Genuine Replacement Parts
business logo of Genuine Replacement Parts

Genuine Replacement PartsReviews 10,768

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Genuine Replacement Parts?
grey star
grey star
grey star
grey star
grey star

Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
301
shipping
314
returns
151
quality
283
This company does not typically respond to reviews

Instant Feedback

73,570 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Share Review
Report Review

Door frame
March 26, 2023

Item was received as scheduled and packaged in good condition.
Frame was exact replacement for broken part.

Date of experience: March 26, 2023
Florida
2 reviews
0 helpful votes
Follow David P.
Unfollow David P.
Share Review
Report Review

Disappointed!
March 26, 2023

Service was good, fast and effective. I received the part placed it on my dryer only to find out but the part doesn't work! It still rotates just like the old broken one, so I'm no further ahead. I just took the other knob from the other side of the dryer and am using that for both functions.

Date of experience: March 26, 2023
Pennsylvania
1 review
0 helpful votes
Follow Julie U.
Unfollow Julie U.
Share Review
Report Review

Happy with my purchase!
March 26, 2023

My refrigerator parts were easy to locate on this site.
Shipping was fast, order was accurate and came nicely packed.

Date of experience: March 26, 2023
Florida
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Whirlpool junk
March 25, 2023

Ordering and shipment ok.
Upon receiving and installing ice bin, for a week worked great, BUT ice bin again shattered, cracked at bottom of bin. PLASTIC BIN NOT STRONG ENOUGH as auger pulls thru. Whirlpool product.

Date of experience: March 25, 2023
Tennessee
1 review
0 helpful votes
Follow Dennis U.
Unfollow Dennis U.
Share Review
Report Review

Good Experience
March 25, 2023

Ordering process was quick and efficient. Parts were shipped the next day and were just what I ordered

Date of experience: March 25, 2023
Illinois
1 review
0 helpful votes
Follow Ed U.
Unfollow Ed U.
Share Review
Report Review

First time experience.
March 24, 2023

Entire process was great. They had the part I needed for a reasonable price and delivered it in a timely manner.

Date of experience: March 24, 2023
Colorado
1 review
0 helpful votes
Follow Stephen I.
Unfollow Stephen I.
Share Review
Report Review

Great customer service and support
March 23, 2023

My part wasn't packed well and arrived broken. With that said the support I received and the quickness I received the replacement part is why I would recommend using this company. They took very good care of my situation.

Date of experience: March 23, 2023
California
1 review
0 helpful votes
Follow Monica U.
Unfollow Monica U.
Share Review
Report Review

Perfect fit
March 22, 2023

Glad I found a place where I could get the original part for my older Maytag dryer. The part is the exact part not a knock off like other places. If you want Original parts, this is your place.

Date of experience: March 22, 2023
New York
1 review
0 helpful votes
Follow Josephine D.
Unfollow Josephine D.
Share Review
Report Review

Maximize the space in the freezer
March 22, 2023

Great company to work with. Shelf was shipped and delivered as promised.
This shelf gave me the opportunity to add extra usable space in my freezer.
Used the model number to find the part and this company had it at the lowest price.
Will order from them again if needed.

Date of experience: March 22, 2023
Wisconsin
1 review
0 helpful votes
Follow Cal I.
Unfollow Cal I.
Share Review
Report Review

Phony part description
March 21, 2023

The part that I wanted was pictured with a description of a completely different part that I had no use for so I sent it back. I have to pay shipping in both directions which in this case amounted to almost 50% of the cost of the part!
Will not do business with this company in the future!

Date of experience: March 21, 2023
Washington
2 reviews
0 helpful votes
Follow Nino Joseph J.
Unfollow Nino Joseph J.
Share Review
Report Review

As the title said, I'm impressed of how the company relayed shipping information step by step even the 1 day delay by Fed Ex which was understandable.

Even more impressive is the part itself is better than the OEM in part if the construction and lint screen material. I'm certain itself will last longer than my dryer. Thanks again

Date of experience: March 21, 2023
North Carolina
1 review
0 helpful votes
Follow Maria S.
Unfollow Maria S.
Share Review
Report Review

Keep up the good work. You are the go to company when we cannot find the OEM parts we need. Maria

Date of experience: March 20, 2023
Georgia
1 review
0 helpful votes
Follow Carlton Z.
Unfollow Carlton Z.
Share Review
Report Review

Great service
March 19, 2023

Very fast service to receive the part. Sadly the part didn't work and the oven is still broken. No sure about the return policy.

Date of experience: March 19, 2023
Massachusetts
1 review
0 helpful votes
Follow Rob L.
Unfollow Rob L.
Share Review
Report Review

Good Experience
March 19, 2023

The website was one of the only ones that was able to identify both parts I needed when searching using keywords. The ordering process was easy and delivery was quick.

Date of experience: March 19, 2023
Nebraska
1 review
0 helpful votes
Follow Luann R.
Unfollow Luann R.
Share Review
Report Review

Good product
March 19, 2023

I received a quality replacement part in just a few days and installed it with no problems. Washing machine is functioning well.

Date of experience: March 19, 2023
Texas
1 review
0 helpful votes
Follow Bryan J.
Unfollow Bryan J.
Share Review
Report Review

The order process was straightforward. I managed to get the needed part number from Maytag however the almost $400 dollar price tag from Maytag was off-putting. Genuine Replacement Parts had the same part for MUCH less.

The part is now installed and the washer is much quieter. Very happy overall.

Date of experience: March 19, 2023
Arizona
1 review
0 helpful votes
Follow Rob C.
Unfollow Rob C.
Share Review
Report Review

OEM LG Part
March 20, 2023

Insanely fast 2 day shipping. Right part. Genuine LG dishwasher motor. Cheaper than Amazon knockoff part. Thank you.

Date of experience: March 18, 2023
Mississippi
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Dryer
March 18, 2023

It was a great experience. The part that was order fit and works like it should.

Date of experience: March 18, 2023
Washington
2 reviews
0 helpful votes
Follow Michele M.
Unfollow Michele M.
Share Review
Report Review

I placed an order on Wednesday and the part arrived on Thursday it also has a great price in comparison to the same part on other sites.

Date of experience: March 18, 2023
Maryland
1 review
2 helpful votes
Follow Mike K.
Unfollow Mike K.
Share Review
Report Review

Whirlpool fridge light switch
March 17, 2023

Part provided, described as a direct replacement, did not match original. Once installed, door open alarm came on every 15 minutes. I added a 1/8 shim of wood to the door panel which depressed the replacement switch; problem solved. Why wasn't the exact replacement available for a fridge only 1.5 years old. We.manufacture this crap in Mexico and China and this is what you get!

Date of experience: March 17, 2023