Genuine Replacement Parts

The part was a flip up cover on a pull out drawer for an LG refrigerator. I had tried other places online that I shop but nothing gave me the correct part when I put in my refrigerator Model. I received queries on similar refrigerators but the part would have been wrong. I received the part packed very well. The only negative that I have to say is that the film covering the part to protect it from scratches and such was not completely covering the part. That is a manufacturing problem, I suppose. But maybe you guys can pass that on to them. There were multiple finger prints that, for what ever reason would NOT wash off. Some fine scratches but not exactly noticeable, but still when you pay money for something that isn't a discount, you want it to be in perfect condition. But like I said, that is a manufacturing issue. I will definitely order from you guys if ever I need a replacement part. I am just glad I didn't have to wait a month to get it from China.

One of the worst buying experiences I have had. Part number listed on website was not what I received and company will not admit fault and shift fault to the buyer saying that I bought the wrong product. Ended up having to pay for return shipping because I am tired of trying to argue with them via email. Also tried to tell me the part I wanted would not work for the the appliance I had (not true - bought the part from Amazon and it works great).
Would not buy from ever again.

They took my money the day I ordered my part. I order a part but I had to email them that I had not got a email of shipment. Now I get emails from the company and usps has been so exciting and ridiculous to the point I wish I had just waited.

I bought a part for my mothers oven and they sent me the wrong part. It was too wide and not long enough. Then when I tried to return it for my refund they wouldn't give me a full refund wouldn't give me a shipping label. Altogether I would have been getting only a third of my money back. On top of that they tried to procrastinate and prolong my return so my sixty days would time out. Not trying to sound like a Karen here, but if you wanna save yourself the hassle and money just go to Sears or something.

The Maytag Genuine Washer Lid arrived the very next day. I was pleasantly surprised. The product arrived before I made arrangement for the authorized Maytag Repairman. However, I was able to access a YouTube demonstration video providing adequate instructions for me to install the lid on my own. I was able to do my laundry that weekend. Waiting for the repairman could take several days.

I ordered pump water for Maytag washer. I placed an order on Thursday evening, it came on Sunday! Even though it was a New Year. Price was okay. For sure I will use this company in the future. Placing order was super easy.

After confirming the model stove I own, I ordered the stove top knob I needed. It works great! Hope it lasts longer than the original knob that broke after 2 years.

I received the wrong part even though the model number to my dishwasher was given correctly. No big deal, I returned it. That's when the problem started. I received an email (you can't ever reach them by phone) that my $289 refund was denied because it wasn't returned in the manufacturer's box. I received it in a plain cardboard box, wrapped in a plastic bag. I responded by letting them know this. They state their distributor told them otherwise, therefore no refund. So they now have the wrong part and my money and if I want wrong part back, it costs $10. I filed a complaint with PayPal. Now they're claiming the part was used. I'm sure it is since it was not in the manufacturer's box. The part was so completely different that my husband didn't even attempt to install it. Horrible customer service. Very upsetting. I feel like I'm the bad guy. If I could give no stars, I would.

My experience with Dappz was similar. I purchased a part for my Samsung washing machine. The web site showed several in stock. I placed my order and paid through PayPal. I was told that my order would arrive on 12/22/16. I received nothing.

On 12/23/2016 I received a refund notification from PayPal. I have yet to receive communication from Dappz regarding the order. I went to the web-site to look it up but it says there is no record of past orders. I have an order number, confirmation of my order, and received a refund. Hmm?

While on the website, I noticed that PayPal is no longer listed as a payment option. PayPal probably dropped them due to their shady shenanigans. I placed a new order with a reputable company. Unfortunately, me and my kids will spend Christmas at the laundry mat so that we have clean clothes for work and school.

Received part promptly, well protected to avoid possible damage. The glass shelving had 2 part, one stationary and one that slides. The glass in the sliding part was not completely in alignment. Poor quality control. Fortunately I was able to slide glass into its proper place with out incurring damage.

I purchased a pair of drawer rails to repair my broken ones for my refrigerator two weeks ago. The item description on their website says," both rails (left and right)...", when I got the package, I was happily cleaning out my stuff on those two shelves so that I can put the rails in. When I opened the package, I only got the right rail, no left rail. So I emailed them. They told me the description on their website is wrong (like it is my fault, not theirs), so I can either buy the left rail from them or return the whole thing to them. Unbelievable.

I used their web interface to find a replacement part for a specific
Dishwasher model. The site suggested the wrong part. They sent
That part, invoicing as the requested part. It has been a nightmare
Getting their support to acknowledge any problem or send an RMA.
They say I will need to pay for the shipping to resolve their mistake.