Genuine Replacement Parts
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Genuine Replacement Parts

How would you rate Genuine Replacement Parts?
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ellen g.
1 review
0 helpful votes
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First tried to order on my phone and had a hard time searching for the part number, but was very easy from a desktop computer.

Date of experience: March 15, 2016
Annie B.
1 review
0 helpful votes
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Never heard of it before this search, but I did see the good reviews. They had exactly what I needed at a fair price.

Date of experience: November 11, 2015
Marian P.
1 review
0 helpful votes
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Thankful I found the part, with no trouble
February 2, 2017

Thankful I found the part, with no trouble. I tried Amazon, they did not have it plus their prices on similar items were much higher!

Date of experience: February 2, 2017
Joy P.
7 reviews
0 helpful votes
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Quick response to customer support chat
January 14, 2017

Quick response to customer support chat. Product available when out of stock in other places, and at a good price. Received quickly and well packed.

Date of experience: January 14, 2017
Brian N.
5 reviews
0 helpful votes
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Was brought to your site via search engine and you had the best price by far. Received the piece for my dryer in only a few days, too.

Date of experience: April 8, 2015
Andrea D.
1 review
0 helpful votes
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Using epartsasap online was super easy and I had my order in less than a week! I'll definitely use this service again in the future.

Date of experience: August 7, 2017
TINA B.
1 review
0 helpful votes
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Ordering and shipping were excellent
March 17, 2018

Ordering and shipping were excellent. However, the piece is much smaller than the one I replaced. Gives me a cheaper feel. Just hope it works ok.

Date of experience: March 17, 2018
Robert W.
8 reviews
0 helpful votes
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It finally fixed the problem in my refrigerator now I get water and ice. I could not find another website that sold this part.

Date of experience: December 21, 2016
Chris C.
2 reviews
0 helpful votes
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For God so loved the world that he gave His only begotten son and that whoever believes in Him shall not perish but have everlasting life. John 3:16

Date of experience: June 3, 2019
Vicki G.
1 review
0 helpful votes
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Thank you it's been a pleasure shopping with you! I received the silverware basket just fine and everything has gone according to my plans!

Date of experience: August 12, 2019
Barb W.
1 review
0 helpful votes
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Competitive price
June 4, 2018

Competitive price. Thanks. The part was great, but we ordered the wrong item. We'll be keeping it rather than pay to have this one shipped back.

Date of experience: June 4, 2018
Stephanie C.
1 review
0 helpful votes
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Finally received the timer after they said it was delivered but to the wrong address. Very frustrating process with this company. Won't use again.

Date of experience: March 10, 2018
roy c.
1 review
0 helpful votes
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All was good, but wrong part
April 17, 2020

All was good, but wrong part. Sent back, waiting on refund so i can order again. One of your folks helped me find the correct one.
Thanks,

Date of experience: April 17, 2020
Eric A.
1 review
0 helpful votes
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I paid $25 for 2 day shipping
March 31, 2020

I paid $25 for 2 day shipping. Took a week to get it. Inquired, and was told you dont guarantee shipment times. I find this practice unethical.

Date of experience: March 31, 2020
Michelle P.
1 review
0 helpful votes
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The dishwasher panel that I received was damaged
January 20, 2020

The dishwasher panel that I received was damaged. Working with customer service now to see how to get this mitigated based on my situation.

Date of experience: January 20, 2020
Sharon L.
1 review
0 helpful votes
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I'm excited to get this new door seal
May 9, 2020

I'm excited to get this new door seal. Hot weather is coming and I'm sure there will be less ice build-up inside the freezer.

Date of experience: May 9, 2020
Jonathan f.
1 review
0 helpful votes
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Didn't appreciate that I was enrolled in an on line service costing 28$ a month i had to call and cancel before they changed my account

Date of experience: February 6, 2020
Ron T.
3 reviews
0 helpful votes
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Found discontinued OEM part at a reasonable price. Easy ordering!

Came quickly. I was able to easily install it. Will use again if I need them.

Date of experience: August 28, 2019
Debbie F.
1 review
0 helpful votes
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I was happy with the ordering process and delivery time; however, to return an incorrect part is very difficult and should not be such a hassle.

Date of experience: July 19, 2019
carmen f.
1 review
0 helpful votes
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They list the exact part my fridge specifies & say it will be here in 2 days for a reasonable $6.99, but took 3.
Quick & simple checkout

Date of experience: July 5, 2019

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 127th among Appliance Parts sites.

service
285
value
296
shipping
308
returns
146
quality
279
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73,570 reviews