Thumbnail of user dk155

d k.

Contributor Level

Total Points
81

1 Review by d

  • Genuine Replacement Parts

10/16/18

I purchased a pair of drawer rails to repair my broken ones for my refrigerator two weeks ago. The item description on their website says," both rails (left and right)...", when I got the package, I was happily cleaning out my stuff on those two shelves so that I can put the rails in. When I opened the package, I only got the right rail, no left rail. So I emailed them. They told me the description on their website is wrong (like it is my fault, not theirs), so I can either buy the left rail from them or return the whole thing to them. Unbelievable.

d Has Earned 1 Vote

D K.'s review of Genuine Replacement Parts earned a Very Helpful vote

d hasn’t received any thanks yous.

d doesn’t have any fans yet.

d isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user scottg2129
4/20/24

I ordered three parts, and received two that were wrong. I sent photos clearly showing the error...

Thumbnail of user brucek723
4/14/24

C Service followup on my 'wrong part' SOS was puny; faIled to if, locate, or send the part I...