On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
Very satisfied with overall experience. Happy with the price of the genuine replacement part.
Slow delivery.
The part was a exact replacement;was a far price,the shipping price sucked,all in all very happy
Fast shipping, fair price, OEM parts. However it was shipped in a box, and both the box and parts smelled like mold and mildew real bad. Threw the box out and had to leave the part on the patio for a week before the smell went away. Now it's ok.
EASY and better than expected!
First shipment did not reach me for some reason but a replacement shipment was sent quickly.
So far, very easy to find the exact part I needed. Install went well and oven now baking properly.
Had the part needed and got it to me quickly. Part is installed and working great.
Shopping was easy. Thank you.
The right part for my high Ed but out of date cook top.
Really appreciate how soon I had the product after ordering.
As I mentioned in a note to you earlier I was very satisfied with your speed of completing my order and the unit was installed and worked better than the original. Thanks again.
Simple installed and working. I watched replacement video...very very helpful.washer still leaked over bottom front of door but noticed scum buildup on bottom clear plastic mating part to door seal and cleaned it and completely and this solved the problem.
Quick shipment and smooth process. I'll definitely use them again if I need a replacement part.
Very easy to find the part I needed, they had it in stock for a great price and offered two day shipping. The fact that they don't accept any returns, while understandable, is a definite drawback. I am less likely to buy from them in the future because the part I bought, though the service manuals indicated it was the part I needed to replace to fix my dishwasher, did not fix my problem. Now I'm stuck with a broken dishwasher and a part worth over $150 that is useless to me. Again, it is not their fault, but the no return policy will definitely give me pause before buying from them in the future.
Unfortunately Customer Support was unable to combine orders that were placed back to back to eliminate shipping charges. Upping our price by $10. Not my idea of great service, sorry.
So far so good.
Very easy to order product very good info on parts very good but delivery dates where misleading original date was two days it took over a week UPS sucks use FedEx next time.
I ordered the wrong valve on order ******* which. I will be returning for credit. Replaced by this order. Have returned wrong part, waiting for refund
Easy to search for parts, found an OEM replacement at the most reasonable price. Also, part was made in the USA.