the element'.

I am 82 years of age...

Date of experience: July 8, 2020
Greg G.
1 review
0 helpful votes
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Great product at a great price!
July 8, 2020

Great product at a great price! I'll be back and will be sure to recommend to others.

Date of experience: July 8, 2020
Diego N.
2 reviews
0 helpful votes
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It would have been great to have more information about this LG part, like why it comes up when I look for my Samsung's smc-u386a class h
In the end, it ended not being compatible with the part I needed because of the thread size in the axel. This information would have been useful to know.

Date of experience: July 8, 2020
Danny S.
1 review
0 helpful votes
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Easy to find part
July 8, 2020

Easy to find part. Price may a bit expensive

Date of experience: July 8, 2020
Mary A.
2 reviews
0 helpful votes
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Prompt delivery, product exactly what I needed.

Date of experience: July 8, 2020
jerry a.
2 reviews
0 helpful votes
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Fast and easy
July 8, 2020

Fast and easy

Date of experience: July 8, 2020
ken X.
3 reviews
0 helpful votes
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Expensive but easy to use
July 8, 2020

Expensive but easy to use

Date of experience: July 8, 2020
Melissa T.
3 reviews
0 helpful votes
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I ordered a washer machine drain pump
July 8, 2020

I ordered a washer machine drain pump. Your site indicated 2 day delivery but the part did not come for 5 days. I was expecting to have it a lot sooner and specifically ordered from your site because I was thinking I would have in 2 days. The part finally arrived and it has been installed and seems to be working great. I was not happy about the delivery time.

Date of experience: July 8, 2020
Kean M.
1 review
0 helpful votes
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Burner shipped quickly, installed, no issues...

Date of experience: July 8, 2020